MSC Western Caribbean Cruise Reviews

My wife and I have taken 70 cruises, mostly on Celebrity and RCCL. This was our first and will be our last on any MSC ship. First the good things. A Cappachino machine in the buffet area (Marketplace) for Lattes or Espresso. Decent cabin, clean. Now the bad things: The elevator system requires you to enter on an iPad at the elevator the floor you need. Then one and only 1 elevator out ...

4days /3 night cruise out of Port Canaveral. First off, elevators are awful. You have to wait thru 4-5 totally full elevators to POSSIBLY get an elevator. And they can take up to 10 minutes EACH to come along. They expect this disabled senior citizen to travel up AND down 10 flights of stairs just to get to and from a laughable lifeboat drill. Nobody has a clue what to do in case of an ...

We cruised the MSC Seashore to the Bahamas from Port Canaveral on February 1st through February 4th 2024. When we first booked, our booking included the drinks and the Wi-Fi package. Our first email from MSC confirmed that. However, we got another email that had the package removed even though we did not remove it. We wrote numerous emails to MSC. We spoke to various agents. This was never ...

This was my first cruise ever, and an exciting opportunity to celebrate my 25th wedding anniversary. I have been a long time listener and donor of KLove, and was thrilled to be on an all Christian cruise. Unfortunately, some of our experiences were beyond words, and we couldn't get off the ship fast enough. The MSC Web Check-in process was never fully accessible, so many phone calls had to be ...

This was our 3rd cruise with MSC - we traveled on the Klove cruise in 2015, 2017, and this past January. This will be our last time with MSC - this past trip my husband and I traveled with my sister and her husband Here are my notes… Positive Boarding was much simpler Tarzon was very helpful at the customer service desk Negative Upon check in - sister & hubby were told ...

My mother and I booked this cruise for my handicapped sister to enjoy. It was the K-Love cruise and I will say that the K-love staff and performers were the only positive experience. Everything else was absolutely awful. The staff was rude, aggressive, entirely unhelpful, and acted as though asking for a water was an inconvenience. The only place with free water was the ...

Honestly the Butler service and the Yacht Club Restaurant Staff were outstanding, but the Food fell short during all events and to say Hot Dogs and Burgers were the best of the rest. The entertainment also fell short in the Seaside lounge as well as the Theater those shows were so below any show I have ever seen, the entertainment on the ship was at the Sports Bar. Also we had issues with our ...

Terrible. First cruise on MSC (have used Royal in the past) This will be my last cruise on MSC. not enough chairs by any of the polls for all guest. Buffet is always extremely crowded. People are rude, pushy, and cut in line. Food is bland and usually the same with a variations. Thankful they had a salad station. Pizza was good. Dinners were not good. Even the gala night the filet was over ...

This cruise was a last-minute booking for us. We literally booked it a week and a half before the cruise. As such, our cabin choices were limited but we chose a SL1 Aurea Premium suite on the aft of the ship. More on this later. Embarkation was typical. Since we had booked so late, we received a 3:00 boarding time, which was cutting it too close for me since they close the check in at 4. ...

Our cruise was a 7 day going to Nassau, Ocean Cay, Costa Maya, Mexico and Cozumel, Mexico. Upon leaving Ocean Cay for Costa Maya we were informed that stop would not be happening. The excuse was rough seas and high winds, but in fact there were no storms or high winds in the area. Beside that the food in the main restaurant was poor and not very plentiful. The waiters could not even pour a cup of ...