The ship itself is wonderful, well laid out, constant cleaning & maintenance daily.
Very clean & fantastic staff in bars, pool area’s & toilets.
The buffet has plenty of choices although food could be hotter at times.
My biggest gripe are the reception & excursion staff. I’m not sure how they were employed as customer service should be first & fore within any company.
Arrogant & ...
Great itinerary with very interesting ports alas the highlight ports were cancelled without being informed of this change and no interesting ports were added.
Embarkation was easy and organised
The highlight were the exceptional staff especially cabin dinner and entertainment staff so friendly and cooperative
Poor nightly shows the best was done by the crew
Good was good except not ...
Got this cruise for an excellent price a few years earlier. Ship was clean. Bar staff were friendly and chatty.
We've sailed quite a few Med cruises but the itinerary on this cruise had all new ports never been to before so that was a plus point.
Food in buffet and MDR was very good. Better than what I had expected and much better than a Costa cruise I took in April.
So why 3 ...
To be fair, my wife and i had a fine cruise. We had booked a cruise on MSC Splendida due to the route and we were not disappointed. For October the weather was excellent. It is a pity there is always a time constraint not allowing you to visited all the places you want to, however we knew the route and the timetable.
Best part of the ship is the crew. Friendly and helpful, hard working, making ...
Interesting route. Terrible experience with shore excursions staff. They were arogant and not helpful at all. My written complaint was never answered (now 4 months) even I was sending reminders. Be careful with these guys, check twice what they offer and how they care about passengers. Trip to Efes was not properly done. Some crucial points were omitted. We wasted time in carpet show instead of ...
MSC Cruises have been a familiar choice for us, residing in Europe, and our recent experience aboard the MSC Splendida was a departure from the ordinary. This voyage was particularly special as it marked the celebration of my week-long bachelor party with friends. While the cruise had its ups and downs, it was an overall memorable experience.
The staff on the MSC Splendida lived up to our ...
This cruise was a replacement for one we cancelled from Miami so we didn’t know what to expect. We had just been on a Norwegian cruise the week before so we were able to make some comparisons. Right away we noticed that the buffet food was sub par. The food items were generally not hot no matter what time we arrived there and the milk should have been kept cold. I thought it was a recipe for ...
28 days from Dubai to Hamburg visiting places I had never been was the mantra for our cruise.
We set sail on March 12th 2020, same day I believe the world Pandemic was officially announced. Should MSC have let the cruise depart Dubai? - absolutely not. MSC's only objective was to get their vessel back to one of its home ports. There was no regard given as to the well being of its passengers, ...
Boarded promptly in Dubai. Lovely ship, good sized cabin (upgraded to balcony). Hardworking staff, clean ship, entertainment crew friendly, funny and made great efforts to amuse everyone quizes,poolside dance etc. Theatre: lot opera, ballet, acrobats etc pulled out stops and had wonderful final show. Good to have cinema in theatre after shows!! Cruise director (Masimo) does interesting talks on ...
Ship 10/10
Embarkation 10/10
Main Buffet 8/10
Bars and staff 10/10
Entertainment 7/10
Yacht Club Suite 15022 (not really a suite) 7/10
YC Concierge 2/10
Butler 2/10
Top Sail lounge 9/10
L'Olivo Restaurant Food 9/10 Service 2/10
The above is an at a glance review of our trip from Abu Dhabi
If you care or have time i will give now a detailed review for my above ...