MSC Preziosa Cruise Reviews for Senior to the Mediterranean

4.5 / 5.0
386 reviews
Photo Credit: alex955
Photo Credit: alex955
Photo Credit: alex955
Photo Credit: alex955
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3.4
Average
203 reviews
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Featured Review
Pity the Yacht Club restaurant was 350 metres away from the YC
"So we had arranged for wheelchair assistance before boarding the ship, but we never had imagined the long and awful bumpy journey to get from the YC to the restaurant, twice a day once for lunch and again in the evening for dinner.The journey took around 15 minutes every day, which included 2 lift rides, travelling 350 metres through a variety of bares and 18 quite significant bumps in the floor, where fire protection doors had been installed...."Read More
Cha-Cha avatar

Cha-Cha

10+ Cruises

Age 60s

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1-10 of 203 MSC Preziosa Cruise Reviews for Senior to the Mediterranean


Pity the Yacht Club restaurant was 350 metres away from the YC

Review for a Mediterranean Cruise on MSC Preziosa

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Cha-Cha
10+ Cruises • Age 60s

The Yacht Club is a brilliant concept, including both boarding and disembarking which is extremely well organised and we had 5 weeks previously on the MSC Virtuosa, where we had found the YC to be a completely self contained ship within a ship, this is not the same on the Preziosa. Let me first explain that both my wife and I both suffer from walking difficulties, we are both over 85 years of ...
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Sail Date: October 2022

Traveled with disabled person


MSC should be prosecuted for 'MIS-SELLING.'

Review for a Transatlantic Cruise on MSC Preziosa

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hi ho happy
10+ Cruises • Age 70s

Firstly I and tens of thousand of others are being 'MIS-SOLD'. The customer is given the opportunity and often pays extra to choose a balcony cabin or similar, only that MSC cannot be bothered to log the details and given a random cabin, yes we are in the computer age. This is a known issue with Cruise Consolidators and happened to us on MSC Seaview in December last year and the Preziosa in April ...
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Sail Date: April 2022


17 day Translantic cruise

Review for a Transatlantic Cruise on MSC Preziosa

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Heycroft
10+ Cruises • Age 70s

Boarded MSC Prezoscia in Barcelona had lunch explored ship then went to our Aurea experience room on deck 12 beautiful large balcony room plenty of space, spacious balcony such a comfy bed. Our steward Ryan was amazing so thoughtful and great at his job. We ate at The Golden Lobster restaurant our waiters Pula and Freedom looked after us so well they were amazing, we never wanted for a thing, food ...
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Sail Date: November 2019

Cabin Type: Balcony Stateroom


Amazing holidays

Review for a Transatlantic Cruise on MSC Preziosa

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BartDT
First Time Cruiser • Age 40s

The whole experience was fab! Visited Spain, St Lucia, Barbados, Martinique, st kitts, Antigua, Guadeloupe, st Maarten. Out of the places I really recommend Maho beach experience, nelsons dockyard, beaches in Guadeloupe! Food was great in the lobster restaurant, room was cleaned/checked twice daily. Wonderful shows every night. I particularly enjoyed watching dancers. Staff were just amazing - ...
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Sail Date: November 2019

Cabin Type: Balcony Stateroom


MSC is deteriorating

Review for a Europe - Western Mediterranean Cruise on MSC Preziosa

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RedStarLine
10+ Cruises • Age 30s

Embarkation was quick and smooth. The Preziosa is a beautifull ship with a good layout. We were cruising in an Aurea suite which includes the ‘Easy’ drinking package, massage and spa access. Overall food quality is below average, in the buffet hot food is just warm. If you’re looking for Nutella or something alike they refer to the shop where you can buy(!) it. Never heard that one before. At ...
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Sail Date: November 2019

Cabin Type: Suite


Great experience in all areas

Review for a Europe - Western Mediterranean Cruise on MSC Preziosa

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blanka_elekes
2-5 Cruises • Age 40s

After reading so many negative reviews of the MSC Preziosa, our entire family felt that we have to share our great onboard experience. We boarded the ship in Genova, a quick and effective process which was started even earlier than announced. The rooms were also ready early and our cruise cards perfectly prepared in the cabins. The Preziosa is a big ship but well designed and the signage ...
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Sail Date: October 2019

Cabin Type: Balcony Stateroom


Appalling start but customer service & cruise staff turned it round.

Review for a Europe - Western Mediterranean Cruise on MSC Preziosa

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Folkfeb10a
10+ Cruises • Age 60s

PART ONE - Horrendous Our holiday got off to a terrible start. I had booked to go away with my mother and a few of her [elderly] friends. We booked early and chose our cabins so that we were all together and conveniently located to the facilities we planned to enjoy. However, a few weeks before we were due to travel, one of our cabins was pulled and we were told we were going to be placed 3 ...
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Sail Date: October 2019

Cabin Type: Balcony Stateroom


Needs improvement to compete with other cruiselines

Review for a Europe - Western Mediterranean Cruise on MSC Preziosa

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Kellie68
10+ Cruises • Age 50s

I chose this cruise because of the ports it was visiting. The ship itself was lovely, but they lacked in a few areas. Not enough staff. I was ordering 2 drinks at a time because there was not enough staff. They did not offer coffee cards like other lines. Instead they try to get you to but a drink package. No water with dinner, you have to buy this in the restaurant. No soft serve, have to ...
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Sail Date: October 2019

Cabin Type: Interior Stateroom


Beautiful ship decor and waiter and cabin service.. Shame about the rest

Review for a Baltic Sea Cruise on MSC Preziosa

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New Forest Contact
10+ Cruises • Age 70s

We chose MSC because it looks luxurious inside and we wanted to try something different. We've been on 10+ cruises from one week to 5 weeks each. Unfortunately, this cruise is geared for the German and European markets Staff at customer services weren't up to date with what was going on on the ship. I find there are certain nationalities who are excellent at customer services. It comes to them ...
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Sail Date: April 2019

Cabin Type: Balcony Stateroom


Very disappointed

Review for a Baltic Sea Cruise on MSC Preziosa

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Not satisfied
6-10 Cruises • Age 70s

Although this was a beautiful ship the level of customer care was well below any other cruise we have been on, very few of the crew spoke and barged past as if you weren't there.When we were waiting to embark we waited fot 1 1/2 hrs in the queue because there was only 1 desk open when we finally got on board we were faced with another queue to register a credit card why could it not have been done ...
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Sail Date: April 2019

Cabin Type: Interior Stateroom


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