1 Helpful Vote
Sail Date: September 2018
We chose this cruise because of the destinations on the itinerary & because some tours were included. We had travelled on Viking before...a river cruise. Some of the shore excursions were terrible...long bus rides...no time to see ... Read More
We chose this cruise because of the destinations on the itinerary & because some tours were included. We had travelled on Viking before...a river cruise. Some of the shore excursions were terrible...long bus rides...no time to see half of the sites. & some bad tour guides. Exception Bangkok which had a great company handling the tours. The embarkation in Mumbai was the worst we have experienced anywhere. No one seemed to know anything. When we arrived at the Airport after being delayed and arriving late, the people who were there to meet us had no idea who we were even though we had phoned Viking to tell them that KLM screwed up our flights so badly that we missed the 2 day pre excursion we had booked.& would be delayed. We sat in the airport while 5 guys tried to get us a taxi.The taxi driver took us the long way to the hotel as we would not pay the tolls on the freeway.all this in the middle of the night. The Viking personnel were overwhelmed at the hotel. We finally got on a bus to the ship only to be told that it had to have luggage removed from the previous group. We loaded on a busy street with cars and motor bikes whizzing past. Three days at sea..not enough interesting activities to relieve the boredom. No complaints at all about the quality of the service, the food, the crew or the ship itself or the food we had while off the ship on excursions. If you are going to offer city tours, you need the time to actually see sites, & take some photos from a place other than through bus windows. Read Less
3 Helpful Votes
Sail Date: September 2018
We liked the itinerary. It hit several places on our bucket list, such as Petra and the pyramids. We really enjoyed the lectures that prepared us for every stop. The staff was amazing. We adored our steward who was very attentive. And ... Read More
We liked the itinerary. It hit several places on our bucket list, such as Petra and the pyramids. We really enjoyed the lectures that prepared us for every stop. The staff was amazing. We adored our steward who was very attentive. And we felt very safe, even when we were sailing by Somalia. The ship is lovely and very well designed. The interior decorating is very Scandinavian and comfortable. There were lots of places to relax. Even though there were nearly 900 people on the ship, we never felt it was crowded. The food choices were excellent, and we probably ate more than we should have! We really enjoyed having a variety of food venues and the option to eat both inside and outside. We liked the experience so much that we signed up on board for another cruise on the ORION in Nov. 2019 -this time to Southeast Asia. Read Less
2 Helpful Votes
Sail Date: September 2018
After five wonderful Viking River cruises we decided to try Viking Ocean Cruises on their newest ship, The Orion and were were so glad that we did. The Orion is a state of the art mid-sized ship that can comfortably accommodate 930 ... Read More
After five wonderful Viking River cruises we decided to try Viking Ocean Cruises on their newest ship, The Orion and were were so glad that we did. The Orion is a state of the art mid-sized ship that can comfortably accommodate 930 passengers without feeling the least bit crowded . I had no problem getting a lounge at the pool or a seat at the bar. The SPA was amazing with experienced staff and modern and unique facilities. The dining experience was wonderful with four restaurants to choose from. The world cafe was our favorite because of the incredibly diverse menu and the kitchen would also prepare just about anything that we asked for on a moments notice. The two fine dining restaurants were both spectacular and the service was outstanding. The Viking Included Tours were good but we opted for many of the more extensive paid tours to visit special sites that were high on our wish list. The most outstanding thing about Viking is the crew and the service. They went above and beyond to make sure that our every needed was fulfilled. They were very approachable and easy to talk to and always followed up to keep us informed when we needed to make itinerary changes etc, This experience was so wonderful that we have booked another cruise on the Orion this year that starts on November 30th in Bali and cruises to Lombock, Komodo and the the entire Australian coast from Darwin to Sydney. We can hardly wait to get back on the Orion for another three weeks of pure Bliss! Read Less
Sail Date: September 2018
We chose to take the pre-embarkation tour in Northern India - Delhi, Jaipur and Agra - which was sensational. Highly recommended. On embarkation day, we flew to Mumbai and had to conform with the Indian government's rule that all ... Read More
We chose to take the pre-embarkation tour in Northern India - Delhi, Jaipur and Agra - which was sensational. Highly recommended. On embarkation day, we flew to Mumbai and had to conform with the Indian government's rule that all passengers must check in through a hotel before they could get on the ship. Viking was not pleased, and the passengers were not pleased, but everyone made the best of it. Like all ocean ships in the Viking fleet, the Orion is beautiful and is one of two equipped with a planetarium. Our cabin - 6th deck, mid ship, port side was lovely, comfortable and convenient. Our steward and his aide were excellent and treated us royally. We did a mix of included and optional shore excursions - which we always do, and the experiences in India, Sri Lanka, Malaysia, Singapore and Thailand were eye-opening and fascinating. Whether dining in the sit-down restaurant, the World Café, or the specialty restaurants, you will encounter excellent food and service, and a mix of traditional and local cuisines. We attended many excellent lectures and port talks. We would rather read in our rooms than seek out the nightly entertainment, but there is plenty - stage, screen, tastings (well, okay, we did some), dancing, lounge piano. We have sailed many times - river and ocean - with Viking and keep coming back. The quality in everything Viking does is unmatched and at a very reasonable price. We like the smaller mid-sized ships, the itineraries, the service, the food, the learning, and the most interesting people we meet. You can't go wrong with Viking. Read Less
1 Helpful Vote
Sail Date: September 2018
We chose this cruise due to the itinerary. Unfortunately, this cruise lasted only 4 days for us. My wife and I left the cruise in Sri Lanka on day 4 since she had to go to the hospital due to a serious infection to her left leg from a ... Read More
We chose this cruise due to the itinerary. Unfortunately, this cruise lasted only 4 days for us. My wife and I left the cruise in Sri Lanka on day 4 since she had to go to the hospital due to a serious infection to her left leg from a laceration that happened in Delhi. The Viking ship and facilities were outstanding. The medical staff tried to due all they could to stem the infection - it ended up being beyond their capabilities with the antibiotics they had available. The Director of Cruise Services was a terrible failure - no compassion or customer service focus. Cabin was spacious and balcony was nice. Unfortunately we spent most of our time in the cabin for 4 days since my wife had to have her leg elevated and could not walk. We used room service for most of our meals. The menu was good and the food was delivered timely and arrived hot. I'd choose this again for the great itinerary. Read Less
5 Helpful Votes
Sail Date: September 2018
I choose this cruise because I had not been to the port of calls before. The ship, accommodations, and services were outstanding. So, the time onboard was rewarded with good food, accommodations, and activities. However, more time on ... Read More
I choose this cruise because I had not been to the port of calls before. The ship, accommodations, and services were outstanding. So, the time onboard was rewarded with good food, accommodations, and activities. However, more time on shore would have improved the experience in the countries. Many docks were too far from the city. This created a waste of valuable time to be bussed to the sites. For instance, docking at the port nearer to Bangkok would improve the experience. This cruise experienced many delayed docking. This backed up the departure for tours. This was not caused because the ship was not at the port as the given time, but more about the time required to have the ship cleared to dock and debark passengers. The local tour guides did a very good job. The tours were well planned and organized. Most all the buses were in good condition and were very comfortable. There were isolated issues with the buses, but I believe this was due to limited buses at the port of call. This was a small inconvenience to be able to visit the location. Read Less
10 Helpful Votes
Sail Date: September 2018
We did not cruise for 32 years after some not very good experiences. Realizing the industry had changed I would look at reviews here and say to myself I am not like these people. I read a review by a man who thought his service was bad on ... Read More
We did not cruise for 32 years after some not very good experiences. Realizing the industry had changed I would look at reviews here and say to myself I am not like these people. I read a review by a man who thought his service was bad on a two week cruise because on the second day he got some breakfast on his robe and the cabin people never changed his robe. I saw numerous reviews by people who parsed the smallest thing instead of giving me the big picture. So I concluded it was not my style. Along cam Viking Ocean and the fabulous itinerary of the Orion from Mumbai to Bankok. Reviews of Viking could not be higher. We just returned and we could not be more impressed by Viking and its crew at every level. We avoided the few passengers who wanted to compare and contrast the cruise with others. Who cares? These are like the people who think I am interested in their last doctor's appointment. I am not. Sorry. What we loved were the lectures by former Ambassadors and the round-table discussions. The best moment for me was they had all veterans gather to tell their story. each was different yet the same. We all gained much for our entire lives from our military service. We did not come home to parades, but the anti-war movement in full voice. We felt like we had let the country down. After years and out gathering it is clear we were not the lacking the military mission of the Vietnam war was fatally flawed. Thanks Viking for providing that special bonding (even a Brit was in our group). The passengers were predominantly Brits and we all got along well. The ports were great. We traveled on to Hong Kong on our own and we experienced unfriendliness from many people based on, we assume, the trade war and policies that are newly in place. They see their immense growth as threatened. And maybe it is and should be. Look at downtown Toledo and Kuala Lumpur and you will get the problem. Viking is #1 for good reason. No company can meet the needs of a cruise better than they can for people who prefer no casino, kids, or glitzy shows, but lectures and fine art, books and music. Read Less
2 Helpful Votes
Sail Date: September 2018
My wife and I were trying to get from Europe to Japan mid-October to meet our son for a two week vacation with the least amount of jet lag. This seemed to fit the bill. We could catch the ship in Mumbai, disembark in Hong Kong, spend a ... Read More
My wife and I were trying to get from Europe to Japan mid-October to meet our son for a two week vacation with the least amount of jet lag. This seemed to fit the bill. We could catch the ship in Mumbai, disembark in Hong Kong, spend a week in China before catching a short flight to Tokyo. The ship is beautiful, comfortable cabin, good food, great on board library for readers who like history, memoirs, exploration etc., which I like, not so great for thrillers, romance novels etc. Got to know all the fellow smokers well. Passengers are mostly affluent, retired Americans (I'd guess 80%), the others mostly anglophone from the UK, Australia, NZ. Ports of call and tours were a mixed bag, many at container ports with miles of docklands a long way from anything you'd want to visit, though seeing the container ports themselves was eye-opening, often with beautiful sunsets through the gantries. No way in most places to walk off the ship and explore on your own. Our own favorites were an overnight trip to Kandy (Sri Lanka), Georgetown, Penang, and Viet Nam (Saigon, Da Nang and Hoi An and Halong Bay). The best ports for getting off the ship and exploring on your own are Georgetown, Halong Bay, Singapore and Hong Kong. The port for Bangkok was especially inconvenient, a 2-1/2 hr drive each way in slow traffic. We went in once, spent the second day in port on the ship. In ports like Bangkok and Saigon, where the ship is docked overnight, our advice would be to book a hotel in town and explore on your own. Our main criticism of the ship-organized tours, which we took in every port, is they left no time for wandering around on your own. In Sihanoukville, where we took a tuk-tuk tour we took things into our own hands and told the driver where we wanted to go (a liquor and cigarette store), after which we lost the rest of the tour group, to our relief. Same with Hoi An, where a large majority of those on the bus rebelled against some cultural stop that hadn't been flagged on the itinerary and asked to be dropped off in town to wander on our own. These turned out the best of the tours. A lot of passengers complained about Sihanoukville, which is dirty and poor, with little culturally of interest to see, but we found it interesting, the obviously poor public services, the life story of our tour guide, sent to a child labor camp at 6 where many of the children died of starvation, the signs of Chinese investment (billboards promising great new developments, some built, some half-built and abandoned, some just billboards of fabulous things to come). I hope Viking won't drop it from future cruises based on the comments of others. Our guide was grateful for us coming, and I hope others will come in the future. The ship is beautiful, but not without flaws: it should have teak decks (the rubberized, fake teak decks are deplorable), for cruises in the tropics, there's inadequate shade for the sun deck loungers and after-deck dining, the promenade deck, which is wholly given over to walker, would be much improved if it had deck chairs. The library should have a section of guidebooks to the countries being visited. An ATM onboard dispensing US Dollars, even if not local currency, would also be helpful. Read Less
3 Helpful Votes
Sail Date: September 2018
Signed up for the great itinerary. I did thorough research of each port prior to embarkation. The excursions were poorly organized. Far to many people on each excursion. Much lost time at each port. Limited information onboard about ... Read More
Signed up for the great itinerary. I did thorough research of each port prior to embarkation. The excursions were poorly organized. Far to many people on each excursion. Much lost time at each port. Limited information onboard about excursions. Excursion director was hard to understand. Prior to this trip, I have now been on 4 ocean cruises and 3 river cruises. The Cruise director of this ship was the worst of the seven. Was silly and tried to be funny. Embarkation and disembarkation was well organized. Room were exceptional as well as the service of steward. Beautiful ship with lots of options for onboard experiences. Food was very good but not exceptional. Service in dining room was exceptional. Wine stewards were knowledgeable, pleasant and helpful. If you are booking a trip to eat and drink, this is it. If you are booking a trip to see the ports visited, this is not for you. Read Less
Viking Orion Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 4.0
Public Rooms 5.0 4.8
Fitness Recreation 5.0 4.4
Family N/A 4.4
Shore Excursion 4.0 3.8
Enrichment 5.0 4.2
Service 4.5 4.5
Value For Money 5.0 4.0

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