MSC Europe - Western Mediterranean Cruise Reviews

Where to start... From Day 1, we arrived after flying across the Atlantic only to discover that "One of our engines is broken, so we have canceled the stop in France. Not to worry, we are still seaworthy..." Options for remedy were: 1. Take a credit of $100 person / 2. Rebook at a later date. / 3. Get a full refund. (MAN DO WE WISH WE HAD PICKED THAT OPTION!!!!) We later discovered that ...

I am very patient. I am always giving the benefit of the doubt. I have never written a scathing review before. But I am out of patience, there is no doubt that any benefit should be granted to MSC, and I am now writing my first ever scathing review (after 63 years.) 

 Things got so bad, I had to finally keep a list. I didn’t even put many of the tiny things on the list. And yes, some of the ...

My husband and I chose this cruise because of the Ports of call. We really wanted to sail through the Italian and French Riviera to see Nice, Portofino, Cinque Terre. We had never sailed MSC before and wanted to try it. The ship is beautiful! The staff were wonderful! Entertainment was some of the best we have seen on a ship! Combined, my husband and I have been on over 20 cruise ships. ...

We boarded Seaview at Genoa for the 7 day Med cruise, visiting Naples, Sicily, Malta, Barcelona and Marseilles. Having previously cruised with MSC back in 2019 on Magnifica, we were keen to try them again as we had a very good experience back then, plus MSC were offering a hefty discount for NHS staff, and when I called to book, they also upgraded our drinks package. Embarkation in Genoa was ...

We obviously enjoy cruising and expect high standards, this was the worst we've encountered. Positives: 1. Mostly great service apart from arrogant, poorly communicating Guest Services. 2. Really good premium beverage drinks. 3. Excellent Fusion speciality restaurant. Negatives: 1. Main dining room and buffet food was, overall, terrible. Bland, tasteless, poorly presented, ...

Cruise review MSC Grandiosa April 19, 2022 About me: Hello all, thank you for taking the time to read my extensive review of the MSC Grandiosa. For better context, it’s always helpful to understand the client that is writing the review of a cruise company. I have long taken advantage of Cruise Critic and the resources on here to plan as perfect of vacation as possible! That being said, ...

This cruise was originally booked for April 2021 but had to be moved to September and then April 2022 due to covid. MSC were very strict on covid regulations which was reassuring. Embarkation was a bit hectic, there was no one to tell us where the Yacht Club area for boarding was. Eventually we got to our cabin which was not the one I booked. The best part of the yacht club is the dining ...

Family with 2 kids (10+12), Fantastica cabin category. The ship had only 50% utilization, but the buffet-restaurants were absolut full! Too many people, bad service, food was below average. Dinner was nice, food was ok, on the service-managment they could also work more! We expected much more than this for the price… Embarkation was well done organized: from arriving to arriving ...

The cruise was absolutely excellent in every way. The ship is beautiful and the staff is wonderful. However the testing requirement pre-boarding was a total mess. First of all MSC hadn’t made it clear that it was necessary to bring a negative Covid test (not older than 48 hours) to the check-in desk. So on arrival to the port we were sent to a nearby pharmacy to get our test certificate. ...

We will start by saying that we have been cruising for 25 years therefore we know what to expect. We joined the boat in Barcelona and arrived at the port at our scheduled time of 3pm. MSC said for us to arrive on time so as to avoid long awaits. We do not know what MSC understands to be a long wait but it took us three hours to get aboard. During this time we stood in countless queues ...