Naples to France Cruise Reviews

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3.2
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1-10 of 36 Naples to France Cruise Reviews


Awesome ship with great destinations, but service was poor.

Review for a Europe - Western Mediterranean Cruise on MSC World Europa

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johnnygaz
2-5 Cruises • Age 50s

We choose MSC for the price & destinations and we werent dissappointed. We were however disappointed with some staff not being too friendly or helpful like other cruise lines. We did back to back cruises and we seen the difference between RCC and MSC staff. I think its a language barrier or skill set? Great size cabin and always clean, we did however have issues with the bed side lamp not tunring ...
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Sail Date: May 2023

Cabin Type: Deluxe Balcony (promenade view)


Dissppointing!

Review for a Europe - Western Mediterranean Cruise on MSC World Europa

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Victorim
2-5 Cruises • Age 30s

Me and my husband have been on American cruise lines before (Carnival and Royal Carribean) and even thiugh we had our doubts about the MSC we decided to give it a try. Well the try was DISSAPOINTING! I will not ever take an MSC cruise again and giving the choice on the market would suggest the same for others. All the problems and poor service will mostly be noticed by big families and/ or ...
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Sail Date: April 2023

Cabin Type: Deluxe Balcony

Traveled with children


I never usually complain...... but.....

Review for a Europe - Western Mediterranean Cruise on Marella Explorer 2

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Kevin111
2-5 Cruises • Age 70s

I am the type of person who rarely complains ... but....... We've been on the Dream and Celebration, and mostly not a great deal to complain about, except the food could be a little hotter. The Explorer 2 however is another thing altogether. The food in the Marketplace on floor 11, even when put out fresh in front of you, is luke warm at best. By the time you are at your table it's getting ...
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Sail Date: October 2019


Lovely ship, great cruise

Review for a Europe - Eastern Mediterranean Cruise on Marella Explorer 2

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dronnygirl
10+ Cruises • Age 60s

As soon as we stepped on the ship we really liked it. Everywhere is light, bright and airy. Our cabin was 1130 right at the back and was very quiet. The cabin had more storage than we have ever had before and the bathroom was clean and bright with a good shower, always plenty of hot water. The bed was very firm which were great for us and the balcony was a good size. We mostly ate in ...
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Sail Date: September 2019


Friendly clean wonderful

Review for a Europe - Western Mediterranean Cruise on Marella Explorer 2

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Golden50
2-5 Cruises • Age 70s

Our 50th anniversary. Arrival was a walk from airport in Naples but staff all the way to bus, and happy to help. We had a junior suite and it was roomy, clean and very comfortable. We had ordered the celebration package and at £99 found it excellent value for money. Wherever we were on the ship the staff could not have been more friendly and helpful. The captain (Richard) and his staff were seen ...
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Sail Date: September 2019


Cruise itself pretty good but TUI support non-existent when things go wrong

Review for a Europe - Western Mediterranean Cruise on Marella Explorer 2

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BrianJC
First Time Cruiser • Age 50s

This was our first ever cruise, going to Spain, South of France, Italy and Croatia. Overall we enjoyed the cruise. Embarkation was straightforward and the ship seemed clean and well-equipped. The major plus point was the staff in the bars and restaurants who were very, very good as were the cabin crew.However, a major damper was put on the cruise early on when I had my wallet with my credit cards ...
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Sail Date: August 2019


Great Cruise

Review for a Europe - Western Mediterranean Cruise on Marella Explorer 2

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lynneh
10+ Cruises • Age 60s

We had a great cruise on Marella Explorer 2. Our cabin was on deck 4 and was in a good position mid ships to get to the MDR, Market place for breakfast and the gangway on Deck 3. The only issue I had was the sound of cutlery or glasses being rattled around late at night from deck 5, MDR. Cabin was spacious with plenty of wardrobe space and drawers. Only one socket though so we had to take ...
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Sail Date: August 2019


Disappointed

Review for a Europe - Western Mediterranean Cruise on Marella Explorer 2

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Shortcake68
2-5 Cruises • Age 50s

Very disappointed with Explorer 2 as was not as good as Explorer 1. Didnt look or feel like been refurbished. Cabin bathroom grotty, particularly shower smelled and grubby. Bar staff unfriendly and rude, never smiled, communication poor. Dirty mop left in pool shower all day, pools small and dirty, all 4 jacuzzis didnt work all week, beds crammed in, very noisy all day like Butlins on Board, ...
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Sail Date: August 2019


Disappointed, poor communication

Review for a Europe - Western Mediterranean Cruise on Marella Explorer 2

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Harrisdolly
2-5 Cruises • Age 50s

To start with the ship is not new. It has had a refit before joining the Marella cruise line. Tired, old, battered, broken but areas are clean, staff try really hard to make things look good. Cabins are again tired, it’s difficult to see were the refit took place, our balcony cabin had wood holding the glass balcony together, broken air conditioning, which either blasted cold freezing air ...
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Sail Date: July 2019


Adriatic Cruise on old ship spoilt by replacing Sicily with an extra day at sea

Review for a Europe - Western Mediterranean Cruise on Marella Explorer 2

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gskpk
6-10 Cruises • Age 60s

Old ship showing its age in places where it has been refurbished many times. Some fittings very tired. Cabin ok and nice balcony, although unable to control the air con so the cabin could get cold at times Decent food and entertainment for the price paid. Some customers could get very noisy after a long day utilising the 'all inclusive' drinks and there were a couple of scuffles between ...
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Sail Date: July 2019


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