10 Royal Caribbean Navigator of the Seas Cruise Reviews for Cruises for the Disabled Cruises to Baltic Sea

Booked cruise on reviews as our first cruise. Don't get me wrong staff where great but expected a cabin with more room as did explain my daughter was wheel chair bound. Only just got here in with wheelchair in room may need to paint ... Read More
Booked cruise on reviews as our first cruise. Don't get me wrong staff where great but expected a cabin with more room as did explain my daughter was wheel chair bound. Only just got here in with wheelchair in room may need to paint door after we have gone. They new we had a daughter in a wheelchair when we booked but never explained how small cabins are and still let us book. The restaurant staff were excellent so where our room service. We have been told since that royal c should not of allowed us to book this cabin with our daughter as she is wheelchair bound and if a fire our emergency had happened and we had been in cabin she would have struggled. As I have said royal caribbean staff where excellent it is just the way they took our money on booking and definitely didn't explain the cabin sizes and the disab policy regarding cabins ........... ............................ Read Less
Sail Date August 2018
The cruise itself was very enjoyable. The staff were great. The food not so great. A lot of the time the food was lukewarm and the vegetables almost raw. Not very nice. The prices of drinks in the bars/restaurants is extortionate. $40 ... Read More
The cruise itself was very enjoyable. The staff were great. The food not so great. A lot of the time the food was lukewarm and the vegetables almost raw. Not very nice. The prices of drinks in the bars/restaurants is extortionate. $40 to $70 dollars for a bottle of wine. A can of John Smiths $8. You could not afford to have many drinks on this cruise. The entertainment again was not as good as we have seen on other cruises but I suppose its up to the individual. The ship itself is very big and very nice but very crowded with over 3500 passengers. On a sea day with inclement weather you could hardly move anywhere as everyone was inside. There was nowhere to get a quiet place to read as music is blaring out everywhere you went. We certainly will not cruise with Royal Caribbean again. Rate 5 out of 10 Read Less
Sail Date June 2018
Needing a wheelchair adapted balcony stateroom this was the only cruise available 9 months ago. My husband and I have cruised with RCI many times and deceided that as we had never been to the Baltics before we would give it a go. Much ... Read More
Needing a wheelchair adapted balcony stateroom this was the only cruise available 9 months ago. My husband and I have cruised with RCI many times and deceided that as we had never been to the Baltics before we would give it a go. Much of the ship is looking a bit tired however Navigator is due for a re-fit soon. The stateroom was ok the cabin steward very attentive without being intrusive. We refuse to use the main dinning room (Saphire) due to a bad experience last time with the service. Windjammers, offers a buffet style dinning option that is, in our opinion, far superior although the downside is you don't get to dine with the same people each night. The shows are generally great yet if you've sailed within the last 12 months expect some repitition. Oslo was a lovely clean place. Great people and the food at Olivias by the harbour was reasonably priced. Slight difficultly with drop kerbs in some parts which limited us as to what we could reasonable manage. Copenhagen was a bit tramatic due to the lack of drop kerbs at the drop off, but once in the centre was easy to get around. We ventured to the Tivoli gardens only to find no wheelchair access. Again not the cheapest place to grab a bargain or enjoy a reasonable priced coffee but hey your on holiday. Tallin we opted for a shore excursion as I knew that the old part was cobblestones. Even in the coach it was a nightmare. The amount of tramlines and potholes making it a very uncomfortable journey. My advice would be to save your money, walk off the ship and take a look round the stalls at the harbour. St Petersburg private tour which was amazing fabulous can't wait to return. Our driver stopped every time my husband wanted to, got him off the mini bus, loaded him back on. Our guide, Yulia was terrific and promptly brought out an ipad for the bits that my husband couldn't get close enough to. The Hermitage was totally accessible, they have a wheelchair stairlift at the rear then lifts to the floors above and disabled toilets. The Church of the spilt blood was just as accessible. Hell sinki - waste of time! Took the Wheelchair Adapted tour. Held captive for 1.5hr thought it would never end. Absolutely Not Suitable for Wheelchair users unless you like to be thrown about and go up and down side steets, see Marks & Spencers, H&Ms and a Post Office. Several people complained and were given complimentary meals. Skagen A pearl of a place. Probably took 20 mins to walk in to the centre but very flat and lots of drop kerbs. Quaint place with lots of shops and galleries. Stunning! Shops on the ship are a bit rubbish. Despite the 50% off flash sales you can generally get the same goods cheaper on shore. The connoisseur club (cigar, smoking room and bar where good conversation is had without background music) had the best crowd of people you are every likely to meet. Up to 20 of us made our own entertainment each night. Sandor our bar man was brilliant. Such a shame this room is being abolished. Not everyone smoked but had come to join the ad hoc singing, laughter and conversations. 1st time we've been to the Spanish Tapas Sabor food was authentic and very delicious. Staff were attentive. Previously visited Chops and Giovannis which I would also recommend. Would def go back to a few places. But as they are getting rid of the smoking room (my husband doesn't smoke) we're heading back to P&O in 2019. Read Less
Sail Date June 2018
Went with my Mum as a treat for my birthday. I have never cruised before so was nervous about what to expect and whether I would be seasick or not? However, the ship was very smooth, especially with it going through the bay of biscay twice ... Read More
Went with my Mum as a treat for my birthday. I have never cruised before so was nervous about what to expect and whether I would be seasick or not? However, the ship was very smooth, especially with it going through the bay of biscay twice so I needn't have worried. The room was an accessible cabin for my mum and it was enormous! So much room for her to get about in her wheelchair and a great bathroom for her as well. It was clean and kept tidy by a friendly attendant. Mum was ill during this cruise and put into isolation for 48 hrs due to a gastric bug. The medical team were fabulous and really looked after her, but it kind of spoiled it for us both, understandably. We dined in the sapphire room twice and the rest of the time, I used the windjammer. This was a total scrum and I hated it but as I was on my own I didn't fancy dining alone, so it was convenient but the food was only okay. Very sameish and always terribly busy. Young children would push in past me and didn't care who they trampled on. They ran amok in the lifts, so much so, that one lady lost it with a group of them when they were messing about, it she only echoed my sentiments. They also pushed in at the pool bars as well, with no manners or consideration. Where were the parents?? Embarking and disembarking was very smooth and I was impressed with the way this was handled. Stayed on the ship during docking and it was a little less crowded which was nice. I just felt there were too many people on here and everyone was on top of everyone else with no room to move during the 2 days at sea. Would I rush back on a cruise? Probably not. I wouldn't go from the uk again, I might fly out somewhere and meet it there, but only when there was no school holidays. I sound like a right moan and I'm not, but the kids really put me off here. Read Less
Sail Date August 2017
We chose this cruise as we had several recommendations from family and friends the amazing experience they had all had while travelling with Royal Caribbean to the Baltic. The ship was breathtaking, with its many shops, bars, casino and ... Read More
We chose this cruise as we had several recommendations from family and friends the amazing experience they had all had while travelling with Royal Caribbean to the Baltic. The ship was breathtaking, with its many shops, bars, casino and amazing restaurants. It was an outstanding floating hotel which was spotless.However, my only criticism was there was a shortage of lounge seating which made finding a seat on the evening difficult at times.Housekeeping and room attendants were extremely efficient and any problems that arose were immediately dealt with. Reception staff were very helpful and were able to resolve any issues and if they were unable to help they ensured that there was somebody available that could resolve the issue. There was a host of activities to suit all ages. You could relax in one of the many pools or hot tubs or engage in many of the sport activities that were on offer. There was also lots of pampering activities on offer.I travelled with my mother who was disabled so choosing the right shore excursion was imperative. The shore excursion staff were extremely helpful in there advise regarding choice of suitability of trips. However, we were disappointed at the lack of choice offered which met the needs of wheelchair users, as several of the trips offered were not wheelchair friendly. I feel if there had been some research of some of these excursions beforehand , a more accurate account of the areas would have been beneficial. Disembarking from the ship was well organised and all help that was required with manoeuvring the wheelchair off and on the ship were met. All staff from all areas of service were friendly, helpful and eager to please. At all times we were kept up to date with all ships activities via the daily ships newsletter (a daily crossword added would be advantageous) Overall our first experience with RC was not disappointing and lived up to are expectations we were sad to say goodbye to the friends that we had made. Well done Read Less
Sail Date June 2017
We have travelled with Royal Caribbean for 8 times now. Using a wheelchair on board ship was easy, the staff are very helpful in all areas. The ship is clean and kept up well for her age. Its the 3rd time we been on her and always pleased ... Read More
We have travelled with Royal Caribbean for 8 times now. Using a wheelchair on board ship was easy, the staff are very helpful in all areas. The ship is clean and kept up well for her age. Its the 3rd time we been on her and always pleased with the staff. The food is briallant the waiting staff are great helpful. The bar waiting staff on deck 11 helpful,where ever you go on the ship. The staff keep all areas clean, they are always cleaning. The stateroom staff keep your cabin clean and tidy. They attend you twice a day, on change over days, they work very hard in the time. Food is great, in the dinning and and in windjammer , and when you go into the windjammer a memeber of staff is dressed up, saying washy washy yummy yummy, always makes us laugh, and a large brouzn dog who has something on different every day. so much choose in food, but some people do make pigs of then selfs Booked another cruise for next year while we were on board. The shore team helped me to get off the ship in time, sorted out a seat without any charge. Read Less
Sail Date June 2017
We had the last accessible suite available (1308), which was a good size but very tired pending its' refit this coming winter, with extremely stained mattresses and shower curtain - issues which were resolved after we insisted. Plenty ... Read More
We had the last accessible suite available (1308), which was a good size but very tired pending its' refit this coming winter, with extremely stained mattresses and shower curtain - issues which were resolved after we insisted. Plenty of space in the dressing room too. Once the problems were sorted, service seemed vastly improved, cleaning to a good standard with particular kind attention paid to my invalid partner. Balcony sunbathing depended on route direction and mooring, so check it out if it is important to you, otherwise the pool area has plenty of sunbeds. Plenty to do on board, ice skating show excellent and many good comedians in the theatre. Spa was fine though treatments are pricey, and they always want you to have more! Excursions were good on the whole, and always weather dependent in the Baltics, so be prepared. My main destination to visit was St Petersburg, Peterhof Palace and fountains, and St Catherines Palace the next day (we had visited the Hermitage before). The tour was a poor experience as there were so many other, queueing was continuous everywhere yet we were rushed through the palace making it impossible to view the fine artefacts and designs, whilst wearing protective shoe covers (strangely not worn by any room attendants). The guide could not be heard on our receivers as she had already passed through the rooms we had just reached. The experience was bad enough to make me cancel St Catherine's the following day, so very disappointing. The excursion team was obviously under pressure in St Petersburg which made some of them a tad 'frustrated'. Dining in Windjammer was not good for us, the staff tried their best though, but we like hot food on china plates. Plastic and cold/dry food doesn't do it for us. Sapphire dining room was very good once we explained what we liked to our head waiter, and Gusti, our wine waiter has a smile to die for. Read Less
Sail Date June 2017
My husband and I cruised on Harmony of the Seas for our honeymoon last summer and were so impressed that we booked this cruise in October, based on a special offer on the company's website; however this offer wasn't actually ... Read More
My husband and I cruised on Harmony of the Seas for our honeymoon last summer and were so impressed that we booked this cruise in October, based on a special offer on the company's website; however this offer wasn't actually honoured for whatever reason (according to the website advert, full beverage package and wifi were supposed to be included, but they were mysteriously absent from my booking without me realising - why would I, as far as I was concerned, I booked a package deal, I had no way of knowing anything otherwise!) Upon boarding the ship, I was immediately struck by how much smaller and shabbier the ship was, compared to Harmony - fair enough, it IS older and smaller, I just hadn't realised just how much smaller it would be. The cabin is very small, but adequate. Our stateroom attendant was very attentive but the room itself is a bit shabby and dusty looking. We mainly ate in The Windjammer because I'd pre-booked 8.30 dining time and we were usually hungry before then, so only ate in the Dining Room twice - it was lovely both times. The Windjammer food, in my opinion, looks great but tastes bland; a lot of it just salty without there being much flavour of anything from it. I eat meat very very rarely, so tried the pasta and rice dishes, which looked good, but just tasted of nothing!! And the actual vegetables on offer are very sparse; many nights I would only see literally one dish of vegetables; maybe 2; something like sliced carrots and sweetcorn in one dish, and green beans featured quite a bit. The age demographic was old. (we are aged 36 & 40, so we're not young party animals!) It took til Day 5 before I found a seat anywhere on the central promenade, and at that point, we'd already felt obliged to give our seats up twice to older guests - once for the emergency drill and once in the Windjammer. As a result, I feel like the entertainment was probably tailored to the older crowd and even in the karaoke and nightclub, the DJ was terrible - just terrible! The ports of call were fantastic, Oslo is expensive; when we got off the ship, it was raining so everyone dashed to the souvenir shops in the port to buy umbrellas and hats,all of which cost around 10 euros each. We bought 2 coffees and 1 hotdog to take away from a shop and it came to about 15 euros. It is a lovely city! Copenhagen is colourful and pretty, Helsinki is interesting and friendly, St. Petersburg is absolutely magnificent, Tallinn is quaint and Brugges is beautiful. The port days were brilliant, but the sea days were long, cold, wet and windy. You can't spend much time outdoors, so it gets very irritating on the Royal Promenade with so many guests squashed together indoors all day. Read Less
Sail Date June 2017
This was our 10th cruise, and our 2nd with Royal Caribbean. The staff was very polite and helpful. We had a balcony room and it was a typical balcony room square footage-wise and storage-wise. I would give the food a rating of 4 out of 5 ... Read More
This was our 10th cruise, and our 2nd with Royal Caribbean. The staff was very polite and helpful. We had a balcony room and it was a typical balcony room square footage-wise and storage-wise. I would give the food a rating of 4 out of 5 stars. The problem we encountered was venues were not large enough to accommodate the large crowd that wanted to participate in the activity (i.e. trivia contests, etc. in the Schooner Bar and Star Lounge). Even if you got to the venue early enough (i.e. at least 30 minutes) all the seats were taken. Also, the movies (all current films) were shown only outdoors (they should have been shown indoors in bad weather in the Metropolis Theater, but that wasn't done). Ship excursions (especially the panoramic tours) did not give enough time for shopping (I suppose R.C. wanted you to buy your souvenirs on-board). The tours we were on did not build in a "comfort stop"--you either used the bathroom or saw the site...there was not time to do both. R.C. advertises tours for mobility impaired people...most of those never happened even though there were enough people on board with scooters, canes, and wheelchairs that could have filled them up. Several functions were held on the Promenade Deck, which when held resembled Times Square on New Year's Eve. IF we book a cruise with R.C. again, it will be on one of their smaller ships where the different venues can accommodate those interested in attending and book tours with outside companies that advertise smaller group tours. Read Less
Sail Date June 2017
Very little range of fresh vegetables, hot food was cold, never saw anyone ever check temperature of food. Cabin was not hoovered for whole trip. Marks on mirror left for 4 days. Dirty linen bags left in corridors for up to 3 hours.NO ... Read More
Very little range of fresh vegetables, hot food was cold, never saw anyone ever check temperature of food. Cabin was not hoovered for whole trip. Marks on mirror left for 4 days. Dirty linen bags left in corridors for up to 3 hours.NO special access department. Always long queues at guest services and shore excursions. Booked a shore excursion to Hermitage Musuem, st Petersburg which was a disaster and they tried to pass the blame to the tour company. Refused to speak to everyone, just individuals and then offered different compensation to each of us which was very poor. Knew we were going to be late back to Southampton but waited till we left port before telling everyone so lots had to amend home flights, trains etc at the high cost of the ships Internet/mobile call charges. Arrived 30 minutes later than told and disembarkation was chaos and the staff were very rude and total lack of understanding. I travelled with my 16 year old son who has Aspergers and visually impaired. He enjoyed the teen club but will never go with this company again. Going back to Norwegian as they really care about people with disabilities-I need another holiday to get over this one Read Less
Sail Date June 2016
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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