We chose this cruise due to the itinerary and price. We booked an inside guarantee and got upgraded to a deluxe balcony. The location was perfect. Very quiet and close to everything. The room was spacious, the balcony was awesome our our room steward was great. Only complaint: we could not get our ice bucket refilled since the machine the steward had access to was broken. This has never been ...
This was our first trans Atlantic cruise and our longest (30days Greece to Argentina)
I have Cpap machine and it requires distilled water. Prior to sailing I requested distilled water but that request was not fulfilled. Once on board, I made another request. The medical staff provide 1 liter of distilled water, which may last 5-7 days
Before crossing the Atlantic (6 nights at sea) I ...
We (family of 3 adults) just disembarked from our MSC Fantasia cruise (a mediterranean cruise); it was our first time with this company.
For more than 20 years, we have done several cruises throughout South and North America, as well as Mediterranean cruises. We have used different companies and ships, but none of them were so consistent in bringing 100% negative elements to the cruises’ ...
I can only say if I could I would vote a minus. The food is appalling if you want to lose weight then book with msc even top staff asked us to write a bad review about the food the staff can’t wait to Get ashore for something to eat. No kettle in the room. Dress sense is out of the window. I met a man who had done 31 cruises and this was worst. The only saving grace was the amazing staff they are ...
Booked this cruise just a few days before the sailing as a spontaneous way of returning to the states rather than flying. We’d sailed with MSC many times but not since 2016. I don’t know where you could find such horrible poor quality food. I spotted the executive chef onboard and asked why he allows such embarrassingly bad food and his response was a little shocking. He said,”when we get to ...
Sailed from Barcelona, fixed rate taxi fare of 39 euros from El Pratt for the four of us and cases (same for return trip). Approximately 5 minute wait for check in which went smoothly then it was onto the ship. As one of my sons has a Gluten intolerance our first mission was to check the assigned restaurant (19:00 sitting deck 6) had the info we sent through. We were told that our breakfasts ...
Seashore is very dirty, full of soot/ tar. We have videos and we like that people can see this. MSC is pretending that the Seashore is a very clean ship, it’s not and we can prove that. We are not the only ones with complains!
We still do get money from MSC, we have still got money on the account, but MSC is not paying automatically paying back our own money. It’s for 9 weeks ago we did ask our ...
We embarked on 27th October 23 in Marseille. On arriving at 11am at port we were surprised to find the ship wasn't there, our booking only showed sailing at 6pm so a little surprised, however it arrived at 12pm and we checked in Yacht Club desk shortly after and were on board at 1.30pm in time for lunch. Only as we decided not to wait for a butler incase we missed out. This was our 5th Yacht Club ...
Entertainment was great with the shows where a stand out, but in general the entertainment team did a great job working hard all day . service was good the staff in the restaurant they done a great job . The food was a disgrace on this ship. corporate cost cutting to the max.low quality.tasteless.cold.i think they left the chef in port. this was a very bad image of italian food.the owners need a ...
We chose this cruise because of the price; the adage you get what you pay for was very true. I have been on over 50 cruises on 8 different cruise lines and found that this cruise was the bottom of the barrel.I may be jaded but the entertainment, dining experience, attitude of the suits(upper command),and all around demeanor of the crew was terrible. On a very positive note the cabin steward as ...