Naples to Europe Cruise Reviews

Me and my husband have been on American cruise lines before (Carnival and Royal Carribean) and even thiugh we had our doubts about the MSC we decided to give it a try. Well the try was DISSAPOINTING! I will not ever take an MSC cruise again and giving the choice on the market would suggest the same for others. All the problems and poor service will mostly be noticed by big families and/ or ...

To start with the ship is not new. It has had a refit before joining the Marella cruise line. Tired, old, battered, broken but areas are clean, staff try really hard to make things look good. Cabins are again tired, it’s difficult to see were the refit took place, our balcony cabin had wood holding the glass balcony together, broken air conditioning, which either blasted cold freezing air ...

My husband and I chose Bellissima for two reasons; a fantastic itinerary and the fact that the ship was brand new. As expected, the ports did not disappoint, however, the cruise experience left a lot to be desired. Truth is, we never really felt that we were guests on this cruise, but rather passengers, on a new and beautiful ferry. With passengers embarking and disembarking daily, calls for ...

Where to start? Embarkation and disembarkation were fairly smooth. No wow factor when boarding. Our cabin was fairly comfortable, but there was a lack of storage. Zoe, which was touted as the new best personal assistant was a waste of time. Didn't work once. We wasted far more time than necessary trying, unsuccessfuly, to get the system to change to English. Bed was comfortable. Food was average ...

Firstly I wished I found this website before i booked!!!! Wow we have been on many a Royal Caribbean cruises in the past, but we booked this after watching a very luxurious video on MSC website. We thought that this was going to be opelent, luxurious, classy and extravagant cruise seeing as that's what the video to us. Having paid alot more then we usually would, treating ourself to a ...

The year before our family went on MSC Armonia for our first cruise. The ship was full but it didn't feel crowded and the food wasn't fantastic but we enjoyed it, esp the pizzas. The entertainment was good. Overall we enjoyed it. So when we heard about MSC's new and biggest ship we thought it would be very special and much better than the one we went on so we booked it. We waited for hours to ...

The only good thing about this experience was the ship, it is new. that is it. The entertainment is a joke, the food is horrible, they nickel and dime you, you have to even pay for water. They recently changed it for American market to which water is free. Watch out for $10 a day per person for service charge. They do not tell you unless you asked for the bill. Are you kidding me? Stay away from ...

This ship had the rudest staff no good morning and the rudes customers ever I have been on several ships and this was the worst .No hand sanitiser as you enter dinning room .Room wasn't clean even when they were supposed to have cleaned it big clumps of somones hair on floor food left outside our cabin not mine .dirty carpets all down the corridor this ship is only two months old God help it after ...

First of all the good news, it s a beautiful ship! Cabins are very nice and quiet. Other positive point is the entertainment team, it s a big team and most of them are really nice, except for the italians...unfortunately, like all the italians on board, they lost their friendly attitude somewhere and they give you the feeling they are far better than the rest of the world. All the ...

Just returned from a Mediterranean cruise with MSC. The embarkation process in Naples was an absolute shambles with no one really knowing or caring what goes on. The staff when approached just shrugged their shoulders and hoped you go away. Their idea of a waiting lounge before boarding is a farce. You arrive in a sterile area with hard upright (café style) chairs which is not conducive to a ...