This was only my second ever cruise, and actually a sort of repeat of my first one where I spent 3 nights on Armonia in the West Med. This review will be based on my expectation when paying £630 pp for 4 nights in a balcony cabin with the premium drinks package.
Good:
The drinks selection with the premium package is very good. I would have liked to seen some more beers on draft, but other ...
The worst cruise experience we've had. Our cabin bathroom smells like drains so we have to put our hand towels over the two drain openings to prevent the stench from polluting our whole cabin. The buffet tables are filthy and don't get wiped after each usage or even after each meal time. The hand sanitisers at the doors to the dining areas are all empty and a lot of people on the ship are sick. ...
MSC Sinfonia is one of the oldest ships in the fleet, so don't book for the things it doesn't have, such as Yacht club, speciality dining, robot bartenders, water slides, and big production shows. Book for the destination ports and value for money.
The ship was on a continuous circular Eastern Mediterranean itinerary catering predominately for the Italian market, but with many other Europeans ...
We booked the world cruise for 116 nights but are home now after the horror show put up by this cruise company. We decided to come back in 80days because,the ship kept on running out of food. No choice for vegetarians except for salad (which is good for cows not human being). Ran out of fruit juices. Cancelled 10ports. Food if ever it was available it was inedible as it was under cooked. ...
Pros are supposed to go before cons, so I will put the positives first, but please don’t miss the negatives later in this review, because although there were a few redeeming qualities, make no mistake, I would never sail with MSC again.
First positive, all the staff below the managerial level deserve to be commended for being true, if not powerless, delights. We had many wonderful interactions ...
If I could give no stars I would. I joined a world cruise with MSC and have had nothing but frustration and grievances. If you are a parent I highly suggest considering another cruise line. A child was assaulted by an adult passenger and when the parents filed a complaint after bringing him to the medical center, nothing was done but a warning. The baby pool on the cruise was under maintenance ...
My husband and I embarked on this cruise, despite a radically changed itinerary, because MSC refused our request for a refund. However, our experience was so awful that we disembarked on day 20 of 85 in Walvis Bay, Namibia, and flew home from there. Better to forfeit the unused cruise fare than to continue to subject ourselves to the cruise line’s utter disdain for passengers and 65 more days of ...
We chose this world cruise excited to visit some of our bucket list destinations. While visiting Egypt became impossible due to conflict in the region we were still thrilled we would be going to Rhodes. But not to be. More than half the cruise has been made up of sea days with substandard destinations. Food has bern appalling with regular absence of fresh fruit, salad and now no coffee available ...
We are currently on this terrible cruise
Over 500 people on board have signed a petition protesting the way MSC are treating us.
1. So many sea days
Change of itinerary increasing itinerary to an extra 20 sea days, less port times, and no compensation for these changes or refunds of tax and port fees.
As compared to other cruise companies such as Cunard, princess, costa etc who have ...
MSC said the ship was refurbished in 2023 and they must be talking about the exterior of the ship. The public stairs lot dated with the teal and chocolate motif. The cabins are either navy or bordello red. The furniture in the cabin is worn, sun bleached and dated, think 90’s. Dining options are limited. There is the main dining room offering a selection of reoccurring average to say the best ...