12 Nassau Family Cruise Reviews

Food A. To many people to serve at one time at buffets. B. Disappointed because Guy's famous Bar-B- Que was only opened for one day of the entire 5 days and for 2 and a half hours at that. Never did get to sample his ... Read More
Food A. To many people to serve at one time at buffets. B. Disappointed because Guy's famous Bar-B- Que was only opened for one day of the entire 5 days and for 2 and a half hours at that. Never did get to sample his wonderful prepared pork we had heard about. His hamburgers were the best I have ever tasted in my life. Loved his fries also. C. We had anytime dining. We have chose this concept for the past 4 cruises. Well it did not work for us this time. We had a wait of 1 hour and 5 minutes to get seated the last evening for our dinner. When we did the early or late dining in the past we never had to wait over 15 minutes. This caused us to miss an activity we had planned on attending. Islands We loved Amber Cove. The sight seeing tour was worth every penny and more. We took this cruise because we wanted to visit Grand Turk. We have been to Nassau in the Bahamas at least 6 times and wanted see different islands. Well we were unable to dock and was rerouted of course to Nassau. I was heart broken It is a beautiful ship and well tended too. Someone was always cleaning something. That was a big deal with me. The workers on board were very friendly and went above and beyond their duty to help you with any needs you had. Entertainment The performers were the best of the best. I loved every minute of each show. The CRUISE DIRECTOR was the most wonderful guy I have ever met. DR. J was so funny and had you eating out of the palm of his hand. I hope by Thanksgiving next year , some things change for the better concerning issues with dining. But I want to return to the Carnival Magic ship for the 7 day cruise only if DR. J is still aboard in November of 2017. Read Less
Sail Date November 2016
There was a party of 11 of us.I choose this cruise because it would be a quick one for my grands before school started back. My grands are ages 15 - 8. Our first day I never met the room steward. I had to call for ice to use for my ... Read More
There was a party of 11 of us.I choose this cruise because it would be a quick one for my grands before school started back. My grands are ages 15 - 8. Our first day I never met the room steward. I had to call for ice to use for my insulin. He bought me a bucket with a hole in it and when we returned from dinner ice had melted and the floor was wet,the counter and the water had ran in one of the drawers and clothes got wet.He never came to do the room that night. Me and my granddaughter had to try and pull the beds down.He bought the complimentary bottles of water and didn't even bother to put the labels on them just layed them down on the table. Besides all of this they had a great time. The two girls went to Camp Carnival and they enjoyed it. Everyone enjoyed Dive in movies at night.Our wait team in the DR was excellent.The food was decent.We had an inside on the 10th floor upgrades had been made to that room.The Dr. Seuss breakfast was good.We enjoyed the cruise. Read Less
Sail Date August 2016
We just returned from the Quantum March 13, 2015 sailing. Overall, we had a great time; although, we loved the Allure more. Embarkation We arrived at the Port of Bayonne around noon with a 1:45 pm check-in time. There was little to no ... Read More
We just returned from the Quantum March 13, 2015 sailing. Overall, we had a great time; although, we loved the Allure more. Embarkation We arrived at the Port of Bayonne around noon with a 1:45 pm check-in time. There was little to no line and we circled around and unloaded our car pretty quickly, given that we had 10 pieces of luggage for two adults and one 15 mos old baby.  We also packed a case of water by itself and wrapped it in brown paper grocery bags. We marked it "water" and it was delivered no problem. We did end up bringing a convertible car seat and used the britax carry bag. We tipped the portor $20. I took the baby inside the terminal and my husband parked the car in the surface lot. While we were waiting approximately 5 minutes for DH, I spotted someone with an ipad and knew to check in with her. After a few health questions, the baby and I were all checked-in. Be sure to check in online and upload pictures ahead of time. My husband then met us and the woman checked him in. Five minutes later we went through security. A few minutes after that we took the elevator up to the top and boarded the ship. All in all, embarkation took all of 20 minutes. Accommodations We booked a Grand Suite on Deck 8. It was very spacious and had more than enough space for all of us and DS's gear. There is a great youtube video of a grand suite to give you an idea. The back wall was complete windows and the door to the balcony was on the living room side. We used the closet on the living room side for all of our coats, handbags, backpacks, etc. We had the room stewart empty the mini bar and remove all of the snacks off the top of the mini bar cabinet and used that as a food prep area for DS. We were able to collect cartons of whole milk from windjammer and store in the mini-bar fridge. There was no freezer so I couldn't keep freezer packs frozen for his bottle bag. We brought with us shelf stable toddler milk to use off the ship. This came in handy. I also brought all of DS's pureed baby food pouches and his baby cereal for his breakfast and other snacks. But otherwise, DS ate off of the kids menu. We also attached his booster/highchair on the chair at the desk in the living room that we used in the cabin for his breakfast and snacks. We stored the convertible carseat and big stroller on the balcony. All of our clothes fit comfortably in the closet in the bedroom side. DS's pack and play (graco) fit between the bed and the glass windows on the bedroom side. They supplied the pack and play but we brought our own sheets (b/c they didn't supply that). There was a retractible thick black-out curtain that we closed after DS went to bed so we could still have the lights on in the living room and watch tv or read. The bathroom had a tub and two sinks. One sink we used as a washing station for DS's bottles, plates, sippy cups, silverware. The other sink we used for brushing teeth, etc. We also brought some bath toys, scoop and baby soap. The suite came with upgraded toiletries which were great. The cabin was very pretty overall. The glass table was a bit dangerous with the baby but not terrible. The glass is not attached to the table so we had to watch our curious toddler carefully. The balcony was large. It contained two lounge chairs with a table and a larger table with two chairs. We lounged out there during DS's afternoon naps. It came in very handy. Food The restaurants we enjoyed the best was Jamie's Italian, Chic, Chops Grille, Silk and the Grande. We also really liked Coastal Kitchen. The crab cake that we enjoyed the best was from Chic. My DH also had a porterhouse from Chops that was out of this world. We also really enjoyed the 270cafe. I loved the cuban and turkey club paninis. Chops was the only restaurant that made us feel uncomfortable for having a baby with us. Our DS is also very well behaved in restaurants. The restaurants always provided us with a highchair. DS was able to eat off of the child's menu for the most part. On the other hand, we really didn't like Divinely Decadence or American Icon. The Windjammer was also disappointing. For the life of us, we really don't understand why they don't provide trays anymore. One thing we did like about windjammer was that they made everyone wash their hands before entering; however, then they let everyone serve their own food touching all of the handles, etc. We liked the different restaurants but disliked the fact that we never got to form any relationships with the waiters. I personally also missed the fact that there wasn't a "formal" night. I also missed the big promenade like from the Oasis class ships. Drink package. They really push the drink package. Almost every drink except for Quantum water, lemonade, unsweet ice tea, coffee and tea costs extra. There is also free apple juice and orange juice. As expected, the free coffee is not great. We did use the platinum benefits for bogo drinks here and there. Entertainment and Activities We enjoyed the shows. We saw Mama Mia. It was good but not broadway quality despite what others have said. We also really enjoyed Starwater which, we thought was better than Sonic Odyssey. We also saw the Headliner - hypnotist. The iFly is a MUST. It was so awesome. We were able to do a baby swap so that we could both take a turn. The iFly booked up for the entire cruise by the first day. We missed getting a reservation so we had to go and wait standby. Fortunately, many people miss reservations so we were able to get on to a group quickly. As for the Northstar, the lines were enormous. Everytime we went up there it seemed like the line was at least 60-90 minutes. We ended up waiting until the Nassau day when most people were in port. Even then the line was 30 minutes long. Again, we did a baby swap because young children are not allowed on the Northstar. I think the youngest I saw was about 7 or 8 years old. The seaplex was also a blast. We did the bumper cars and roller skating. As others have said they offer each item based on a schedule. They even did a circus school with a trapeze but we didn't try that. We also didn't try the flowrider. Royal Babies/Tots The Royal Babies program is pretty good. During embarkation day, we visited and made a few night-time reservations. They change diapers and provide food. They do want you to bring your own diapers/wipes, sippy cups etc. We were able to use the baby sitting for a few hours here and there to see some of the shows. The first night we used the baby sitting from 7-9pm and DS fell asleep and we were able to get him back into our cabin and his own bed without him waking up. The second night we were not so lucky and we didn't get DS back to bed until 11pm. The third night, he was absolutely hysterical and would not stay there. I got us seats at Sonic Odyssey and DH went back down to get DS. I was so glad that I sent DH to get him b/c DH said that he was completely upset and didn't want to be there. Surprisingly, DS LOVED the show and was clapping and laughing and totally enthralled. DS really liked the Dreamworks stuff but we really missed the big parades that they had on Allure of the Seas. Quantum isn't big enough I guess for them to incorporate that. They did have little 10 mins shows from time to time with picture sessions afterwards. DS liked that. Excursions We had great weather in Florida and the Bahamas. In Port Canaveral, we met our in-laws and went to the Kennedy Space Center. It was a great day. In CocoCay, we rented a Cabana and it was awesome to get away from the masses. It was quiet and secluded. A shady cabana, where DS could nap from 11-2pm. It included a lot of extras like water, beach chairs, floaties, champagne. I highly recommend it with the baby. We ended up not getting off the ship in Nassau. The weather going down was cold and windy days 1 and 2 and cool and cloudy day 3. Days 4, 5 and 6 we were in Florida and the Bahamas and the weather was awesome. The weather days 7 and 8 coming back up was cold and very windy. The only days that we were up on deck were days 3-6. Suite Benefits The overview of benefits for suites are well published. As for us, we used the priority seating for shows the most. We also used the Diamond Plus Lounge from 5-7pm. They had free drinks and appetizers. The priority disembarkation was also very nice. We were off the ship by 8am and home doing laundry by 9am. Spa/Fitness Center I am a very avid spa user and have gone to very fancy spas and basic ones. The spa on Quantum is more like a discount massage chain than a fancy spa you'd find at a resort. Yet they charge the same prices as the fancy spas while providing the services of a discount massage chain. I used the fitness center once and did the triple package (10% of first treatment, 20% off the second and 30% off the third). The fitness center was large, clean and had a good variety of equipment and classes. The classes are mostly for an extra charge. The gym was also very crowded. There were no locker rooms or changing rooms with the gym so you'd better use the bathroom at your cabin and forget taking a shower after your workout unless you go all the way back to your cabin. The quality of the spa treatments were varied. I really enjoyed the 90 mins massage but she was late about 20 mins blaming a prior guests tardiness. She also pushed the sales right at the end. The facial was inadequate. There was no steam or extraction and the massage portion was very meager. The seaweed wrap was completely unacceptable. The room was very cold and the bed was not heated. I was told that they did not have heat in the treatment rooms. The seaweed was cooling and I was shivering so bad. The shower in the room did not work properly and the water alternated from scalding to freezing. Needless to say, they did not charge me. I didn't like that they charged extra to use the thermalossary suite even if you paid for a treatment. I felt like that was very greedy of the company who runs the spa. Also, the changing room was also very meager. It was more like one toilet, one basic shower and one sink. There were about 10 lockers. The point is that the spa is not very "spa" like and was more like a basic discount massage chain. No robes, no steam or jacuzzi, no fancy showers unless you paid extra. The treatments are already very expensive. I was very dissatisfied. Overall Experience Overall, the Cruise was good. We loved getting off the ship by 8:30 a.m. and being home by 9:00 a.m. but think we might prefer sailing on Harmony of the Seas instead of Anthem of the Seas. I really do like cruising from a port so close to home.   Read Less
Sail Date March 2015
First let me state that I have traveled on Carnival, Royal Caribbean, and Celebrity cruise lines- so I have an idea of service, facilities, and features on the various companies. This was my second cruise on RC (my first was on the Monarch ... Read More
First let me state that I have traveled on Carnival, Royal Caribbean, and Celebrity cruise lines- so I have an idea of service, facilities, and features on the various companies. This was my second cruise on RC (my first was on the Monarch of the Sea). Given my fabulous experience on Monarch of the Sea, I was truly looking forward to this cruise. Sadly, I am disappointed. My next cruise will be a Carnival (for a quick get-a-way). Upon arrival we were not notified that the boat was recovering from an outbreak of Noroviris. Our staterooms were decontaminated- the only delay was we were not able to enter our statements immediately (however, no one was discussing the cause...instead we were left to wait with no answers). Once the staterooms were cleared, naturally we went there. The rooms were not ready (I had to request toilet paper). Still no reason was provided, so we were left wondering. After having to request many additional basic staples of a cabin room, we were STILL not informed of the cause. We just received "we will get that for you right away". It wasn't until day three that a crew member informed us of the problem- and that was AFTER we stated we wouldn't choose Enchantment of the Sea again. Where is the communication? Had I been notified of the delay, I would have felt better. Knowing that appropriate steps were being taken to secure my health, I would have been extremely patient. Instead, nothing. The food on the cruise was a disappointment. Was it tasty? No. Was there much of a variety? No. Was there food available after traditional "dinner"? Barely. For example, there was a dance party at 11:30 p.m. on the pool deck. Obviously this is adult party with drinking- the staff began to set up a food area. Food served? Chips and salsa & chicken wings (and they ran out of chicken wings). At 1:00 a.m. a small cafe served pizza- my husband was served two small slices- and that was all he was alloted. The solarium pool deck is beautiful. It was was cozy & warm (the outside wind was chilly so this room was busy). We asked if the pool was heated- response: "No, the manager doesn't run the pool heaters." None-the-less, the room remained busy. Were there waiters to assist with drink orders? No. There was one bar with two bartenders (who did a great job) but they closed at 7:00 p.m. We were directed to the main pool area (remember, it was CHILLY outside...there were no additional options). Surprising things I learned: 1. If a patron orders one drink, the patron must wait a minimum of five minutes for a new request. 2. If a husband orders one drink for himself and orders a second for his wife (both members have the same last name on the sea pass AND both members have a pre-paid drink package), the drink cannot be made unless the crew member physically sees the spouse. Not a huge deal, but when the missing spouse is in the jacuzzi and there is NO wait staff taking orders, it reduces the "fun" and "relaxation" of the cruise. 3. If the crew feels a patron has had too much to drink, the patron is "cut off"- for 12 hours. (That didn't happen to us, but we watched it occur.) 4. If a patron visits the spa- there is an 18% added gratuity. (I thought we paid gratuities in full before we boarded the boat?). 5. While at Coco Cay, there is no wait staff. Don't get too settled while relaxing in the sun!   Read Less
Sail Date February 2015
My Husband and I booked this cruise last minute (December) to get out of the cold weather and a great deal. We arrived at Port Canaveral and check in. We are Diamonds with RCCL so check in was about 5 minutes for us. This is the first time ... Read More
My Husband and I booked this cruise last minute (December) to get out of the cold weather and a great deal. We arrived at Port Canaveral and check in. We are Diamonds with RCCL so check in was about 5 minutes for us. This is the first time we have been on the Enchantment and were a little hesitant. The last time we were on this class of ship was when the Grandeur was brand new and we did not like that ship's layout. We knew the Enchantment had been extended and were looking forward to it. WOW! we were so pleasantly surprised. What a beautiful ship. We were on the Monarch right before she was sent to Pulmantur and figured the Enchantment would be much like the Monarch. It is, but it's stretched, updated and a better use of space. The ship is so elegant. So glad Royal is using richer colors with carpeting and upholstery. The dated, light blue and greens are awful. The food: The Park Cafe, not as extensive as Oasis class ships, but a great alternative. The MDR, we only ate once and the food/service was great. The Windjammer was nice as well, the usual Windjammer fare. We ate at Chops twice and the service, the food was the BEST Chops we have had on any ship. It was incredible and it seemed the wait staff was willing to please you no matter what. Definitely worth the money. Also, had a cook out while in Nassau on the deck with paella, etc. that was wonderful. Room: We had an inside room, deck 2. Typical inside room for RCCL, it was fine for 3 days. I don't have an issue with getting an inside room especially for what we paid for the cruise. We are never in it. Gym; Good sized gym for the amount of people on the ship. We worked out everyday, always able to get a treadmill or machine. Pool: One of the best pool decks of the fleet. The Oasis pools are too broken up, the Freedom class are nice, but one pool except in Solarium. But the Enchantment because of it being extended, has 2 pools and plenty of deck space. Was never an issue getting a chair. I loved the pool and the entertainment. The entertainment onboard was fantastic. Was nice to get our drinks and listen to the performers in the atrium before dinner. The casino, was the smallest one we have been on. Not enough black jack tables and too many people wanting to play. The Viking Crown/Diamond Lounge: I think this Viking Crown is the nicest of the fleet. The Oasis ships seem too impersonal and huge, but the Enchantment's is so pretty and double ceiling's make it a great spot to watch the sunset. The Diamond lounge is also there and Concierge. It would get a little warm up there, so we would not stay too long. We did not like the service in the Diamond lounge either. If you are working in a Customer Service industry, then you shold at least be polite and say "hello" when someone greets you. That would be my only complaint. This Enchantment is a beautiful ship and the service and employees are what make that ship exceptional. We will not hesitate going back on her. Read Less
Sail Date January 2015
This was my 2nd time on the Enchantment. Crew was wonderful, Especially Rosella who would great us in the morning at the Buffet singing and smiling at everyone. It was fast and simple getting on and off the ship. Plenty of fun events all ... Read More
This was my 2nd time on the Enchantment. Crew was wonderful, Especially Rosella who would great us in the morning at the Buffet singing and smiling at everyone. It was fast and simple getting on and off the ship. Plenty of fun events all day long on the ship. The waves were too high for the tender boats to get us to Coco Cay so we had an extra sea day. Plus the Captain took us to Nassau the night before we were due to arrive so it was a calm, quiet evening. Our favorite place was the adults only Solarium. Wonderful place to relax and have a snack. We had room 7556 which was a balcony room. It had tons of storage and a great view. My only real complaint was there was no guide telling what was on the TV for times when we were in the room. Not really a big deal. I do recommend this ship for a nice relaxing cruise. We took it for our Anniversary and had a great time. We will be back again. Read Less
Sail Date December 2014
This was our first RCCL cruise and even though we had an ok time I like Carnival better. Maybe it was the ship but the food was nasty and they didn't have a lot of options other than main dining room, buffet, or the park cafe. We ... Read More
This was our first RCCL cruise and even though we had an ok time I like Carnival better. Maybe it was the ship but the food was nasty and they didn't have a lot of options other than main dining room, buffet, or the park cafe. We didn't do the Main because we have younger kids and sitting around for 2+ hours for dinner just doesn't work. So if we wanted to eat we had to wait until the buffet opened its doors at 6:30 or go to the cafe. The buffet and the cafe food was terrible, I am not kidding really bad (I am not picky either). Funny this my friend took the same cruise the week before and came back saying how bad the food was and I was like it couldnt be that bad... YES IT IS! The staff was nice and very friendly but we didn't get the personal touches that carnival gives you. Example: turning down the beds, ice every night, putting our wine on ice, etc. I don't know I just expected more and I was disappointed. The entertainment staff was fun, and nice and my Kids liked the Teen and kids club. The actually entertainment on the ship was Ok and thats being nice. My issues: The first night the never pulled the bunk down, we called twice and nobody ever responded. Finally the 3rd time someone came down while we were gone and pulled the bunk down and threw the bedding on the top and didn’t even make it. I called and complained and asked for someone to come and make the bed, no one ever showed. The I went down to guest services and the representative called and asked them to make the bed. Once again no one showed, I called and talked with the rep again and nobody ever showed again. We finally made the bed ourselves so that our kids could go to bed. The next day the head of the staff came and apologized and that was it! Wow thanks. Not even a free drink or chocolate covered strawberries. NICE. The kids club has games that kids can win an award, I think this is a bad idea because the kids that don’t win feel bad and think they aren’t good at something. I feel either everyone gets a prize or no one gets a prize… I understand in real life that isn’t how things work but when Im on vacation with my child I don’t want to have to deal with them coming back to the room crying because they think they are losers. This is a vacation!!! I talked to the staff and gave suggestions about this and they wanted to argue with me about my suggestions to give the kids that lose a piece of candy or make up certificates or stickers or whatever…. Stating they have way to many kids blah blah… Hello we pay a lot of money you can afford to have 1 prize for every kid that is on the ship at a time or a bag of candy or little toys… These arent big issues but the little things alway make the difference between going with one company rather than the other..... Will probably never go on a RCCL cruise again i was disappointed.   Read Less
Sail Date November 2014
To say I was disappointed in this cruise experience would be an understatement. My husband and I SORELY NEEDED a relaxing vacation away from work, volunteer responsibilities, and life in general, somewhere to unwind, turn off the cell ... Read More
To say I was disappointed in this cruise experience would be an understatement. My husband and I SORELY NEEDED a relaxing vacation away from work, volunteer responsibilities, and life in general, somewhere to unwind, turn off the cell phones, and just chill out. We are kicking ourselves for choosing this cruise line. My fault - we really only chose this cruise because I’m terrified of flying, so leaving from NYC which was only a 4 hour drive from our home in upstate NY was super convenient. The cost was also decent, even with having to park our vehicle for a week in NYC. Maybe I'm biased after thoroughly enjoying a beautiful 3-day Bahamas cruise and an amazing 7-day Alaskan cruise with another cruise line, but even if I hadn't, I believe I STILL would not have been satisfied with this ship. I realize my review will make me sound picky and spoiled, but my husband and I both work 2 jobs, are very dedicated to our volunteer fire department, and have 2 kids to raise, so we work very hard to enjoy a decent vacation every couple of years. Food: Less than satisfying. The first day lunch buffet was crowded and disorganized, dinner was the same. We walked for a full 10 minutes back and forth trying to find a place to sit, and finally ended up going back to our room to eat our now cold food. This situation did not improve much during the week. The buffet dining rooms were very crowded - tables close to each other so you had to be a contortionist to get in and out of your seat, bumping the person behind you, and hurrying to beat others to an open table you were eying from across the room. The Italian restaurant was WONDERFUL - food, service and atmosphere for the most part were great, aside from the loud noise from the basketball court directly above us. This was mentioned to management that if/when they ever remodel the ship, they may want to put their "fine dining" restaurants in a location AWAY from children/recreation areas. I understand it's convenient for them because I believe their kitchen was shared with the buffet kitchen, but when guests are paying extra for a special anniversary dinner on a cruise, they would hope for an atmosphere that's a little more serene. The famous "Cagney's Steakhouse" was not good, it just wasn't. Ordered steak medium well - it came out VERY WELL. Was tough and chewy, the waiter was anything but personable - dropped our food off on the table and never checked on us again until throwing dessert menus in our face 20-25 minutes later. Brochures promised a "Chocolate Buffet" night - nope, that didn't happen. They had a chocolate dessert night with maybe 5-6 different chocolate options on the regular buffet and a couple options in the other dining rooms. Was VERY disappointed with that as had heard from other cruisers what an awesome display it was. Overall the food quality and flavor were subpar, with a few surprise tasty items here and there. Room: Rooms were not ready when we arrived - no big deal, we ate lunch crammed in like sardines and waited patiently. Got to our room - was dusty with dirt on the floors. I realize they're in a time crunch preparing rooms between cruises that morning, but items left in the room from the previous cruisers? Really?? We had a balcony which was a first for us when cruising, but the neighbors had children that would slam their balcony door open and closed at all hours of the day and night, the cigarette smoke from the above deck and neighbors also wafted over our way, and being allergic to smoke made me have to hibernate in the room, so being able to enjoy the balcony was very sporadic. Entertainment: The magician Chip Romero was fantastic. Sat in front row for one show and he was funny and his skills are amazing. The comedian was ok but some jokes were just long and painful - many people got up and left halfway through the show. We didn't go to the "live" shows put on by the dancers/singers other than the opening night - they were ok and they tried hard, but not something we were super excited about seeing again. The last night's "crew talent show" was ok - a couple of really good singers and **spoiler alert**--- their skit "Fountains" was hysterical! You can actually see some past shows on YouTube if you search "Norwegian cruise Fountains" - they must do it on most of their cruises by the looks of it. Trivia was fun - Milo and Mandy were very nice. Again, brochures promised entertainment like "Blue Man Group" - didn't find out they were on another ship until we were already on our way sailing. Excursions: We stayed on the ship for Port Canaveral day as the prices for excursions were very high, so we got in the (only) pool for the first (and only) time as it wasn't packed full as it was the rest of the time. Great Stirrup Cay was beautiful, but having to get a ticket to get on the tender to take to the island was a long, drawn out process - never made it off the ship until almost noon. We did walk quite a ways down the beach and found our own little secluded area away from the crowd, so that was nice. Nassau was, well, Nassau. Been there once, you've been there a thousand times. Staff: I’d say as far as being friendly and helpful, it was about half and half. If you were sitting at one of the bars drinking alcoholic drinks, you were served much faster than someone trying to refill their mug with soda, and treated much better. There were a handful of people who were always a delight to see - the greeter at the buffet – “Washy washy, happy happy, smiley smiley”! Most of the staff looked bored and annoyed when asked for assistance, like it was beneath them to help you. Just the general overall feeling you got from the majority of the staff was that they didn’t like their jobs, didn’t want to be there, and helping you was just adding to their misery. Co-cruisers: I was raised with manners – wait your turn in line, say “excuse me” when needing to get past someone, say “please” and “thank you” when appropriate, talk quietly when others are trying to sleep, SHARE, etc. I didn’t see much of this on this cruise. I have never seen so many pushy, rude, obnoxious, loud, and inconsiderate people gathered in one location since Black Friday at Wal-Mart. The pushing and cutting in line got really old by Day 3. A lady actually told my husband to just “jump in front of people” and “push your way through” at the buffet line or he’d never get anything. Really? I had little kids stepping in front of me like I wasn’t there. I’m a 6’0” tall woman – am I really that hard to notice? Are you people who have been eating 5-6 meals a day and laying around by the pool like slugs with a mixed drink in one hand and a cigarette in the other for the last 5 days really STARVING to the point where you have to knock people over to get to the bacon??! And speaking of smokers – they’re kind of like cats: they can always tell the people that don’t like them, so they tend to get as close to those people as possible, every chance they get. Aaack! Sorry – hairball (with a touch of lung cancer). Oh yes, can’t forget to mention the little darlings on the ship. I think it was the first time some of them had been out of their own homes – wow. I just don’t even know where to begin. Everywhere we went they were running (literally running) through the hallways, dining rooms, stores, going up and down the elevators and pushing all the buttons just for fun, throwing food everywhere, wreaking havoc on everything and everyone they could find. We even decided to check out the non-smoking lounge with the bowling alley and slot machines to find a teenage girl practicing her “Miley Cyrus at the VMA’s” routine to a couple of really happy looking teenage boys in what my husband termed, “The Caligula Room”. Really?? And where were their parents exactly?? I can’t imagine letting my children act like that in my own home, let alone in public. Overall, like I said, we won’t be going on a Norwegian cruise again. With 14 ships on the sea, you’d think they’d have it figured out by now that customer service is the key to keeping people happy and coming back for more. My husband has written to them several times with requests for even a partial refund or at least a refund of the pre-paid tips, but all they have offered us is credit towards our next cruise they know we'll never take with them. For a company that makes close to $1 billion per year and can't refund less than $200 in tips says a lot about their values and customer service, or lack thereof. From now on, our future cruises will again be with the company that takes you to “The Happiest Place on Earth”, or in this case, on water.   Read Less
Sail Date August 2014
Although many of us were first time cruisers our parents who are avid cruisers coordinated the Carnival cruise for their four children, their spouses and eight grandchildren. This ship was perfect for our family of 18. Children ranged in ... Read More
Although many of us were first time cruisers our parents who are avid cruisers coordinated the Carnival cruise for their four children, their spouses and eight grandchildren. This ship was perfect for our family of 18. Children ranged in age from 3-16. I believe there were over 700 children on the ship during our trip! Each child made a new friend. Several of us stayed overnight in a nearby Jacksonville hotel (Springhill Suites) and parked there, then were transported to the ship for embarkation. It was stress free. I'd do that again in a heart beat. The Faster to the Fun was definitely worth the price if you can get it. Getting on board and off ship early was a huge benefit, especially if you have to drive home on the last day and the cost is $50 per room (not per person). Only about 50 rooms have the opportunity for this perk. We went right to our room, then right to lunch. No lines on ship. TIP: We purchased plastic coil wrist bracelets ahead of time and brought a hole punch with us so each person had their own color bracelet that held their sign & sail card. Not one kid lost their card the entire trip! We also made sure each child had a waterproof watch. That way no one was late! Most of us over packed. Take out about half of what you think you'll need. The goal would be to only pack as much as you can carry so you can walk off the ship on the last day with your own luggage. We only needed 1-2 nights worth of "fancy" clothes for our 6:00 PM dining. The other nights were "cruise casual" so shorts were appropriate in the dining room. We really just lived in our swim suits most days and camped out at the water slides. We purchased the "Bubbles" program for the kids and they really enjoyed asking for Shirley Temples from the various bar locations. We all thought the bar prices were reasonable for individual cocktails. We brought our own wine on the ship and paid the modest corking fee at dinner. My folks said the food was better than they had expected overall and they have been on many cruise lines. Its perfect for kids with pizza, salad, deli and grill choices every day. The last day they had lamb for lunch in the grill area. Don't miss out and be sure to reserve the dining room! The food was really good and our kids tried lots of new foods like alligator, escargot, sushi and cold fruit soups! Camp Carnival was great. We did find the younger kids having to be picked up at 10 pm was kind of a drag, but they needed the sleep! We gave the kids ages 12-16 a 1:00 a.m. curfew when most activities ended and they were always in the room before hand. Our kids loved the Hasboro the Game Show on the ship. Events are short so they keep your attention. Our only excursion fee was that we paid for the kids to take advantage of the one hour Adventure Area on the "beach day" which includes floating obstacles, slides and trampolines in the water. One hour is PLENTY of time! Your kids will be exhausted. Our children ages 13 & 16 said it was the best vacation ever!   Read Less
Sail Date June 2014
Where do I start?? After months of waiting for a fun girls get-a-way, I can't believe how disappointing our trip ended up. As soon as we walked on the ship from the post it smelled like sewage. The smell continued on through out the ... Read More
Where do I start?? After months of waiting for a fun girls get-a-way, I can't believe how disappointing our trip ended up. As soon as we walked on the ship from the post it smelled like sewage. The smell continued on through out the ship the entire time. We thought the smell would go away maybe it was just at the port. No, the sewage smell was in various areas. The first thing we noticed when we open our cabin door was the smell. It was so musty and the water smelled, the shower curtain smelled and over all felt gross. Thinking we would get a good night sleep was a mistake. The pillows were awful and the mattress was not comfy either. The pool chairs all seemed dirty, old and some had bird poop. Hard to find chairs because people would be gone for long periods of time leaving their towels on the chairs to save them. The band or person that sang on Sunday was just AWFUL. He could not sing in tune. I complained and asked why we can't just listen to normal music & I was told there was nothing they could do that the person singing was a professional singer and he would be on until 4:00pm. It was comical at the end of their set that they announced if you liked the music you could buy a CD, What? Are you kidding me. Why do they have music video playing on the big screens w/o the sound. Anything would have been better. If you are on a trip to the islands, you would think there would be steel drums and music like you are on vacation. Our ship was not able to stop at CooCoo Cay because of the weather. The ocean was too rough to use the tender boats. This was a huge disappointment. They had nothing special for us to do being stuck at sea. We were stuck in the windy upper leave trying to soak up the sun and relax, but the music was just awful to listen to and try to relax. I found the lunches to be very bland and boring. The hamburgers looked they were boiled in water every time they had them out. They had the same cookies all 3 days. Not much to pick from because it was the same food everyday. Was not impressed by the sit down dinner. Very bland food, no flavor and pretty much same food each night. Lots to pick from at buffet, but also pretty bland food. The dinner rolls were good and fries. That is pretty much what I ate the entire time and the salad bar. We participated in a couple of activities that were fun. Listen to a small part of a song and then guess what the song and who sings it. The comedian on Sunday night was good. He was funny and interacted w/ the crowd. The 5th floor smells like smoke. The ship needs better ventilation or to be made non smoking. You can smell the smoke from the stairs/elevator area. It sticks because you have to walk through the casino to get to the piano bar and a couple other things at that end of the ship. There were 11 of us girls and not one of us thought this ship/cruise was a very good experience. They need more staff that speak English as well. You can ask them a question and they would look at you w/ a blank look. The smell of sewage was bad but having your room smell like it has been flooded by toilet water and semi-dried out is just gross! We had friends in 3 other rooms down the hall and their rooms did not smell like ours. I honestly can't ever see myself going on this ship again. It needs a good cleaning, new band by the pool, and better food. Read Less
Sail Date March 2014
cheap price initially until numerous uninformed fees started adding up. I paid extra to bring my mom & dad for their anniversary & paid extra to upgrade the room to accomodate 4 adults. This is not my complaint! Loved the room, but ... Read More
cheap price initially until numerous uninformed fees started adding up. I paid extra to bring my mom & dad for their anniversary & paid extra to upgrade the room to accomodate 4 adults. This is not my complaint! Loved the room, but really who stays in it anyhow. I've been on many cruises, and this was the "ghetto" version of all cruises at "pick your pocket" with added fees prices. Valet parking, fuel charge, other room charges, & NO DRINKS ARE FREE.... everyone knows you pay for the alcohol (at least experience cruisers), but i never paid for the soft drinks before. There is only two buffet areas in which food is part of trip (but they have strict opening times).. you pay anywhere else on trip. Very limited entertaintainment. (take a tour of the captain area!---that was awesome to see) Basically it's a high price water taxi to get you to and from Florida to Nassau(which in itself is no Freeport)... be prepare because you may set yourself up for a very boring trip and feeling like you've just been played out of your money (just gave it away).... oh, and your time (say away & avoid the timeshares... they won't rob your money but will rob your time) Read Less
Sail Date December 2013
This was our very first cruise and we loved it! We went to Nassau and Cocoa Cay Bahamas. Everything was wonderful, from the very 1st day up until the end. The service,food,room was fantastic. I especially liked that they cooked breakfast ... Read More
This was our very first cruise and we loved it! We went to Nassau and Cocoa Cay Bahamas. Everything was wonderful, from the very 1st day up until the end. The service,food,room was fantastic. I especially liked that they cooked breakfast made to order everyday besides what they offered on the buffet. They had a great variety of food and desserts and we didn't have to pay for anything except for things we bought for gifts or alcohol. The entertainment on the ship was a wonderful treat. Only thing they need to improve was that not all the jacuzzi's where open at the same time and they are very tiny so it was hard to get in one at any given time. We enjoyed it so much we are already planning our next trip. The price for everything was very reasonable and I would highly recommend a cruise to anyone that has not ever been. This was the best vacation we ever had. Read Less
Sail Date September 2013

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