MSC Panama Canal & Central America Cruise Reviews

Embarkation: I truly felt sorry for the first time cruisers on this ship because it should not take 4 hours to embark onto a ship. But then I met other people who waited up to 10 hours to board the ship. That's insane!!! There was no communication or updates from workers. No water or snacks were provided. Everyone seemed incompetent and didn't know how to handle adversity. After waiting for 3.5 ...

I went on the 18 day cruise out of Miami on the Divina starting on 12/17/24. This cruise was my birthday (12/16) present to myself that went terribly wrong. After standing in line for around 6 hours, I get to my room at 9:37 pm. On the ship, dinner was only available at the buffet and there were so many people, food was coming out under cooked like the hot dogs.  At 12:00 am on 12/18 my room ...

Yacht Club, Balcony cabin. Check in was horrific. Lines forever. Even with YC we had to wait 3 hours to board. NO drinks, snacks or extra service for at least 2 hours of the wait time. Finally when we were moved to a larger area we had water and the norm for YC. There were physical fights in waiting area as there was no direction from staff as to where the "general Pop" was to wait. So YC ...

Choose them for price & itinerary, service was bad, buffets are $2.99 Las Vegas style, our suite & balcony were unusable for seven days due to work during day, cruise on board managers are unavailable, hand gel stations constantly empty, slow service, tables, chairs and public areas are unavailable due to staff allowing them to be reserved even when they are used for hours & hours. Staff do not ...

We took a B2B cruise on the Divina from January 20 to Feb 6. I’ll be honest, this was our test cruise to see if we would ever book on MSC again after many problems with their IT and two previous bad MSC cruises. One was at the start of COVID and the other was March, 2022. We have sailed twice on the Divina pre-COVID (five star reviews) and enjoyed our trips but this one was a major letdown in so ...

I Booked an 11 day cruise nearly 1 year ago along with 5 other families. From day one, whenever any of us called customer service we were given conflicting information to various questions. IE: drink packages...does the dining room have tables to accommodate 12 in our group. Obviously their representatives do not know your product well enough too give the same answers. I searched and ...

We choose this cruise for a family cruise (3 couples) because of the price and itinerary. We have sailed with Royal Caribbean, Carnival and Celebrity in the past. First of all the Divina is a beautiful ship. But dysfunctional. While everything is pretty to look at it has a layout and design that wastes a lot of space making for overcrowding everywhere. Huge areas are reserved for suite ...

Hello, I wanted to share my experience with MSC Divina and the dissatisfaction, disturbing confusion, conduct from the ships officers and being understaffed.This my first and last time that I cruise with MSC. Over the last 6 years I’ve taken 8 cruises. Firstly I want to let you know that the staff treated us well and worked hard despite being understaffed in every aspect. All bar areas had 1 ...

We chose this cruise because we sailed with MSC previously and had a great experience. However, this was as the pandemic started and the cruise ship was half full. This time was a completely different experience. The cruise was fully booked so we were able to see what the true MSC experience really was. At our first port, we got money from our safe and exited the ship. We left our jewelry and ...

We've cruise a range of lines before, including princess, celebrity , carnival, RCL and NCL. This cruise was great, highly comparable to NCL, Royal and Carnival, but not as good as princess or celebrity. Hopefully this review is useful and debunks some of the other more critical reviews. Pro's..... - Large, clean and modern cruise ship - Lots of great bars and lounges - No ...