2 Helpful Votes
Sail Date: May 2019
This was our third cruise with Marella we chose this one Explorer 2 because it's a Adult monly ship which appealed to us as last year on the Discovery2 there were children on board and we don't think cruise ships are the best ... Read More
This was our third cruise with Marella we chose this one Explorer 2 because it's a Adult monly ship which appealed to us as last year on the Discovery2 there were children on board and we don't think cruise ships are the best for children. Our time on the ship was very enjoyable especially the Italian resturant which we dined in every night,the entertainment in the broadway show lounge was excellent and worthy of the west end being a disabled pasenger i could not fault the level of service the facilties were excellent and the shows were of west end standard l will be certainly using Marella Crusing again and would recommend any one like me who as a disability to use Marella the Explorer 2 is a fantastic ship and as a number of features like the Squid and Anchor the on board pub which as enntertainment through out the day..the other good thing is the all inclusive which allows you not to worry about what you have to drink. All in all we have had a great holiday and can't wait for next Marella Cruise Read Less
10 Helpful Votes
Sail Date: May 2019
this was chose for the places to visit that we liked to go to. Firstly can i point out that this ship is a New to Marella cruises and not a Brand new ship as some say and was never listed as a Brand new ship. Anyway on to the review , The ... Read More
this was chose for the places to visit that we liked to go to. Firstly can i point out that this ship is a New to Marella cruises and not a Brand new ship as some say and was never listed as a Brand new ship. Anyway on to the review , The flight was good and on time , on arrival at Naples airport we were at the far end of the airport to get off the flight the transfer buses were slow in arriving and on arrival in the airport we had to wait close on an hour for our luggage .one all luggage collected we were then pointed to were we had to get the transfer bus to the ship , this was a long walk not really suitable for the elderly or those not good on their feet. we were then directed to the transfer bus and told by a rep that we could not go straight to the ship as the was a hold up and we would be taken to have some food and drink in Naples , we settled down to pizzas and wine and was taken care of very well. eventually after a few hours the rep came and collected us and we made our way to the port . when we arrived it was total chaos no one was able to go on board as the Naples authority would not let on due to an outbreak of Neurovirus onboard from the last cruise. Communication was poor throughout the wait and very little place to sit until much later when they opened a conference lounge for people. Eventually about 7.00 pm we were allowed onboard and able to go to our cabin where the luggage was waiting for us. The pools and the hot tubs were closed for the first week The staff were very helpful even though their work load increased with having to serve passengers buffet food and drinks the first week Hand sanitisers were everywhere and the majority of passengers did use them but not everyone .( this is why viruses are spread ) We enjoyed the food in all of the eating places we visited Our favourite restaurant was Vista . Least favourite was Nonnas which was pizza and pasta that you picked yourself and was prepared from your order The snack shack for poolside snacks very good food ,and enjoyed the inclusive drinks. The broadway shows were varied and really good. Comedian was great as was the silent disco ( a must for everyone to see ) The Squid and Anchor pub held all different activities , Flutes was really good for pre dinner drinks .Plenty of activity onboard throughout the day and evening at the different venues depending on your tastes. We thought that the cruise line was penny pinching a bit this time . This being a new ship to them we expected better, quite Disappointing that they no longer give out any maps and information sheets for any of the ports. or daily news sheets. The reason given was t they wished to save paper. on the first week the weather was mixed with some of our finest British rain. Venice in the rain was not quite the same as last time. We had a medical emergency and had to turn round and head for land which was a total of 6 hours altogether. all in all the cruise was very good and made better by the group we met right at the beginning when taken for our food. Many thanks to all the crew onboard for their efforts to make us all welcome under this difficult situation. This was our 16th cruise with this cruise line and will still sail with them again. Read Less
1 Helpful Vote
Sail Date: May 2019
Sat on floor as little seating in Naples port for over 5 hours with approx 1000 people. Rolls and water far between if can run and get them. As a pensioner with arthritis i couldn’t so a lady bought me chocolate at shop as starving . ... Read More
Sat on floor as little seating in Naples port for over 5 hours with approx 1000 people. Rolls and water far between if can run and get them. As a pensioner with arthritis i couldn’t so a lady bought me chocolate at shop as starving . Very little information. Told ship being deep cleaned as noro virus onboard although passengers There from previous cruise. Onboard ship found it extremely cold in all areas. Air vents blowing cold air even though unusually cold in Italy. Cabin thermostat not working . Other people saying same. Only felt warmer second week in Greece when weather warmer. Still had cold areas though. Woken 08.40 first morning after a very cold night with extremely loud vibrating metal hammering above my cabin. Forty five minutes later c/services sent maintenance man. He phoned someone but didn’t speak. I visited c/service desk , told working on air con and would only last one day. Four days later after same noise, same time plus every afternoon to a degree every day I was distraught from lack of sleep and very upset it finally stopped. I had tatty grubby shower curtain until door fitted on day 12 of cruise. No tv for 4 days then hit and miss. Electrician fitting low level lights on my deck several days, huge cable reel and tools to walk round. Plus huge noisy blowers drying wet carpets in lift areas. Good choice food in buffet but mostly only luke warm, even meat and fish, possible due to very cold temperature in ship. On positive side. Crew were wonderful, friendly ,nothing too much trouble. Shows brilliant. Lattitude 53 restaurant lovely service and food. I paid a lot of money for this cruise and am bitterly disappointed and upset that marella would treat its passengers this way. Read Less
17 Helpful Votes
Sail Date: May 2019
Explorer 2 – What can I say? Loved, loved, loved her to bits and neither of us wanted to come home. I can only tell you our experiences and about the parts of the ship we frequented. Our favourite watering hole was Flutes, Prosecco ... Read More
Explorer 2 – What can I say? Loved, loved, loved her to bits and neither of us wanted to come home. I can only tell you our experiences and about the parts of the ship we frequented. Our favourite watering hole was Flutes, Prosecco for myself and G&T for DH, very well looked after by Karnal, Natassia and Flocer. Most evening the golden piano was played and it was a relaxing place to sit, have a drink and watch the world go by. We also used Aperitif as this was closest to the restaurants and was a far as the Vista pager range would stretch. We also used the bar in the nightclub Indigo and on the Verandah (deck 12). We upgraded to the Premium package which worked out at £7 per day and we reckon we had our monies worth. We used the Coffee Port every day, the lovely Alexandra fetching us steaming Flat Whites of Lavazza coffee. There is a small library of books, biographies and autobiographies, odd travel book and some fiction. On the last day passengers were leaving books they had brought with them so it should soon build up. One of Ex2’s cows lives in the coffee port and there are UK sockets in some of the booths if you want to recharge or work using them for your electronics. We weren’t able to book into any of the ‘pay’ extra eating venues as they were on reduced numbers due to staff having to be relocated to serve in the buffet and you just had to book them on the first day, whilst this was a bit disappointing we still had very good food elsewhere on the ship. We dined in Latitude 53 (MDR) 3 times and 4 times in Vista (Italian next door) and at all times we had lovely waiting staff, who kept our drinks topped up, can highly recommend the Merlot and Pinot Grigio, the food was hot and tasty and there was plenty of variety. I have to say I had the 3 pot Tastes of Tiramisu twice! We dined between 8pm and 8.30pm mostly and sometimes had to have a pager for Vista from the very efficient Iona. We also had lunch at The Snack Shack (lovely fish & chips), used the Help yourself cabinet with all manner of goodies for a lighter lunch, The Beach Cove and of course the Buffet where Afternoon Tea was served which I can personally recommend…Red Velvet cup cakes to die for and Jam & cream scones…lush! (All deck 11 Pool) We went to the 10.30 show in the Broadway lounge every night except one as we didn’t care to see a comedian. We loved Movies; a compilation of hits from the movies, Zuma; a Strictly Latin American extravaganza, Cogs; a lovely story about an inventor and Buds Diner; Grease based but didn’t rate Lovestruck which we thought was poorly directed and had a very good cast of singers wasted singing and shouting over each other so much you couldn’t tell what song they were singing, the story wasn’t good either, way too messy. The Broadway Shops are still building up but there was a god selection of goods for a price. I bought some perfume to use up the OBC and used the rest of it to buy some ship’s photographs. Everywhere around the ship there were hand sanitizers and you were encouraged to use them frequently. The Pool Deck when we were able to use it (3 days rain out of 7!!)had plenty of beds and places to eat as mentioned above. There were music quizzes and live music every day and all day there was music playing which at times was so loud you couldn’t speak to the person on the sun bed beside you. Marella its ok to have some quiet time at the pool, we don’t need entertaining all the time. My only real complaint was not enough public toilets only one set per deck, 6,7,11,and 12. They were however immaculately clean and well provisioned at all times. Sail aways weren’t particularly special but it was good to be on deck despite the rain in Venice but both Split and Dubrovnik were sunny. When Ex2 was putting in the knots to make up lost time it was windy on deck and quite a few people got burnt on sea day as they hadn’t counted for the strength of the sun due to the cooling wind. There were some very red legs and chests! All in all Explorer 2 is a great ship we were only on a week and would liked to have more time to have tried more of the facilities, we never got to Nonna’s or the 19th Hole or Champneys but gives us a good excuse to board her again later in the year! Read Less
1 Helpful Vote
Sail Date: May 2019
We picked this cruise for price and destinations and it delivered on both, I was thinking there was no way this cruise would be great as it was so cheap, flights from UK to Naples then onto Split, Croatia Venice, Italy Ancona, Italy ... Read More
We picked this cruise for price and destinations and it delivered on both, I was thinking there was no way this cruise would be great as it was so cheap, flights from UK to Naples then onto Split, Croatia Venice, Italy Ancona, Italy Dubrovnik, Croatia and Sicily and back to Naples 7 nights all-inclusive for under £800 WOW The dining in the main restaurants was superb and the food choice was excellent, onboard activities I must admit apart from a quiz or to we didn't do much but from the list provided every day there was lots to do in the day time if you wanted it, the service from the staff was very good and they were all too keen on doing anything you asked of them, the evening entertainment was good, all be it same type each evening musical and dance apart from a comedian one night, Food and drinks during the day was very good overall the cruise was very good but not as good as cruises costing twice as much we have been on but you can't expect it to be but we were both very pleased with everything on board and would recommend this cruise to everyone wanting to cruise on a budget. We went on trips to the waterfalls from split and the caves from Ancona both good value trips we felt, but both had long coach trips over 1.5 hours but comfortable coaches help and both trips had a lot of walking so keep that in mind if you not good in your feet. We did have a issue in Naples unfortunately due to the port powers to be not letting us on board because if a sickness but for 8 Very long hours with no food or drinks supplied by Tui they did let us down there but they were on top of it once on board as we believe it had run the course. If it wasn't for that they would have got 5stars for everything. Word of warning !!!! Don't use the so-called duty free on board unless you know in advance how much the item you are buying is back home as like we found out it is not cheaper than back home and they will not honor their price match promise unless you tell them while on the cruise so they refused to give me a refund because I didn't find out until I was back in the UK, Tui isn't running the duty free I believe the company is called HARDING BROTHERS RETAIL Ltd well that's what it says on the receipt Read Less
7 Helpful Votes
Sail Date: May 2019
We did have an enjoyable cruise returning home 2 days ago from Naples. It was unfortunate that norovirus was onboard for our entire cruise. This meant long queues in the buffet and the hot tubs were closed. The staff were great even ... Read More
We did have an enjoyable cruise returning home 2 days ago from Naples. It was unfortunate that norovirus was onboard for our entire cruise. This meant long queues in the buffet and the hot tubs were closed. The staff were great even though their work load increased greatly with having to serve passengers the buffet food. Hand sanitisers were everywhere and the majority of passengers did use them. We had a balcony cabin although we didn't use the balcony due to the poor weather. Our air con did not work. Although we reported it to reception twice and to maintenance three times, it was not fixed although maintenance tried 3 times. Consequently our cabin was freezing. When we disembarked, I mentioned to reception that the air con was still faulty and that it was a shame that they did not follow up any problems. They said that they had followed it up with us and that we had confirmed that the air con was fixed! That did not happen. It was also unfortunate that on our last night our toilet stopped working. Maintenance had to come out twice to try to fix it. We enjoyed the food. Our favourite restaurant was Vista. Our least favourite was Nonnas which was pizza and pasta. We liked the snack shack for poolside snacks and enjoyed the inclusive drinks. The broadway shows were excellent. I did feel that the cruise line was penny pinching more than usual. This is a brand new ship and when I asked for a map of the ship, I was told that there weren't any. We were also told that they would no longer give out any maps and information sheets for any of the ports. The reason given was that they wished to save paper. Ironically at the end of the cruise they were selling cruise certificates signed by the captain for £4.95. Yes - work that one out! Disembarkation day was not great. Naples was refusing to allow passengers to leave the ship due to the illness onboard until certain checks had been carried out. We left the ship late and had a stressful journey home. Embarking passengers were given onboard spend for their inconvenience but nothing for those passengers caught up in the disembarkation chaos. Read Less
25 Helpful Votes
Sail Date: May 2019
Chose the cruise as a late booking, to compare with our experiences with P&O so far, as well as choosing an interior cabin for the first time. We usually travel as a party of 4 adults, so this was our first cruise as a couple, on an ... Read More
Chose the cruise as a late booking, to compare with our experiences with P&O so far, as well as choosing an interior cabin for the first time. We usually travel as a party of 4 adults, so this was our first cruise as a couple, on an adults only ship. TUI had only just started using Naples as their home port, and our arrival and departure at the airport were poor, not down to TUI, but the local airport services, with delays to finding stairs and buses and luggage for virtually every flight we talked to. Our weather for the week was mixed, but it didn't hinder any of our plans, and in fact the lightening storm at Ancona was the highlight of the visit, as there just isn't much there, especially on a Sunday ! Overall I would say that whilst Marbella was smaller than any P&O ship we have been on, half of the things about it were better, and half were poorer, so we would definitely sail with them again. I would say that P&O ships are better appointed, it's public spaces more luxurious, and they offer a wider variety of food in the buffets and restaurants. However the all inclusive on Marella is much better, the rooms more spacious, and the standard of service and friendliness from the staff overall was better. The main difference to us was that the Explorer made no use of the atrium area on the ship, and unlike P&O it wasn't a focal point for seating or dancing, but it was a smaller ship to be fair. The age profile probably averaged 50 to 60, and the activities reflected this. We had intended to eat at larger tables to meet people, but to be honest the tables for 2 are so close together, you have no option but to interact with other dinners ! Our ports of call were as follows, and I hate paying the rip off prices for tours charged by all cruise lines, so a bit of research means you can do it all at half the price - Naples we only had a couple of hours to explorer before departure, and so no chance to visit Pompei. It was May Day, and there was a major rally in the city, so it was as busy as Oxford Street on a Saturday, so we didn't see it at its best, but I wouldn't rush back as it struck me as a working port and a bit grubby. Easy walk to the centre of the city from the port. Split in Croatia was really worthwhile. Again an easy 10 minute walk from the ship to the centre, and it's really interesting to walk around the market outside the city walls, and then the warren of streets in the centre. We went back to the ship for lunch and then back along the waterfront and past the city centre to the Marjan Peninsular for a walk with views back down onto the city. Venice we went on deck for the early morning sail in, but the poor weather meant it was like sailing up the Humber Estuary in the mist. The rain delayed our start but we took the people mover from just outside the port (1.5 euros) to Piazza Roma, and took the vaporetto route 1 water taxi down the Grand Canal (7.5 euros) to San Marco. We went in the Doges Palace (20 euros) with only a 15 minute queue, up the Campanile Tower (8 euros) with only a 20 minute queue, and into the Basilica (free) with only a 10 minute queue. All were well worthwhile, especially the Basilica as on the way out you have the option to pay 5 euros to go up onto the roof for some great views down onto the square below which I would recommend. Afterwards we wandered the streets up the Rialto Bridge and market, and walked back up the Grand Canal to the people mover at Piazza Roma. The city is easy to walk around and there is no need to travel on the canals if you don't wish to, and the gondolas are a published 80 euros for 40 minutes wherever you catch one from. Ancona was just a filler stop, as there just isn't much there. The weather was our worst of the trip, which in some ways worked out, as we had a tremendous lightening storm in the afternoon which was the highlight of the town ! Dubrovnik was our favourite stop along with Venice, with the buildings like Split but more structured streets unlike the warrens at Split. From the port exit turn left and catch the bus 1 or 8 into the old town (15 kune) as it's a bit too far to walk, and when you get there you will want to walk the walls (200 kune). The walls are intact and a full circuit takes around an hour and a half, but the views are spectacular, and includes the adjacent fort with views back onto the town. The cable car to the lookout above the city was not operating due to a tax dispute with the government. Messina town in Sicily doesn't have much, so we opted to turn left out of the port and a 10 minute walk takes you to the central train station where a train runs regularly to Traormina Giardini station (8 euros return), but you need a taxi up to the town (15 euros) or wait for the bus. We didn't have much time so we got a taxi and the town is very quaint. Turns out that we did the right thing as some of the ship tours went nowhere due to an accident on the main road. Read Less
9 Helpful Votes
Sail Date: May 2019
Destinations and fitted in with work etc. Reason for choice of Cruise. From the time we checked in on board to the time we left all was perfect. Ship new, clean and great taste. Latitude restaurant was first class. We ate most meals ... Read More
Destinations and fitted in with work etc. Reason for choice of Cruise. From the time we checked in on board to the time we left all was perfect. Ship new, clean and great taste. Latitude restaurant was first class. We ate most meals here, a treat for Mum and easier with wheelchair. All staff superb, always ready to help with mum and happy in their work. Cabin we had two balcony cabins and were superb. Entertainment in main theatre was very good. We enjoyed all. Some better than others, but overall a great evening. Went to nightclub and also entertaining. We were asked by Steven if we would be models for the fashion show, which we agreed to and was an amazing evening. Such fun. Ports were good, disappointed with Messina, a shame we couldn’t dock in Taormina. But others good. Have recommended to friends for July. We thought the Director of entertainment, Matt was excellent, and always had time to speak to us when we bumped into him on board. Read Less
Marella Explorer 2 Ratings
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