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Aurea Balcony Stateroom (B3) Cabin Reviews

Sail Date: October 2018
Cabin was nice, we had a balcony and opted for the pull out couch for our child, still left of plenty of room to move around the cabin. Bathroom is small but workable and closet is small but made that work as well. If you are looking for ... Read More
Cabin was nice, we had a balcony and opted for the pull out couch for our child, still left of plenty of room to move around the cabin. Bathroom is small but workable and closet is small but made that work as well. If you are looking for the hair dryer it is located in the middle drawer of the desk in the bedroom area, not in the bathroom. Read Less
Sail Date: September 2018
Room was not made up on time and always delayed. Children in above cabin was very loud and thumping down. Children should be kept away from couples who come to a getaway vacation!
Room was not made up on time and always delayed. Children in above cabin was very loud and thumping down. Children should be kept away from couples who come to a getaway vacation! Read Less
Sail Date: September 2018
Dusty, remote didn't work a lot, had to continue asking for soap, shampoo was horrible, took very long time for cabin to be cleaned which was inconvenient.
Dusty, remote didn't work a lot, had to continue asking for soap, shampoo was horrible, took very long time for cabin to be cleaned which was inconvenient. Read Less
Sail Date: September 2018
Best part of the cruise. Spacious cabin, although closet could be bigger. Cabin steward fantastic as always.
Best part of the cruise. Spacious cabin, although closet could be bigger. Cabin steward fantastic as always. Read Less
Sail Date: September 2018
It is one 15 floor right below the pool heard alot of chairs moving but don't bother us at all. But if you're a light sleeper pick a different floor
It is one 15 floor right below the pool heard alot of chairs moving but don't bother us at all. But if you're a light sleeper pick a different floor Read Less
Sail Date: August 2018
Our cabin, a suite, also left much to be desired. On several days during our seven day cruise there was no hot water in the shower. This problem was not limited to our stay but affected several other suites on our floor during our ... Read More
Our cabin, a suite, also left much to be desired. On several days during our seven day cruise there was no hot water in the shower. This problem was not limited to our stay but affected several other suites on our floor during our sailing. The worst part about our cabin however, was the smell that permeated the extended balcony and our cabin on several days. This first occurred when the staff washed the balcony and then again when it rained. It appears that MSC allows some cruisers to sail with their pets and we had the misfortune of receiving a cabin in which a person had sailed with their dog. While I am not against sailing with a pet if it is needed, the deferred maintenance in the cabin produced visible pet stains on the deck and on the interior door connecting the adjoining cabin. When I complained about the smell and the pet stains, the staff proceeded just to wash it again which caused the smell to return. When I told the staff that it did not go away and that they would need to sand it to remove the smell, we were visited by a staff member who tried to convince us that what we saw were not poop stains and that there were no smells. This was in spite of the fact that other workers on the ship admitted that pets do sail on the ship at times and that the stains were in fact pet stains. In the end it took MSC three days of our seven day cruise to properly clean up the deck so that we could enjoy it and MSC never apologized for the condition of our cabin. Read Less
Sail Date: August 2018
Cabin was very small, Aurea Stateroom included the mini bar but the cabin steward would not replenish what was used I would have chase him down and request what I needed and still he would just ignore our request. Compliant about noise in ... Read More
Cabin was very small, Aurea Stateroom included the mini bar but the cabin steward would not replenish what was used I would have chase him down and request what I needed and still he would just ignore our request. Compliant about noise in my room and again I was ignored.. Bathroom very tight!!! Room A/c was cool but not cold... Read Less
Sail Date: July 2018
Our room was wonderful - four people sharing for two weeks - so much storeage and space, for a cabin. The size of the bathroom and especially the shower was so spacious. Dual aspect views - rear window and side doors onto wrap around ... Read More
Our room was wonderful - four people sharing for two weeks - so much storeage and space, for a cabin. The size of the bathroom and especially the shower was so spacious. Dual aspect views - rear window and side doors onto wrap around balcony....Izla who cleaned our cabin did an efficient job each morning and evening. ..As stated we were on deck 15, the deck below 16 which accomodates the large screen, large sun deck and entertainment. Other reviews have mentioned the sound of banging and dragging of sun beds being heard in cabins situated on 15. This was the case each morning at around 7am as staff were putting the sun beds out for the day. On our second to last night I brought this to the attention of Guest services and the following morning there was silence. Read Less

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