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MSC Transatlantic Cruise Reviews

MSC
Ship
Transatlantic
Departure Port

Traveler rating

Excellent

51

Very Good

50

Average

42

Poor

47

Terrible

34

Cruise type

34 MSC Transatlantic Cruise Reviews


dfwzetec avatar

dfwzetec

1 Review Written

4 Helpful Votes

Cruise nightmare

|

This was not my first cruise with MSC,in fact it was about my 7th or 8th mostly transatlantic from Santos, Brazil to Europe apart from one to the Caribbean. Prior to this I had done a mini cruises with Fred ...
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Sail Date March 2020


jcnz avatar

jcnz

1 Review Written

4 Helpful Votes

My Fiancé got assaulted at knifepoint while on shore and MSC didn't care.

Told 4 crew about the ordeal including reception who told us "Management has been informed". But nobody ever came to see us or even check if we were ok. Sent an email to customer service department highlighting that ...
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Sail Date November 2019


alexvandijk avatar

alexvandijk

1 Review Written

6 Helpful Votes

First and last cruise with MSC.

Subject: Our experience on board the MSC Fantasia cruise ship.   Embarkation in Genoa (Italy) on November 2, 2019, disembarkation November 20   2019 in Santos (Brazil). On November 2, 2019 we flew with ...
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Sail Date November 2019


MikeyNKentucky avatar

MikeyNKentucky

1 Review Written

1 Helpful Vote

First & Last Cruise with MSC; Worst Cruise Ever

This was our first cruise on MSC. My wife and I are both retired and experienced cruisers (32 and counting), mostly with NCL and Celebrity, also Holland America years ago. I will try to be brief, but could write ...
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Sail Date October 2018


newhampshiregirl avatar

newhampshiregirl

1 Review Written

3 Helpful Votes

Inedible Food in the dining room, lack of organization and communication onboard

Sailing from Genoa on a transatlantic that arrived today into Port Miami. Crew is very hardworking and trying to work with what they have. Biggest issue with this ship is that there is a total lack of leadership ...
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Sail Date October 2018


Henyschipper avatar

Henyschipper

2 Reviews Written

3 Helpful Votes

Never again; I do not recommend.

My second transatlantic cruise. I had a great experience last year on another company. This year friends invited me to go back on a transatlantic and experience MSC Divina. Could not been worse. To start with there ...
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1 photo

Sail Date March 2018


Prodigaltravelers avatar

Prodigaltravelers

1 Review Written

4 Helpful Votes

The peasants were revolted

There are growing pains -and then there is bone-deep hell. This was our first MSC cruise and probably our last. In all of our cruising, we have never seen a cruise ship filled with so many pi**ed off customers. I'll ...
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Sail Date December 2017


RobinBH avatar

RobinBH

1 Review Written

1 Helpful Vote

Beautiful ship overshadowed by very poor food, poor service, miss selling

The worst food ever offered on any Holliday we have been on, very slow service more often forgotten. Staff to client ratio not as advertised. They use every oportunity to throw hidden charges at you. 3.95 plus ...
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Sail Date December 2017


ian.lee avatar

ian.lee

2 Reviews Written

4 Helpful Votes

Maiden voyage Trieste to Miami

We chose this cruise because of the timing and the chance to travel on a new ship. We had booked 15 months prior and booked a Grand Suite for two couples to travel together. Initially given 13001 which was sold ...
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Sail Date December 2017


Bonner avatar

Bonner

1 Review Written

3 Helpful Votes

Very disappointing.

The breakfast, lunch and dinners were the same each day at both of the buffets. The lunch buffet was the same as the dinner buffet. I couldn't wait to get off the boat in the different ports so I could enjoy some ...
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Sail Date December 2017


ralphdel avatar

ralphdel

1 Review Written

19 Helpful Votes

CRUISE TO HELL

We booked in August 2016 for a December 2017 sailing because, its a new ship, Italian food and crew (I'm Italian). Good ports of call. Sanitary conditions were deplorable, it was not mandatory to sanitize hands ...
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Sail Date December 2017


ellenbarasch avatar

ellenbarasch

1 Review Written

22 Helpful Votes

Worst cruise ever

It was a maiden voyage. However, everything was terrible. They don’t care about Americans. TV for 21 days every language but English. Closet door fell off twice. Evevators always not working. Shows were repeats ...
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Sail Date November 2017


MSCcritic avatar

MSCcritic

1 Review Written

23 Helpful Votes

Good, bad and ugly.

Chose this cruise on advice of friends as a maiden voyage and a trip of a lifetime. Tours were excellent. Ship, not so much. Austria and Italy were amazing and beautiful. Took lots of pictures of Vienna-Austria, ...
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Sail Date December 2017


linkit25 avatar

linkit25

1 Review Written

4 Helpful Votes

A great disappointment

The food in both the buffet and the dining rooms was marginal. The entertainment especially the guest entertainers were terrible with the exception of Guillermo Guido. The disembarkation in Buenos Aires was a ...
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Sail Date November 2017


Mathieu avatar

Mathieu

2 Reviews Written

7 Helpful Votes

My worst experience

I made this cruise with MSC and never had such a bad experience. I reported my complaints at MSC and the even refused a compensation!!!!!! The transfer was a mess, the embarkation was very bad. I booked an ...
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Sail Date March 2017


lashmac avatar

lashmac

3 Reviews Written

11 Helpful Votes

WORST CRUISE EXPERIENCE OF THE 25 WE HAVE TAKEN

First dinner night was stunned to find that you had to pay for water and tea or coffee. It is impossible to get a place around the pools. People were getting up at 04:30 to put their stuff on chairs. Continuous ...
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Sail Date March 2017


dianecalcha avatar

dianecalcha

3 Reviews Written

5 Helpful Votes

Injury on MSC and they made me pay for the bill,

Out of 21 days on the cruise I had to stay in my room for 18 days because of an injury, After 10 letters, different calls to main office, they were willing to give me a discount of 20% on a next cruise. They said ...
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Sail Date November 2016


al18jo29 avatar

al18jo29

1 Review Written

2 Helpful Votes

Poor Food

The cabin,waiters and bar staff are excellent...............they do their utmost to make you happy.However after experiencing the food in both the formal and buffet restaurants with unappealing food and complaining ...
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Sail Date November 2016


dianecalcha avatar

dianecalcha

3 Reviews Written

5 Helpful Votes

Injury on MSC and they made me pay for the bill,

MSC Divina is a beauty queen by itself, but GUEST SERVICE, does not seem to be in their vocabulary, so if this part is important for you, before you book on MSC look at what you might get on other cruise lines. I ...
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Sail Date October 2015


carol smith avatar

carol smith

1 Review Written

2 Helpful Votes

MSC - Not for me again.

The MSC Diving is an absolutely beautiful ship and all of the ports of call were wonderful - if only things on the ship were as good. Cons: 1. The food in the buffet - deck 16. The catering is for the European ...
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Sail Date October 2015


JacquieRT avatar

JacquieRT

3 Reviews Written

21 Helpful Votes

Warning: Run from this cruise line

I was on a 17 day transatlantic and as an avid cruiser, this was by far, the worst experience of my life...the first and last on MSC. MSC, take a page from your top two competitors...you have a long way to go. ...
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Sail Date October 2015


1fathiker avatar

1fathiker

1 Review Written

1 Helpful Vote

Warning: find another cruise company!

We just returned from an 18 day transatlantic cruise on the msc divina and it was the cruise from hell!!! We are experienced cruisers and this was, by a mile, the worst company we have ever sailed with. Although we ...
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Sail Date October 2015


RonP avatar

RonP

4 Reviews Written

10 Helpful Votes

Worst Cruise Line Ever

We have done some 26 cruises and not all were great but most were but nothing could be worse than an MSC cruise. I would never ever cruise with MSC unless it was free. To start with we left Venice on a cruise to ...
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Sail Date October 2013


Terry avatar

Terry

6 Reviews Written

2 Helpful Votes

MSC - PASSENGERS OR FREIGHT

Ode to MSC If you like to travel and are thinking of a cruise Consider all your options and be careful who you choose Royal Caribbean and Princess are just fine Celebrity and Carnival and P&O ...
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Sail Date October 2010


kysen avatar

kysen

2 Reviews Written

1 Helpful Vote

THEY SIMPLY CANNOT PULL UP THEIR SOCKS

I was going to write a lengthy and detailed review, but then I found AndrewK had jumped the gun on me,in that all the details he gave about the Transatlantic cruise are factually correct.All I can do is to add to ...
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Sail Date September 2010


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