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Thomson Naples Cruise Reviews

Marella Cruises
Ship
Destination
Naples

Traveler rating

Excellent

18

Very Good

12

Average

12

Poor

9

Terrible

1

Cruise type

52 Thomson Naples Cruise Reviews


Harrisdolly avatar

Harrisdolly

1 Review Written

2 Helpful Votes

Disappointed, poor communication

|

To start with the ship is not new. It has had a refit before joining the Marella cruise line. Tired, old, battered, broken but areas are clean, staff try really hard to make things look good. Cabins are ...
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Sail Date July 2019


Stpaulsdrive avatar

Stpaulsdrive

2 Reviews Written

6 Helpful Votes

Mystery Tour.

We wanted to visit Dubai. The ship. The crew. The food. The entertainment all very good. It he itinerary had Beeb changed about a week before departure and we were not notified.we would finish in Oman. Then on our ...
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2 photos

Sail Date November 2019


Kevin111 avatar

Kevin111

1 Review Written

10 Helpful Votes

I never usually complain...... but.....

I am the type of person who rarely complains ... but....... We've been on the Dream and Celebration, and mostly not a great deal to complain about, except the food could be a little hotter. The Explorer 2 however ...
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Sail Date October 2019


LeesiaW avatar

LeesiaW

1 Review Written

8 Helpful Votes

Way better than expectation

We flew from Manchester to Naples and were expecting the worst after reading the reviews however, thinking back I personally think the reviews were harsh. The walk is about 5 minutes away and if you have any issues, ...
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Sail Date October 2019


dronnygirl avatar

dronnygirl

3 Reviews Written

32 Helpful Votes

Lovely ship, great cruise

As soon as we stepped on the ship we really liked it. Everywhere is light, bright and airy. Our cabin was 1130 right at the back and was very quiet. The cabin had more storage than we have ever had before and ...
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Sail Date September 2019


Janda7 avatar

Janda7

14 Reviews Written

182 Helpful Votes

Well below par accommodation for money paid

We booked this cruise having read about the extensive, multi million pound work, carried out on the ship, earlier in the year. The idea of an adults only, all inclusive, port intensive cruise, especially during ...
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Sail Date August 2019


TheWells avatar

TheWells

1 Review Written

13 Helpful Votes

Perfection

My wife and I chose this for our honeymoon. Having never cruised before we were apprehensive - there was no need for that. What a perfect holiday. Arrival at Naples was fine for us mid twenties couple, although ...
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Sail Date August 2019


cruise loving Jane avatar

cruise loving Jane

2 Reviews Written

21 Helpful Votes

Brilliant fun and value for money

Went on 4th cruise... chose Marella Explorer 2 for itinerary and port of Naples .... cruise and stay to encompass Sorrento and Amalfi Coast.. Travelled with friends to celebrate 30th wedding anniversaries. My ...
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Sail Date August 2019


Jillian2456 avatar

Jillian2456

1 Review Written

9 Helpful Votes

Not the best for a honeymoon

My husband and I both choose this cruise a year and a half before our wedding as we wanted to get everything set in advanced. Additionally, we also booked the excursions online as soon as they became available. ...
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Sail Date August 2019


lynneh avatar

lynneh

2 Reviews Written

22 Helpful Votes

Great Cruise

We had a great cruise on Marella Explorer 2. Our cabin was on deck 4 and was in a good position mid ships to get to the MDR, Market place for breakfast and the gangway on Deck 3. The only issue I had was the sound ...
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Sail Date August 2019


Shortcake68 avatar

Shortcake68

1 Review Written

10 Helpful Votes

Disappointed

Very disappointed with Explorer 2 as was not as good as Explorer 1. Didnt look or feel like been refurbished. Cabin bathroom grotty, particularly shower smelled and grubby. Bar staff unfriendly and rude, never ...
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Sail Date August 2019


SueandAnthony avatar

SueandAnthony

1 Review Written

13 Helpful Votes

First cruise but not the last

We flew into Naples airport expecting the worse but were pleasantly surprised as we encountered no problems other than waiting 40mins for our luggage to come through.TUI staff were on hand to guide us onto the ...
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Sail Date July 2019


Ydpearce avatar

Ydpearce

2 Reviews Written

19 Helpful Votes

Excellent destinations

We did Greek Getaway followed by Mediterranean Gems. The destinations were all excellent and both weeks were completely different. We did 3 trips: Mykonos beach trip, Pompeii and Herculaneum and Inside Pisa. We ...
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Sail Date July 2019


Mjcopey avatar

Mjcopey

6 Reviews Written

106 Helpful Votes

Fab cruise!

Loyal Marella customers. This was our second cruise on this ship. It has definitely improved since our last voyage on her - you can tell that the team have settled in and the snagging issues from earlier this year ...
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Sail Date July 2019


Nbogue93 avatar

Nbogue93

1 Review Written

10 Helpful Votes

First time cruiser- impressed!

This was our first ever cruise as a couple of 26 year olds and my parents in law, who had been desperate to try a cruise, so we booked together and then personally followed our cruise with a trip to Sorrento. We ...
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Sail Date July 2019


Stephleigh73 avatar

Stephleigh73

1 Review Written

12 Helpful Votes

Unforgettable

I booked this cruise with my sister as a 'taster' for alot of cities in our bucket list and also wanted to experience what cruising was like. The booking process was floorless and staff at our local Tui (West ...
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Sail Date June 2019


Ang93 avatar

Ang93

1 Review Written

5 Helpful Votes

Good cruise but improvements necessary

The experience started badly in Manchester Airport, the check in lines were unbelievable it took nearly 2 hours to check in. This needs to be sorted there was no separate check in fo cruise passenger or if you had ...
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Sail Date June 2019


Clifford tuttle avatar

Clifford tuttle

1 Review Written

15 Helpful Votes

Great first cruise

My wife and I have just returned from a cruise and stay package with Marella, staying firstly at the wonderful conca park hotel in Sorrento then onto the Explorer 2. Given it was our first cruise, We obviously ...
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Sail Date June 2019


Kettle Cruiser avatar

Kettle Cruiser

1 Review Written

9 Helpful Votes

What Happened to our Giardini Naxos Stop ???

We chose this cruise because it included places we hadn't visited before. In that respect, it was a success, and might have been even better if the final stopping point of Giardini Naxos on Sicily was not ...
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Sail Date June 2019


Lizjen avatar

Lizjen

1 Review Written

12 Helpful Votes

First time and the last time

We chose this cruise because we wanted to have a weeks stay in Sorrento afterwards. It was our first cruise and after reading the reviews our expectations were not too high. After all it isn’t a high end cruise ...
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Sail Date June 2019


john4444daniel avatar

john4444daniel

2 Reviews Written

17 Helpful Votes

Poor start for a new ship to the fleet

As a National Customer Account Manger of one of the UK leading holiday companies and having now complete 15 Marella cruises I like to give an honest rounded option on the experience. Whilst this isn't a new ship ...
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Sail Date June 2019


ormy avatar

ormy

5 Reviews Written

16 Helpful Votes

Excellent Cruise

My wife and I have had a very memorable cruise on Explorer2. Balcony cabin deck 9 just perfect and reasonable size with a very efficient steward. Food was of a good standard both in the MDR and Vista, we ate mainly ...
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Sail Date June 2019


Oldman1950 avatar

Oldman1950

2 Reviews Written

6 Helpful Votes

Best value cruise so far

We picked this cruise for price and destinations and it delivered on both, I was thinking there was no way this cruise would be great as it was so cheap, flights from UK to Naples then onto Split, Croatia Venice, ...
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Sail Date May 2019


Lynncol avatar

Lynncol

1 Review Written

2 Helpful Votes

Nightmare first week

Sat on floor as little seating in Naples port for over 5 hours with approx 1000 people. Rolls and water far between if can run and get them. As a pensioner with arthritis i couldn’t so a lady bought me chocolate ...
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Sail Date May 2019


Stephen F avatar

Stephen F

1 Review Written

16 Helpful Votes

2 weeks rest

this was chose for the places to visit that we liked to go to. Firstly can i point out that this ship is a New to Marella cruises and not a Brand new ship as some say and was never listed as a Brand new ship. ...
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Sail Date May 2019


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