Costa Serena Cruise Reviews for Romantic to Europe - Western Mediterranean from Naples

I have just returned yesterday 18th November 2013 from a very disappointing seven night cruise on the Costa Serena. We were picked up from our hotel at 1100 and taken to Civitavecchia to board the ship. When we got there we were herded into a large shed and found out ship couldn't dock and had gone to Naples. No Costa staff told us anything, a woman got on our bus spoke only in Italian which ...