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3 Helpful Votes
Sail Date: October 2018
Silversea positions and prices itself at the top end of the market. We expected it to be good all of the time rather than most of the time. Our cabin butler was outstanding which was certainly a big plus. Restaurants usually but not ... Read More
Silversea positions and prices itself at the top end of the market. We expected it to be good all of the time rather than most of the time. Our cabin butler was outstanding which was certainly a big plus. Restaurants usually but not always good and a couple of times particularly slow for no obvious reason. Sometimes thought the staff would have like to have been elsewhere! One expensive shore excursion was seriously misrepresented and when people raised this when back on board the reaction could only be described as dismissive. This told us something about the real culture of the company. One chap we spoke with was arranging personal guides via the Find my Guide website, was very happy with the results and said it was only costing him 20% of what Silversea would have charged. Passengers told us there are better lines at this end of the market. Read Less
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