3 Helpful Votes
Sail Date: November 2018
Overall, the ship was very accommodating. A few bumps in the road but overall, another great cruise. Folks were very helpful as I navigated the elevator, etc. in a scooter. I was traveling with a torn meniscus and didn't want to ... Read More
Overall, the ship was very accommodating. A few bumps in the road but overall, another great cruise. Folks were very helpful as I navigated the elevator, etc. in a scooter. I was traveling with a torn meniscus and didn't want to cancel the cruise. Even though we had an interior cabin, the crew took the scooter for me each evening to charge it since it wouldn't fit adequately in the cabin. We had some issues in the My Time dining with a table next to us that was quite loud and demanding so we had to be moved. It caused our waiter to give us less than stellar service but we brought it to their attention and then things improved. We are going on the ship when it comes out of dry dock to see the improvements. Overall, crew was friendly but some were less than professional - the future cruise desk personnel my husband spoke with was beyond incompetent. The ship looked pretty good for her age. Read Less
1 Helpful Vote
Sail Date: August 2018
Booked cruise on reviews as our first cruise. Don't get me wrong staff where great but expected a cabin with more room as did explain my daughter was wheel chair bound. Only just got here in with wheelchair in room may need to paint ... Read More
Booked cruise on reviews as our first cruise. Don't get me wrong staff where great but expected a cabin with more room as did explain my daughter was wheel chair bound. Only just got here in with wheelchair in room may need to paint door after we have gone. They new we had a daughter in a wheelchair when we booked but never explained how small cabins are and still let us book. The restaurant staff were excellent so where our room service. We have been told since that royal c should not of allowed us to book this cabin with our daughter as she is wheelchair bound and if a fire our emergency had happened and we had been in cabin she would have struggled. As I have said royal caribbean staff where excellent it is just the way they took our money on booking and definitely didn't explain the cabin sizes and the disab policy regarding cabins ........... ............................ Read Less
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1 Helpful Vote
Sail Date: July 2018
This was our first cruise, chosen as I had recently been disabled. The whole experience was trouble free, great staff who always had the customers experience as no. 1 priority. The ship environment was clean and safe, and posed no ... Read More
This was our first cruise, chosen as I had recently been disabled. The whole experience was trouble free, great staff who always had the customers experience as no. 1 priority. The ship environment was clean and safe, and posed no problem for myself, the staff were always at hand to offer help and assistance when required. The cabin chosen was clean and functional, and served our needs well. We tried the Windjammer for breakfast, and the main dinning room for evening dinner, the food and service offered was excellent, particularly the more personal approach offered in the main restaurant where staff were attentive and knowledgeable . The onboard facilities were excellent, and the professional standard of the entertainers was much appreciated. All in all a most pleasant hassle free experience proven by the fact that we have already booked our next trip with Royal Caribbean, while we were aboard . Read Less
3 Helpful Votes
Sail Date: July 2018
We chose this cruise to celebrate the 70th birthday of my wife's aunt. Staff was fantastic. Could not fault them one bit. Food at Windjammer was good. Food at other restaurants was average to good. The ship is starting to ... Read More
We chose this cruise to celebrate the 70th birthday of my wife's aunt. Staff was fantastic. Could not fault them one bit. Food at Windjammer was good. Food at other restaurants was average to good. The ship is starting to show clear signs of age and being tired. And cruises like ours that was full of teenagers and kids doesn't help. The behavior of most teenagers was disgusting. Some were even having sex after dark on sunbeds. And kids would scream, run riot and press all the buttons in the lifts. Drunken or smoking Mums were ignoring their kids. It's a cruise, not a bloody creche. Ports and Shore Excursions were good. I went out on every port. We felt let down by the Spa a bit. They tried to charge us gratuity despite us having paid gratuity upfront. The entertainment and activities were good. Generally, the ship is starting to show some signs of age. Carpets need replacing. Wood in lifts needs changing in a few lifts. There are some areas with minor rust. I feel like I need another holiday to get over that one. Read Less
1 Helpful Vote
Sail Date: July 2018
This was our first cruise and we loved it. Royal Caribbean staff were all very good and focused on ensuring we had a great time. We arranged our own travel to and from the ship which went well. The check in process was fairly seamless inc ... Read More
This was our first cruise and we loved it. Royal Caribbean staff were all very good and focused on ensuring we had a great time. We arranged our own travel to and from the ship which went well. The check in process was fairly seamless inc our bags being taken from back of taxi to our cabins so we could immediately enjoy and explore the ship. The cabins (spacious ocean views) did feel spacious. We were on deck 9 and right at the front of the ship which was great for seeing where we were. Dining experiences in the main dining room were on the whole superb. We didn’t see the value in paying for speciality restaurants. The ports were good with highlights being Lisbon ( the RC Land and Water excursion was superb), Cadiz ( we simply walked off the boat and had a lovely walk along the promenade and then through the narrow city streets - a beautiful city), Gibraltar ( don’t pre book - we simply paid a taxi driver for a 90 min tour of rock and caves and then were dropped back in town. Much cheaper) & Palma ( we did RC Drach Caves tour which was very good). The shuttle bus is a rip off! 20 euros each to get you out of the port!. We thought Sardinia was very shabby and wouldn’t return. Finally, we did RC tour to Guadalest in Alicante which was very pretty. The post booking info could be better and would be the main thing I would want improved. You get a link to log into cruise planner which has options to buy things like drinks package that we had already bought. The information for cruise virgins was poor, especially when you then watch information on tv on the ship that explains all the things you wanted to know before you left! Read Less
2 Helpful Votes
Sail Date: June 2018
The cruise itself was very enjoyable. The staff were great. The food not so great. A lot of the time the food was lukewarm and the vegetables almost raw. Not very nice. The prices of drinks in the bars/restaurants is extortionate. $40 ... Read More
The cruise itself was very enjoyable. The staff were great. The food not so great. A lot of the time the food was lukewarm and the vegetables almost raw. Not very nice. The prices of drinks in the bars/restaurants is extortionate. $40 to $70 dollars for a bottle of wine. A can of John Smiths $8. You could not afford to have many drinks on this cruise. The entertainment again was not as good as we have seen on other cruises but I suppose its up to the individual. The ship itself is very big and very nice but very crowded with over 3500 passengers. On a sea day with inclement weather you could hardly move anywhere as everyone was inside. There was nowhere to get a quiet place to read as music is blaring out everywhere you went. We certainly will not cruise with Royal Caribbean again. Rate 5 out of 10 Read Less
Sail Date: June 2018
Needing a wheelchair adapted balcony stateroom this was the only cruise available 9 months ago. My husband and I have cruised with RCI many times and deceided that as we had never been to the Baltics before we would give it a go. Much ... Read More
Needing a wheelchair adapted balcony stateroom this was the only cruise available 9 months ago. My husband and I have cruised with RCI many times and deceided that as we had never been to the Baltics before we would give it a go. Much of the ship is looking a bit tired however Navigator is due for a re-fit soon. The stateroom was ok the cabin steward very attentive without being intrusive. We refuse to use the main dinning room (Saphire) due to a bad experience last time with the service. Windjammers, offers a buffet style dinning option that is, in our opinion, far superior although the downside is you don't get to dine with the same people each night. The shows are generally great yet if you've sailed within the last 12 months expect some repitition. Oslo was a lovely clean place. Great people and the food at Olivias by the harbour was reasonably priced. Slight difficultly with drop kerbs in some parts which limited us as to what we could reasonable manage. Copenhagen was a bit tramatic due to the lack of drop kerbs at the drop off, but once in the centre was easy to get around. We ventured to the Tivoli gardens only to find no wheelchair access. Again not the cheapest place to grab a bargain or enjoy a reasonable priced coffee but hey your on holiday. Tallin we opted for a shore excursion as I knew that the old part was cobblestones. Even in the coach it was a nightmare. The amount of tramlines and potholes making it a very uncomfortable journey. My advice would be to save your money, walk off the ship and take a look round the stalls at the harbour. St Petersburg private tour which was amazing fabulous can't wait to return. Our driver stopped every time my husband wanted to, got him off the mini bus, loaded him back on. Our guide, Yulia was terrific and promptly brought out an ipad for the bits that my husband couldn't get close enough to. The Hermitage was totally accessible, they have a wheelchair stairlift at the rear then lifts to the floors above and disabled toilets. The Church of the spilt blood was just as accessible. Hell sinki - waste of time! Took the Wheelchair Adapted tour. Held captive for 1.5hr thought it would never end. Absolutely Not Suitable for Wheelchair users unless you like to be thrown about and go up and down side steets, see Marks & Spencers, H&Ms and a Post Office. Several people complained and were given complimentary meals. Skagen A pearl of a place. Probably took 20 mins to walk in to the centre but very flat and lots of drop kerbs. Quaint place with lots of shops and galleries. Stunning! Shops on the ship are a bit rubbish. Despite the 50% off flash sales you can generally get the same goods cheaper on shore. The connoisseur club (cigar, smoking room and bar where good conversation is had without background music) had the best crowd of people you are every likely to meet. Up to 20 of us made our own entertainment each night. Sandor our bar man was brilliant. Such a shame this room is being abolished. Not everyone smoked but had come to join the ad hoc singing, laughter and conversations. 1st time we've been to the Spanish Tapas Sabor food was authentic and very delicious. Staff were attentive. Previously visited Chops and Giovannis which I would also recommend. Would def go back to a few places. But as they are getting rid of the smoking room (my husband doesn't smoke) we're heading back to P&O in 2019. Read Less
5 Helpful Votes
Sail Date: March 2018
First let me say this was my first cruise so I didn't know what to expect. I am handicapped and rely on either a mobility scooter or a wheelchair with my wife pushing. Since this was my first cruise we opted for the wheelchair so ... Read More
First let me say this was my first cruise so I didn't know what to expect. I am handicapped and rely on either a mobility scooter or a wheelchair with my wife pushing. Since this was my first cruise we opted for the wheelchair so that I could get off the ship in ports and enjoy the area a little. We stayed in room 7304 which is a handicapped accessible room so they say. From the very first time entering the room we knew there was going to be a problem There is a large lip that goes from the hallway into room. In order to get back out of the room I would have to stand up and have my wife assist me out into the hall then she would bring the chair out and then take me around the ship. We could not get the chair and me out of the room at the same time due to this lip. Also the room is not very roomy. It has a lot of unneeded furniture in it that limits your accessibility. You can not get your wheelchair out to the balcony without help from your partner. Another real problem came with entry ways thru out the ship. If you didn't hit them just right you will nearly be thrown out of your chair. The ramp leading out of the casino is one of the worst. First it is a down hill so you pick up a little speed then at the bottom where it goes back to carpet there is this big lip and again you are nearly thrown from your chair. There were several people on the cruise in wheelchairs that seemed to have the same issues as we did. So unless you have a mobility scooter or don't mind getting out of your chair at every doorway or transition then I recommend staying away from this ship. Another real issue is with the food. At their buffet called windjammers the food is always cold day and night and lacks flavor. When you complain they say well thats what you get when you try serving so many people. As for the main dinning room the first 2 nights of the cruise the food was excellent but as every day went by the food got worse and worse. We had breakfast on the 4th day and it too was cold and we had to continually ask for coffee or other items we needed. When we went to breakfast there might have been 50 people in the whole restaurant. For the number of servers we should have had better service than this Another real issue with this cruise. We went to Costa Maya and Cozumel. Costa Maya is not a bad port. It is pretty flat so being pushed around is not a big issue. It is a long walk from the ship into the port though so tell your traveling companion to bring good shoes. After checking out the port we thought about going into town. The problem with that is trying to find a handicapped cab. They are few and far between so we didn't risk getting into town and not being able to get a way back. The excursion we went on at Costa Maya was the Dolphin Encounter. It is handicapped accessible and is right in the port so its within walking distance. I recomment anyone that likes dolphins to do either of the dolphin excursions at this port. The picture package for all 12 pics encluding downloading on your phone is $70. As for Cozumel. It is definetly not a handicapped friendly place. First royal carrebian parks at the International pier. Here again it is a pretty decent walk in to the port. Once in the port you can not get around easily with a wheelchair. Everything is on a hill or a slant making it almost impossible to get around. You can get to a few cheap jewlery stores and when I say cheap I mean expensive junk. Other than than the rest of the port is unaccessible to the average handicapped person. We did find our way thru the port to the exit to town and went on an excursion. It is the only one on the entire cruise that says it is handicapped friendly. Well if you can't climb into a van then its not handicapped friendly. You must climb into a van then they pick up the wheelchairs and load them in beside you. The excursion was See Mexico. It was an ok tour. Nothing to write home about. A few steep ramps and very rough sidewalks to go thru. Read Less
Sail Date: March 2018
This is my 18th cruise on RCCL ships since the 1980's, and now as a "super senior" cruiser, I can reflect upon the recent changes in the RCCL cruise experience. This cruise was on Navigator of the Seas, Sunday, March 11, ... Read More
This is my 18th cruise on RCCL ships since the 1980's, and now as a "super senior" cruiser, I can reflect upon the recent changes in the RCCL cruise experience. This cruise was on Navigator of the Seas, Sunday, March 11, through March 16, 2018, out of the Miami cruise port. GETTING THERE: Booked airfare independently from RCCL's Choice Air, arrived at Fort Lauderdale/Hollywood International Airport on SWA. Purchased RCCL's round trip ground transportation (bus) to the Miami cruise port. If you do fly into FLL in the morning anticipate arriving at the Miami cruise port after 12 noon or later. EMBARKMENT: Once you arrive at the port, you luggage will be off loaded and porters will take your luggage to be transported to the ship. Getting into the cruise port building is somewhat chaotic, they first check you sea pass and passport, then up the escalator to go through the metal detectors, then you get into your designated lines dependent upon your cruise level status (I am at Diamond level) so the line wasn't that long. They take you information and credit card take your photo and present you with your seapass key card which is your on board charge card. Getting on the ship after that was quick. ON BOARD: Once on board, time to hit the Windjammer Buffet on Deck 11 aft (rear). The presentation and quality was okay, not great, but not bad. It will be crowded. The staterooms opened up shortly after 1:00 pm. YOUR STATEROOM: more details below, I was greeted by my cabin steward, they are now called "stateroom attendants", which sounds like a downgrade, I prefer to use "steward". My steward was Rupesh Kimar, who asked if I had any request, and I had only two a bucket of ice in the evening and only a evening bed turn down as I sometimes nap in the afternoons. ROAMING THE SHIP: This was my second trip on Navigator of the Seas it has a very nice promenade with the shops and where the sea day merchandise "sales" are located. Be prepared to be bombarded with the ship's staff trying to up sell you to the "dining" package/specialty restaurants, spa treatments, liquor and soda packages. MAIN DINING ROOM (MDR): I selected the "my dining time (MDT) in the Sapphire main dining room on deck 5 at 5:15 pm. I was seated at table 615 and received excellent service from Galwin and Mohammed through out my cruise. I dined in the MDR four of the five nights. I have noticed a streamlining of the service, the assistant waiter used to present you with a tray and serve you rolls or bread, now there is a basket of bread and rolls on the table (self service). The menu selections have been "standardized" on one page for the appetizers, main course and desserts. The dessert menu used to be on a separate menu. The quality of the food in the MDR is fine, not large portions but adequate to satisfy your hunger. There is a vegan, pasta, meat, poultry and fish selection with some daily offerings. On the appetizers, escargot was offered only three nights, it used to be served every night, but not too many people like snails. The shrimp cocktail is only four minimum sized shrimp, you can order two if you like. During this cruise, they did NOT service lobster tails, but did have prime rib on the menu on the last evening. Overall the quality of the food was average. ENTERTAINMENT: Production shows, music from the ship's band and a comedian, were fine, its not Broadway or Las Vegas. BEVERAGES: Mixed drinks are expensive, cocktails go for $10+ and beers ate $6.75 for a 16 oz aluminum bottle, specialty drinks are about $10, this plus the 18% tip can add up. It almost encourages you to purchase the drink package, but then you may have a tendency to drink to excess. THE CASINO: The casino has a variety of older generation slot machines, and quite frankly, during the entire cruise, I did not hear of any big winners, but alot of passengers who lost money in the machines. It now takes $5 to get ONE POINT, towards the quest for a free room under the casino program. To get a free interior cabin it takes 2400 points, an ocean view it takes 3600 points and for a balcony it takes 4800 points, so to get a interior room, you have to run about $12,000 through the slot machines. On the table games, I gambled about 20 hours for the entire five day cruise at the $5 minimum bet on Ultimate Texas Hold'em, which amounts to $20 a hand, and only "earned" a $300 cruise discount off a future cruise which must be booked within 30 days of this cruise. THE CROWD: Like I mentioned early, this was a college spring break cruise, so the ship was loaded with college aged "kids" (young adults). For the most part these "kids" were well behaved, there was enhanced ship security, which took care of the few minor problems. If you travel during the NCAA "March Madness" tournament, expect the pool bars to be packed five or six deep, as most of the "kids" get the drink package on these short cruises. Beverage waiters are few and far between by the pool on sea days as most of the young passengers get their drinks at the pool bars. SPA and SHORE EXCURSIONS: I did not do the spa or any shore excursions, as I have been to Mexico on several occasions and been there, done that. LIQUOR and SPIRIT PURCHASES on board: For the most part, you do get a deal on liquor and cordials from the ship's store, however, I have noted that the prices have increased about $5 a bottle for my Jack Daniels sipping whiskey. But you can still get vodka and amaretto for about $20 a bottle which is still a good deal. DISEMBARKMENT: Is a breeze, you can eat in the Sapphire Dining Room or the Windjammer Buffet. In the Windjammer, avoid what tastes like powder scrambled eggs, it is dry and tasteless. The last morning buffet ibreakfast is scaled down. Getting off the ship, once you tag number is called if you do not do the walk off with your luggage took only about 15 minutes, you go into the cruise terminal and pick up your luggage and go through customs. The whole process took about a half an hour. A final TIP: if you book via RCCL's Choice Air expect a very early flight on the day of departure and a very late flight on the way home. Consider booking via Choice Air to get to te ship, take the ground transportation, then book the return flight independently with RCCL's ground transportation to get a early afternoon flight for your trip home if it is offered by our airline of your own choosing. Read Less
Sail Date: March 2018
This was a group cruise arranged by our community to the ABC islands. We also traveled with my elderly parents who have some mobility issues. We rented a scooter that was in the cabin at check in. That helped tremendously. Just be ... Read More
This was a group cruise arranged by our community to the ABC islands. We also traveled with my elderly parents who have some mobility issues. We rented a scooter that was in the cabin at check in. That helped tremendously. Just be aware that the scooter will not fit in the back of the dining room when it is full. Dining room staff permitted those with mobility issues to be seated before the general public was admitted to be seated. Dining staff was very accommodating and after first night, had deserted beverages on table when we entered. Room cabin attendant was fine. Not exceptional but not horrible either. We arranged tours on our own outside of the cruise line Worth it to mention that on Labadee they have assistants the push the wheelchairs when you get off the ship all the way to the beach. Again extremely helpful. That was a nice relaxing day Read Less
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 0.0
Dining 4.5 0.0
Entertainment 5.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 2.0 0.0
Service 4.5 0.0
Value For Money 4.5 0.0
Rates 4.5 0.0

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