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37 MSC Cruises MSC Opera Europe - Eastern Mediterranean Cruise Reviews

We read all the reviews. We have a balcony cabin it is great, yes the shower is small but really it is good. The staff have been fantastic The food is good, really good. The buffers have everything thing you could need The beds ... Read More
We read all the reviews. We have a balcony cabin it is great, yes the shower is small but really it is good. The staff have been fantastic The food is good, really good. The buffers have everything thing you could need The beds are comfortable and bangs fit under the beds This is our second msc cruise and it is just plain good Value When we read the reviews we were suspicious, but on board we have been pleasantly surprised We are not looking for a party cruise we are looking for relaxation and good food. We had the fantastica package, this gave us a basic range of drinks, but the wines are good Overall we are very happy. The breads are great as are the snacks, pizza etc The restaurant meals were well presented and there was a range of seating so you could have an intimate meal with your spouse or sit with a group of people The buffets were busy and the normal push and shove by the Italians and the poms but this is normal. Read Less
Sail Date February 2020
The excursions were fairly good and so was the food and servers. Everything else was horrible. The beauty salon was awful, terrible communication skills and high pressure staff, like your money was their personal piggy bank. The cabin ... Read More
The excursions were fairly good and so was the food and servers. Everything else was horrible. The beauty salon was awful, terrible communication skills and high pressure staff, like your money was their personal piggy bank. The cabin steward was obviously so badly trained he put dirty sheets with bedbugs on the bed. The Reception staff customer service skills were horrible, assumptions like offers to clean luggage as though I brought the bedbugs aboard, nasty responses to tired travelers in a bad mood, that you’re a bum if you forgot to register a credit card early on instead of a courteous reminder. There was garbage, water leaks and construction debris in the halls most of the time. At one point at dinner, the air had the smell of Depends undergarments and I had to leave before I puked. On one tour, woman behind me rudely talked on phone making hearing the guide impossible but the guide refused to address it. Found a bug on the table after room service arrived once. If you like nightmares, MSC is your best bet. Read Less
Sail Date January 2020
The ship is very unorganized. The food was the same every day. Front desk clerk named Barbara Uchiyama was always scowling and treating guests without the least education and attention. The tours were disorganized. The ... Read More
The ship is very unorganized. The food was the same every day. Front desk clerk named Barbara Uchiyama was always scowling and treating guests without the least education and attention. The tours were disorganized. The guides hired by MSC knew almost nothing about the tours, reaching the height of not wanting to take us to the Mount of Olives in Israel because he preferred to take it to a store that certainly earns commission. The drinks level was 0.50 cents more to force you to pay for a higher plan. Suite members, who have a golden package, have no privileges on board or on board as mentioned at the time of purchase. The only space reserved for member Aurea spent half of the trip closed for maintenance. The cleanliness of the ship's toilets was deplorable Excursion outings were tumultuous and always with guides who did not speak the languages ​​sold Read Less
Sail Date December 2019
Chose this cruise as it was a bargain. 2 x nights in Venice, 5 x day med cruise, 1 x night in Genoa. We had obstructed outside cabin. Opera is a very clean and tidy ship with an excellent crew. We purchased a drink package that was 29 ... Read More
Chose this cruise as it was a bargain. 2 x nights in Venice, 5 x day med cruise, 1 x night in Genoa. We had obstructed outside cabin. Opera is a very clean and tidy ship with an excellent crew. We purchased a drink package that was 29 euros plus service charge per night. I think we broke even and possibly drunk more than we would have done if we had just paid for drinks as we went. The entertainment on the boat was not the best but nether the less acceptable. The ship was full mainly of Italians and Germans us brits were in the minority. We ate in the main dining room for every meal and thought that the food was good but not gourmet. This was our first MSC Cruise and overall thought that it was value for money but not up to P & O standard and worth doing again. We were supposed to stop at Kotor but due to bad weather did not visit. Thanks to the captain and staff we made an unscheduled visit to Messina and did an organised trip up Etna. Read Less
Sail Date November 2019
This was our first cruise with M.S.C. cruises and we chose this cruise for the itinerary not the ship. Before we booked our cruise we looked on various websites for reviews on the Opera but there was not many, and what there was were not ... Read More
This was our first cruise with M.S.C. cruises and we chose this cruise for the itinerary not the ship. Before we booked our cruise we looked on various websites for reviews on the Opera but there was not many, and what there was were not very good. The majority of the passengers were from Italy as you would expect as this cruise line is Italian and sailing from Venice. If anyone is looking for a sedate cruise then give this ship a wide berth. Italians like to party and constantly clap. They clapped at anything that moved, they have no concept of queuing for anything or anyone. Because there was about 95% Italians on board they just took over the ship. If you are thinking of dressing up for both the Captain Night or the Gala Night don't bother as M.S.C. do not stick to the dress code for their formal nights as more or less anything goes. The cleaning staff were busy all the time keeping the ship clean and shining. All of the crew members we met were very polite and wanted to make sure passengers have a good time. We chose the All Inclusive Drinks Package which worked well but don't expect top of the range drinks and be prepared for a long wait in the bars Embarkation/Disembarkation: was very good. Smooth with no hitches. Cabin: Outside cabin number 8143 was a little on the small size but kept very clean by our cabin steward Mr. Escobar. He made sure we didn't want for anything. He was very chatty and gave us some good advise to make sure we had a good experience. Bathroom was very small but as we were only on the ship for 7 nights it was fine. Dining: Buffet Restaurant was more like a works canteen. We had to eat there on two occasions as we had early stars for an excursion. La Caravella Restaurant was nice. You could choose to eat from the buffet or from the menu. This went for the lunch meal as well. Not sure about the dinner menu as I think this was open seating and we did not dine there in the evening. L'Approdo Restaurant only open in the evening where you had your own table. The food was excellent and our two waiters Siswahyudi and Artha Kory looked after us very well. Nothing was to much trouble and they constantly smiling. The Aroma Coffee Bar was a nice place to relax and they served excellent coffee. Both Apple and Rij Kumar were lovely and looked after us very well. Bars: There are numerous bars dotted around the ship but we found there was never enough bar staff and you had to wait sometime to get a drink There is a so called English type pub near the library and this was a smoker paradise. This was as far as I know was the only place inside the ship for smokers. being non smokers we gave this a very wide berth. The Teatro Del Opera: We watched some very good entertainment here, perhaps some of the best acts we have seen on cruises. Excursions: A little over priced. Don't bother going on an excursion on an excursion in Bari. This was the worst place the ship docked at. M.S.C. use this port to take on passengers other than that there was nothing much to see here. Read Less
Sail Date October 2019
Never ever again will I ever step foot on this cruise company!!!! One activity every hour. For 2500 passengers!!! Boring! Not enough restaurants to feed people resulting in very long queues with a lot of angry people! Rude and extremely ... Read More
Never ever again will I ever step foot on this cruise company!!!! One activity every hour. For 2500 passengers!!! Boring! Not enough restaurants to feed people resulting in very long queues with a lot of angry people! Rude and extremely ignorant staff!!! A lady fainted in front of me and not one staff member went to help her! This ship is unsafe as the crew have no idea of what they are doing!........ oh and did I mention that when you do eat the food is no better than hospital food!. I am going to take this further and not with the cruise company as this cruise line Cleary has no interest in passenger safety and that includes food hygiene....... we even had a woman fall into the water and it took the passengers to save her...... I will warn everyone I know not to book with msc.......... very angry Read Less
Sail Date September 2019
We felt there was a lot of waiting in lines. But the guests were very rude, arrogant & pushy. And people invade your space. Waiting for a shuttle bus, for approx 200 people and only one arrived a fight broke out. There needs to be ... Read More
We felt there was a lot of waiting in lines. But the guests were very rude, arrogant & pushy. And people invade your space. Waiting for a shuttle bus, for approx 200 people and only one arrived a fight broke out. There needs to be more organisation. There is hardly any waiting staff around the pool & go to the bar you would die of thirst waiting to be served. The ship is clean, but in parts smells of an old working mans club due to smoke and stale beer .our room was clean , but it wasn’t very big & the shower was very small. The Buffett is the same every day. And you wait to be seated more waiting in line !! There is pizza & burgers too everyday . Our evening meal was very nice & the staff were so friendly. There are 3 main restaurants to dine at in the evening. You can only get to go to one. I found the reception staff rather in friendly and in dealing with an issue no apology given to me. The day you leave you can only eat until 9, we had a 5.30pm flight but taken off the ship at 10am & then told to take the shuttle to the airport as Venice was too far away to be able to visit! We spent 7 hours at the airport. Once the day arrived for you to leave they just want you off the ship. Oh we were shocked by how many people smoked on the ship & threw their butts overboard. A fire in the making !there is designated areas but it seems they ignore these. We reported one person as he was smoking off his balcony which is forbidden! Read Less
Sail Date September 2019
Picked this cruise from Bari as we wanted to come back to Bari and spend time in the Puglia area.. Cruise was great although more time could have been spent in ports . Restaurant waiters and service was great and food too. Our ... Read More
Picked this cruise from Bari as we wanted to come back to Bari and spend time in the Puglia area.. Cruise was great although more time could have been spent in ports . Restaurant waiters and service was great and food too. Our housekeeper Mundir was very helpful and always there if Needed. Room was always cleaned to perfection. Entertainment staff were the best I have come across on a cruise . All very talented and hospitality with guests were great and so was the music played as well.. Stefano Guzzardi and Yennier Moreno who are part of the entertainment staff have made this cruise very memorable for me.. not only they are kind, funny and great entertainers , they are both great dancers which I love to do and both made time several times for me.. I would love to join them on a cruise one day .. Luigi Incarnato is also a great entertainer and always gets the crowds going.. Read Less
Sail Date August 2019
I have been on numerous cruises With various cruiselines over the years but I have never been on a cruise as BAD as this! Dirty cabin, dirty food halls, overcrowding, rude staff, the list goes on! Spend your well earned cash on a more ... Read More
I have been on numerous cruises With various cruiselines over the years but I have never been on a cruise as BAD as this! Dirty cabin, dirty food halls, overcrowding, rude staff, the list goes on! Spend your well earned cash on a more reputable company because MSC falls way beyond poor value. I shouldn’t have to ask for a clean cabin, I shouldn’t have to ask for for clean linen, cutlery and crockery at the restaurants, But yet I did! Overcrowding on sundeck to the point where you can’t walk along as everywhere was blocked and not to mention the extreme danger and fire hazard that is created by allowing people to block fire exits. Not a good company, would never travel with them again and would certainly never recommend them to others. So if you have worked hard all year and looking for a lovely cruise, don’t book with MSC! Nothing but stress from start to finish! Read Less
Sail Date August 2019
This summer we decided, for our vacation, to book a cruise that sailed from Venice, Italy to the Greek islands and back. Leg 1 of our cruise brought us to Kotor in Montenegro. While there we took a guided bus excursion allowing us to ... Read More
This summer we decided, for our vacation, to book a cruise that sailed from Venice, Italy to the Greek islands and back. Leg 1 of our cruise brought us to Kotor in Montenegro. While there we took a guided bus excursion allowing us to see and visit the 5th century town of Budva still surrounded by the original city walls. Right away when walking in you get taken back in time. The ancient city is made up of narrow streets and many churches. Budva is one of the oldest settlements on the Adriatic coast. After we visited Budva we returned back towards the port and the old city of Kotor. There we had a short guided tour within the fortified walls of the old city. Breathtaking and worth the visit. The second leg of the cruise brought us to Mykonos. Our first time here and expectations were high. We booked 2 excursions. The first one was an island tour. Like most of the islands in the cyclades group of islands, most of the landscape of Mykonos is dry. Our bus and tour guide took us around the island giving us a chance to capture beguiling views of Mykonos town and the old port, before a scenic route brought us through the picturesque villages of Agios Ioannis and Kalafatis, eventually ending up at Ornos beach. Here we were able to relax and swim for a couple of hours before heading back to the ship. In the evening we returned onto the island. A windmill-dotted landscape, friendly locals and a particularly lively night-time clubbing scene have all gone to make Mykonos the popular holiday destination it is today. For this tour will see you leave the ship, hopon a local, public seabus for a short trip to theold port to enjoy an evening of Greek hospitalityand a light dinner in a restaurant. In addition todelicious local specialities and wine, you willalso get to enjoy a folkloric show while at therestaurant. You can even join in yourself andshake a leg or, if you prefer, simply clap in timewith the music. The tour also includes a guidedwalk around the narrow lanes of Mykonos town, full of whitewashed houses and enclosed gardens. The third leg of our cruise brought us to Santorini. A short tender boat ride from the ship brought us to Athinios port where we will boarded a bus to Oia, a typical Greek village characterized by narrow streets with traditional white churches with blue dome. A picture-postcard vision of the Mediterranean! This village offers a breathtaking viewover the Gulf of Santorini. Following our visit to Oia our bus brought us to Perivolos Beach, a picturesque stretch of black pebbles giving onto the beautiful blue of the Aegean Sea. We stayed about an hour and a half to enjoy beach life. Before embarking back on the bus we had a typical Greek meal at the Kouzina restaurant located along the sea front. The service was great and the food was very tasty. Once back at the port, a boat ride took us back to ou ship. The fourth leg of our cruise took us to Corfu. In the days of ancient Greece, Corfu marked the final stage of the legendary trip made by the mythological Greek god, Odysseus, on hisjourney home to Ithaca. This tour give us a chance to enjoy Corfus lush landscape as we travelled around the island. The excursion included a visit to Achilleions Palace, a beautiful white mansion and the former residence of Queen Elizabeth of Austria who was also known as Sissi. The richly decorated palace is set in pretty gardens overlooking the sea and is dedicated to another hero from Greek mythology, Achilles. Before returning to the port we will also had a chanceto pay Corfu town a brief visit and spend a little free time strolling around. While in Corfu we also visited the Church of Saint Spyridon, a Greek Orthodox church. It was built in the 1580s and houses the relics of Saint Spyridon. Its bell tower is the highest in the Ionian Islands and it is the most famous church in Corfu. The fifth and last leg of our cruise took us to Bari. Here we decided to to discover Bari on our own. We took a little road train tour around Bari’s historical quarter witch gave us a chance to view the local marvellous medieval architecture. We passed by the magnificent Baris old Norman castle for anexternal viewing after visiting the Basilica of St. Nicholas. This church was built in honour of Bari’s patron saint and founded towards the end of the 11th century A.D. The Basilica is an important religious pilgrimage site. Before returning to the ship we had a chance to roam through the little medieval streets where we had a chance to have a refreshment and to buy some souvenirs. With that, we headed back to our ship for the last night of our cruise. We had a great time and would recommend this adventure to anyone. It was great waking up in a different place every day. The MSC crew and staff was amazing. We would like to say a special thanks to Rowena D’Esposito, our guest relation manager, and to Mundir, our cabin attendant. Every one on the ship was great but these two really went out of their way to make sure that we had a great cruise. The buffets and restaurants leave you wanting for nothing. Our cabin was cleaned twice a day, every day. Truly spoiled. There is always something going on all the time. There are numerous lounges with live music and drinks to satisfy all tastes and there is even a great disco for the young and the young at heart. If you like to try your hand at chance, there is also a casino onboard. Every night you can enjoy live shows at the ships theatre. We had a great time and we would sail again with MSC. Read Less
Sail Date August 2019
Great destinations and most staff. However the ship is a disaster. They spent millions extending the ship when really they should have towed it to the middle of the Atlantic and used it as target practice.... The stairs and lifts are ... Read More
Great destinations and most staff. However the ship is a disaster. They spent millions extending the ship when really they should have towed it to the middle of the Atlantic and used it as target practice.... The stairs and lifts are not logical. Some go all the way some stop a floor before you want and others stop before one before you want to get to.all If you have a window or an inside cabin don’t bother trying to sleep before well after midnight because the noise from discos and bars will definitely keep you awake. Even with the best possible earplugs I can STILL SING ALONG WITH THE MUSIC!! Guest relations offered me €100! So kind.... If I could get a flight home I would. If you have booked change it. If you are thinking about it DONT!! Go on something, anything else. I have done 17 cruises and this is the absolute WORST!! The entertainment crew were certainly enthusiastic. If a little loud, and mostly in Italian..... Dining is fine. Service in the MDR was excellent. The food was ok, portion size was small. One carrot does about three tables, the Buffet was a nightmare!! Pushing, shoving and loud. Forget if you want a table. The coffee was awful too. Thankfully the destinations was fantastic. Mykonos was lovely, Santorini was a bunfight. But the highlight was Corfu town. Lovely and lovely people. A couple of places were tender. A queue was ages but they dealt with it ok and they did use larger tender ships to get us off. A good idea that other cruise companies should adopt. All in all great destinations but a old tug and appalling ship and terrible terrible customer service. My view is the same AVOID even if it was free!! Read Less
Sail Date July 2019
We chose this cruise for a family reunion, with 14 people coming in from 4 different countries across 3 continents. The embarkation process was smooth and we were able to go to the buffet and seat ourselves right away. However, within ... Read More
We chose this cruise for a family reunion, with 14 people coming in from 4 different countries across 3 continents. The embarkation process was smooth and we were able to go to the buffet and seat ourselves right away. However, within the first day, the bathroom in one of our staterooms was clogged right away, and did not get fixed for over 48 hours. Even worse, this was grandma's room - so everyone was upset over this. The pool was rather small and definitely not swimmable -- too many people on the boat overall, so all you could do was really just stand in the water. The buffet was always crowded for all meals, and you had to circle a few times to get any kind of seating, even for 4 people. The pizza place was good and served really good pizza, so we often just went there instead. For dinner, the restaurants had nice wait staff and servers. The food was good, but we have had better on other cruises. The staff on the ship were very nice, but everytime we had issues with room keys, the bathroom repair, the internet, it was obvious that they are severely hampered by management and their policies - with apparently no one on board who could just make an executive decision. The disembarkation process everytime we went to shore and especially on the last day was a mess -- very crowded, unorganized, with everyone lined up for a long time just sweating it out -- they literally turned off the AC on the last day so there was no circulation as we waited over 2 hours to get off the ship. This was our first experience with MSC and sad to say, we will think long and hard before ever going on one of their cruises again. Our family has been on many cruises with different companies in the past - Holland America, Royal Carribean, and Disney -- all of those cruises were by far superior to what we experienced on this cruise. Read Less
Sail Date July 2019
We often go on different cruise companies, and we have a large experience of service on cruise ships, but we were 1st time on the Opera MSC ship And unfortunately our vacation was very poor :( As soon as we entered the ship, we were ... Read More
We often go on different cruise companies, and we have a large experience of service on cruise ships, but we were 1st time on the Opera MSC ship And unfortunately our vacation was very poor :( As soon as we entered the ship, we were surprised about the small the size of the cabin, although we had a cabin with a balcony, there were not even napkins in the cabin. On the diversity in the restaurant and the buffet, it is better not to remember. The food was from low-quality products and there was no varied choice. Its was no season fruits , except for melons and apples, there was nothing, only apricots were given on the last day Excursions were also not on the high level Where it was possible to stay a little longer, time was abbreviated and one day they just stole from us. We planned this trip mainly because of the city of Mykonos, so this port was canceled altogether and went to another completely un interesting city Chaina The captain's squad referred to bad weather with a storm warning,  although we looked on the Internet, the weather was good everywhere. It was also very economical with parking and time in another port because Chaina was cheaper port than Mykonos The people understand that they not stupid, that on our ship there was an accident on June 2 in the city of Venice and compensation was paid to the people. But we were suffered in the capital, they were saving money on us We decided that we would never again use the services of the company. MSC P.S It was not possible to go out on the balcony and open it, because smoke stood all the time people was smoking on their balconys The administration of the ship did not announced  to prohibit smoking on the balconies, without at all caring for the fire safety of the people and the ship itself. And the night disco started at 9.30 and ended 1.30 -2.00 From loud speakers it was not possible to fall asleep   Read Less
Sail Date June 2019
I am writing this review although our cruise did not go as planned. It has been widely reported in the papers about the MSC Opera accident in Venice. An extremely unfortunate event due to a mechanical failure. That being said, I would like ... Read More
I am writing this review although our cruise did not go as planned. It has been widely reported in the papers about the MSC Opera accident in Venice. An extremely unfortunate event due to a mechanical failure. That being said, I would like to commend MSC and it’s Opera staff for working so hard to assist the passengers and create a positive atmosphere. Laura at reception was instrumental in getting us tickets home with a lovely demeanor despite the vitriol of countless cruisers. The housekeeper, Jane, for 10141 was friendly, helpful and went out of her way to make things pleasant. All the staff extended themselves to make everything as comfortable as possible. Kudos to MSc for covering an cost of and making arrangements if one wished to leave early, as well as reimbursing full cost of cruise for all passengers whether they decided to stay on board or not. Also, free Wi-Fi, drinks,, transport to Venice San Marco throughout the day and night. This shows that it knows how to respond d with excellent customer service. The ship, while older, is immaculate and well run. I will cruise with MSC again, despite the accident. Read Less
Sail Date June 2019
This was our first cruising experience and definitely our last with MSC. We travelled with another family who have been on quite a few cruises. From the start we were left feeling disappointed with the length of question to board the ... Read More
This was our first cruising experience and definitely our last with MSC. We travelled with another family who have been on quite a few cruises. From the start we were left feeling disappointed with the length of question to board the ship and then being ushered past the welcome drinks because of the que system to get on board. Our room was small but there was no mention in the brochure about the tiny shower in the bathroom. Not fit for purpose. The level of customer service on board varies from rude and not interested to absolutely fantastic. It was after our holiday we found that customers are not a priority for them. The food was hit and miss. Some good some bad. Was expecting a lot more variety. Hand sanitizers aboard the ship were empty a lot of the time. The excursions were fantastic though. Queuing was a major part of this holiday as disembarking and embarking on excursions were very painful. Over 40 mins in the pouring rain in Montenegro queuing to embark. We were aboard the ship that crashed in venice. There was very little information forthcoming as to what had happened. Most people could see from top deck what had happened and from videos already on the net, before an announcement came that we had hit another vessel. We were then late to dock by many hours. Eventually when we reached the port we were held up in our designated area with what seemed like 90 % of the passengers in a room not big enough to seat them. There we waited for over an hour before we were called to get in line to disembark. There we queued for over an hour in the blazing hot sun. No refreshments forthcoming. Obviously we missed our transfers by some time, we tolda senior member of the MSC team of our situation. His response was at the end of the dock (which was some distance away) there are free transfers to the airport. He couldn't get away quick enough. This is when we find out he was lying and just wanted rid of us. We had and elderly lady with bad knees with us. This left us absolutely outraged. If he would have just said " I'm very sorry but there is a river taxi at the docks. Keep your receipts and you can claim them back." We would have been more understanding. We have since discovered that lying must be a MSC policy. When we got home we wrote a letter of complaint. One of the replies was. It was the harbour masters fault we missed our transfers as they would not let msc release the passengers. Another lie. I've got pictures of the crash which was the reason we were delayed for so long and missed our transfer. We told them we may never cruise again but would certainly not use MSC ever again. To which they offered us 15% off our next cruise with MSC restricted dates and packages. To this day they have not apologised for the incident or the pathetic service that followed. Read Less
Sail Date May 2019
[Borrador] Este mensaje no se ha enviado. Guardado: Mié 29/05/2019 18:41 Since we left the airport the entire experience was Incredibly bad. The bus that took us to the port was leaking, the bus was maybe from 1920's old ... Read More
[Borrador] Este mensaje no se ha enviado. Guardado: Mié 29/05/2019 18:41 Since we left the airport the entire experience was Incredibly bad. The bus that took us to the port was leaking, the bus was maybe from 1920's old as my grandma or older but in worst shape. The driver got lost going to the port. The check in to get into the cruise was tedious. They made us wait 45 minutes in some kid of warehouse we showed our passports and tickets 4 times in the space of 10 minutes. It was raining they left our baby stroller out and so i got wet. The welcome reception was shocking. It was all cluttered. The damaged my suitcase and they offered me 40 Euros!! when the suitcase cost me £150 and on top of that I could only spend thos 40Euros on the Cruise. My auntie slipped in one of the restaurants and hurt her knee. I had to call reception twice to get someone to come and help us. It took them 20 -30 minutes. When we arrived to the medical center, the ''Doctor'' was extremely disrespectful and rude. He didn't allowed us to go with her and kept trying to tell her that it was her fault. Getting off the boats was Chaos! the cruise only had 2200 passengers and it took hours to get off to see the destinations. I have been in several cruises and NEVER had such an awful experience. Entertainment. I can't express enough how BAD it was, the singer were out of some kind of nightmare. She can't sign, is like the jokers that go to Britain got talent that you see in the recompilation of Bad acts! the only enjoyable part was the 4 black guys doing acrobats and the asian gymnast. The food was below average and VERY LIMITED. The tap water tasted like toilet water. It is cheap for a reason! you will regret it. The people they employ are very nice, Cubans and Asians for the most part. Read Less
Sail Date May 2019
We took this cruise because the itinerary was good, the price was right and it dovetailed with the end of a land tour that we took in Croatia. However, we did not anticipate that the ship would be full of Italians on Easter holiday with ... Read More
We took this cruise because the itinerary was good, the price was right and it dovetailed with the end of a land tour that we took in Croatia. However, we did not anticipate that the ship would be full of Italians on Easter holiday with their children, or that some port and shopping activities would be completely closed due to the holiday. The reviews on MSC Opera are not as bad as some people would lead you to believe. I think probably it's a 3 star overall. The Opera is older and smaller than some and doesn't have the staffing (#s and training ) of Holland America (HAL); however, I would compare it's overall service level to Carnival. CAVEAT : We have 175 days on HAL, so that may "color" some of these comments. THE GOOD: Embarkation in Venice went smoothly; however, we were there early and it would not have been as smooth if we arrived with the crowds because they just didn't have the staff to handle a crush of people. Also, the staff's English is often limited. This was true in MANY aspects of the voyage. The rule: Speak slowly, clearly and make sure that you are understood...Don't assume that because they smiled and nodded their head that they completely comprehended what was said. The Lido restaurant's smaller than some but is able to handle the crowds but you have to know when to eat--"earlier is better than later". The fixed seating restaurants are adequate,but there is a limited "as you wish option ". The service people are sometimes overwhelmed because the waiters handle ALL drink orders and virtually everything is a paid item, even water, coffee and tea--except in the Lido.The food is adequate, sometimes very good, sometimes just OK. There is not the selection as on HAL, and the portions are smaller; however, I never saw anyone go hungry and they seem to be happy to give you double appetizers, entrees and/or desserts. The buffet offered in the Caravelle sit-down restaurant for breakfast and lunch seems to be a little more genteel, but here again, "timing is everything" to avoid crowds. We had a balcony, which was a nice room -- bigger than NCL, but not as big as HAL. The one really funny thing is the size of the shower. If you are approaching 200 lb it's tight. Our cabin steward was from Madagascar and he did everything that was required -- promptly, efficiently, cheerfully, with no complaints. Getting back and forth through the ship requires learning which elevators go all the way to the top and which elevators go all the way down and to what facilities --until you learn this you'll have a fair number of missteps . MSC needs an orientation tour presentation for people who have not sailed with them previously. We had a number of dealings with both Recepton and the Voyagers Club. In ALL instances we were very pleased with the help the we received . We only took one excursion, because MSC excursions are expensive, but we had on board credits to use and that was one of the ways we could use them. We found that most ports were doable on our own,especially with the help of the Rick Steve's Mediterranean Cruise Ports book and the wife's able trip planning. ..It certainly wasn't due to any info that MSC provided. I may do a port-by-port review on the individual ports--time permitting... THE BAD: MSC "nickel 'n dimes" ya for everything. Especially annoying is the charges for beverages (at least for Americans)--it's kinda like paying 1 € to go to the bathroom, while ashore--very European, but annoying. Charging for gelato and cappuccino on an Italian ship is just plain WRONG. Some people were pushy and didn't do lines well...We got used to it (:-). Some kids were often out of control and their parents seem clueless or incapable of making them behave. Eating can be a rugby-style event, if you don't adjust to minimize interaction with the crowds. Entertainment is barely OK--amateur hour in some cases. Good seats are gone, unless you arrive 30 mins early. MSC ties, or is slightly below, NCL and Carnival for the lack of information on ports (though the excursions desk did print out some basic Lonely Planet maps). There are NO programs on anything historical or natural. On sea days, if it's not pool, child, silly games/sports or drinking related it doesn't exist. It seems that they only want to sell over-priced excursions. Speaking of excursions, one of the really annoying things was the fact that they charge for transportation from the dock to the town, even though when they are very nearby. They should provide some sort of Transportation or at least info on alternative methods of transportation because paying anywhere between 8 and 10 €/pp to go in from the port is OBSCENE! ! BIG problem is getting on/off ship--their system is old and slow and they don't have enough people manning the stations, even during daily on/offs. THE UGLY: Final disembarkation was an absolute mess, plus their system denied departure for a number of folks right at the last minute because it thought they hadn't settled their accounts (which they had)...TOTALLY unacceptable! ! PROS: Staff is very friendly and helpful, but ensure they understand EXACTLY what you want. Ship is very clean, rooms are nice (but showers are miniscule). Many bars, lounges and common areas are available (most with live music at nite). Room stewards, waiters and staff are friendly and helpful--willing to meet your needs (as long as they clearly understand what you want). Good ports and good weather made this an overall good cruise...So, other than the disembarking problem this maybe approaches a 3.5 star. BUT, with that problem it falls to a 2 5 star I think MSC may adjust some things to cater to American-habits when it does more sailings from the States, esp with their newer ships--who knows?? BOTTOM LINE: Will I cruise MSC again--PROBABLY?? It depends on the itinerary, price and ship--BUT, never on a major holiday, especially in Europe. "Ya get what ya pay for" and in this case It was worth every penny... Read Less
Sail Date April 2019
We chose this cruise because of the great ports and we were not disappointed! We loved every place we went and had beautiful weather. We got to Venice several days in advance and took a Viator tour to the Dolmites the day before the ... Read More
We chose this cruise because of the great ports and we were not disappointed! We loved every place we went and had beautiful weather. We got to Venice several days in advance and took a Viator tour to the Dolmites the day before the cruise. It was incredible and I'd recommend it to anyone who has extra time in Venice and has been to Venice before. We stayed at the Hotel Papadopoli, which was very close to Piazalle Roma and easy to get to with suitcases from the airport bus. It was also very easy to get to the port using the People Mover from that hotel. The hotel is very nice. The room was a good size for Europe and the service was excellent. We never ate at the hotel because their restaurant is very expensive, but there are cheaper restaurants right across the canal from the hotel. The embarkation was OK. We waited in line for about 40 minutes, which wasn't bad. Our balcony room was nice-small, but you don't notice it with the balcony. The ship is very clean, but it was extremely crowded. The food in the buffet and dining room is not great, but the pizza by the pool was outstanding. The shows were fine-average for this kind of cruise. It was very difficult to get off the ship on the two days we had to tender-Kotor and Santorini. We had to stand in a line half-way around the ship to get off when we went to Kotor (and also Corfu, even though we didn't tender), and we got to our excursion (which we organized through Kotor Tours) half an hour late. We took a tour from Koper to Lake Bled and Lbujina (sp.). This was organized through the roll call. Lake Bled was beautiful. We paid to go up to the castle, with beautiful views over the lake. Then we went to Lbujina, the capital city. It's absolutely beautiful and has a castle above it. There is a large pedestrian area and open markets. We enjoyed it even more than Lake Bled. We hadn't organized a tour in Split. When we got off the ship we negotiated a deal with a taxi driver to go to Trogir, which is a beautiful walled town. We were lucky to be there on Easter Sunday. We were in the square in front of the cathedral with all the people with their Easter baskets. It was so beautiful. After Trogir, the driver took us to some Roman ruins outside of Split and then back to the ship. After lunch we walked to the Diocelian Palace and took a walking tour, which was fascinating. The next place was Kotor, Montenegro. Since we'd been there before and had walked through the city and gone to Perast (beautiful), we had organized a private taxi tour to the Ostrog Monastery, which is built in the side of a clifff. Since we couldn't get off the ship on time, this tour was rather rushed due to long distances. It took us almost 2 and a half hours to get to the monastery. The monastery is different from any place we'd ever been. The black-robed monks were guarding the remains of a saint. The Montenegran people are Orthodox and very religious. Then we drove for over an hour to a huge lake where we had a great lunch (included in tour) and then a quick boat trip on the lake before returning to the ship. Contact Kotour Tours for this and other tours. I can highly recommend them. The next day was on the ship. We needed this day because we'd exhausted ourselves with all the touring the previous days. The following day we got to Mykonos. There we just got off the ship and walked, which you can easily do. It's a very pretty island but very crowded and commercial. We walked to the windmills and did a lot of shopping. The following day was Santorini. After our bad experience tendering to Kotor, we decided to take the ship excursion so we could get off as early as possible and see as much as possible. We were only in port from 8 to 2, which isn't long enough for Santorini. We got to Oia and had about an hour and a half there on our own before being taken to a winery for wine tasting and a great view. Then we were return to Fia and had an hour there to shop before returning to the ship on the cable car.. We had to stand in line at the cable car for almost an hour!) Santorini is beautiful and worthwhile, even though we had been before. The following day was Corfu. We hoped to find a tour when we got off the ship, but it was Good Friday in the Orthodox Church, and tours had been suspended. We took a taxi into town and walked into the old town where we saw a very interesting Good Friday procession with a marching band and singers. The old town is pretty, but the fortresses were closed and it was very crowded! The next day was Bari and we had only 5 hours in port, so we took the MSC exucursion to Alberobello. This is a very pretty town and we found it very interesing with the trullo, ,which you won't find other places. The tour guide was not very good and didn't take us inside one, but we saw the inside of several while shopping. Disembarkation in Venice took forever. We had a transfer to the Venice airport for a late flight. We were supposed to meet at 10::30 to get off the ship, but we didn't get off the ship until 12:30. We got to the airport at around 1, had lunch there and then were able to check into our flight. MSC has its faults. They messed up by cruise card twice and I had to keep replacing it because their printer didn't work well, which held me up when I tried to get off and on the ship. Their food is not the best either. However, we are repeat customers because their ships go to great ports and the price is right. Beware of their shuttle fees. They charge more than they need to to get you from the ship to the city. In Corfu they charged 9 euros a piece when we later found there was a free bus! As I said before, the food was just OK. The service in the dining room was usally good. We were signed up for one table, but when we got to the table the couple there refused to sit with anyone else (they were Chinese), so we ended up getting moved to another table by ourselves that had better service. The buffet was always very crowded and the choice at breakfast was very poor, so we tried to eat breakfasts in the dining room, where it was partially a buffet, but we could get omelets. Most of the people working on MSC were very nice. We just had problems with the administration, as we were supposed to receive some free drinks with the package we booked, and we had to spend the first 2 days going to the reception and proving that we were sent a confirming e mail about the drinks before we finally got the drink vouchers. If I hadn't printed up the confirmation, we wouldn't have gotten anything. Then they made a mistake on my cruise card because their printer wasn't working and I had to go back to the reception 3 times before getting a cruise card that worked. The faulty cruise card delayed my getting on and off the ship. I received 2 massages at the spa which were fine. The spa on Opera doesn't have a nice thermal area (no jacuzzi), so I didn't sign up for that. The shows were OK. There was one comedian who performed twice who was good the first time and OK the second. Most of the shows were the same singers and acrobats. The acrobats were excellent, the female singer was good, but the male singer was just OK, so we skipped several of those shows. We didn't participate in any of the other activities on board because we were very busy at the ports. We will probably go on MSC again because we like their routes. Just don't expect luxury or pampering. Read Less
Sail Date April 2019
The ship is kept spotlessly clean, but the italians smoked everywhere . Even under the no smoking here signs.The sotto vento pub was always in a haze of smoke and impossible to inhabit if you dont smoke.The guest relations area always ... Read More
The ship is kept spotlessly clean, but the italians smoked everywhere . Even under the no smoking here signs.The sotto vento pub was always in a haze of smoke and impossible to inhabit if you dont smoke.The guest relations area always smelled of smoke. The restaurant was nice but if you werent Italian you received second class service . We were next to a table of italians who were out of the restaurant before wehad the main course. We complained to the restaurant manager and the service improved tremendously ,but it shouldnt be necessary. The cabins are kept very clean which was good and the entertainment was good. For English speakers you had to listen to Italian,french,german Spanish then English so every announcement was long winded,but this is to be expected on a multinational ship. Some of the entertainment staff couldnt pronounce English very well ,so when they switched from Spanish it was very difficult to understand them but they were speaking five languages so hats off to them. The food was OK but geared to the Italian palate but maybe 70 % of the cliente were Italian so once again its understandable. I would not use MSC again on a Mediterranean cruise but would consider a Caribbean as they will cater for the american market and would suit me better. Read Less
Sail Date October 2016
We were very pleased and well served at all times during our trip on our MSC Cruise. The food was excellent and every night was a different menu which kept it interesting and exciting to go to dinner. The Buffet restaurant was also ... Read More
We were very pleased and well served at all times during our trip on our MSC Cruise. The food was excellent and every night was a different menu which kept it interesting and exciting to go to dinner. The Buffet restaurant was also very impressed except for the lack of seating. We had to walk around for quite a while to get a place to sit and eat, but the food was exceptional though and the desserts were amazing with a lot of variety to choose from. We watched 5 out of the 7 shows in the theatre at 21:00 and was very impressed of what could be done on stage whilst on a moving boat. It was a variety of shows with a theme for every night which kept it very entertaining. We had the privilege of having a "fantastica" experience on board which included having breakfast in our cabin on the balcony every morning and get invited to special events which was delighted. On our cruise we did an excursion for every day on a different country. I was amazed at how well it was organised. We had a hassle free excursion every day without worrying about anything. We are from South Africa and was able to do all the excursions in English since they accommodated almost all of the languages. It was amazing to see all those places in a day without rushing the excursion. I was also impressed with the time spent at each place we visited. It was just long enough to get all our pictures taken and explore all the different sites. We were taken to the best possible places closest to the port on every country which was breath taking!! On of the days we travelled back and were on board for the whole day which we thought was also very delighted. We saw the most beautiful images from the ship whilst cruising along the Greek Islands! Overall it was the most memorable vacation ever. You don't waist time travelling from one country to another. Whilst you are eating, watching a show, sleeping or just relaxing in one of the many lounges on board, you were traveling to your next destination. The pictures you take from the ship can't be taken from any other method of transport which makes it even more memorable to be able to see so many places on one cruise. 10 out of 10 stars for MSC!! Read Less
Sail Date October 2015
We chose the Eastern Meditteranean cruise as we had never visited any of the ports of call. Our cabin was spacious and had a beautiful sea view. Situated on the 10 th floor (Turadot) in the aft of the liner it was conveniently situated to ... Read More
We chose the Eastern Meditteranean cruise as we had never visited any of the ports of call. Our cabin was spacious and had a beautiful sea view. Situated on the 10 th floor (Turadot) in the aft of the liner it was conveniently situated to the buffet and informal eating areas, as well as swimming pool.Our cabin attendant Jean Jacques from Madagascar was friendly, helpful, obliging an ever smiling. Two of our pre-booked excursions were cancelled due to lack of support and we were timeously offered alternatives. Excursions were however very expensive. The menu selection in the formal dining room was very good and meals were well plated. The waiters smiling and efficient. My only complaint about the formal dining was that the first sitting at 6.30 p.m. was very early, 7 p.m. would have been preferable. The drinks packages are horrendously expensive and overpriced. The food in the buffet area as well as the pizza and pasta areas were average. You could always find something of your choice, but often the warm dishes were cold half an hour after service commenced. Breakfast time especially the fried eggs and toast - unpalatable. Entertainment enjoyable. The fitness centre should have a shower and change facilities. Unfortunately I was ill on board but enjoyed excellent care from the medical doctor and medical staff. The embarkation and disembarkation processes as well as arrangements for boarding and returning to the ship after excursions smooth and without unnecessary delays. We enjoyed our cruise on the MSC Opera and had a pleasant, relaxing holiday doing things at our own pace. Read Less
Sail Date August 2015
Having cruised on MSC OPERA in August last year and heard the refurbishment included a splash park we were very excited about bringing our daughter husband and 4 grandchildren on board. I could not believe the changes to the menu and ... Read More
Having cruised on MSC OPERA in August last year and heard the refurbishment included a splash park we were very excited about bringing our daughter husband and 4 grandchildren on board. I could not believe the changes to the menu and the quality and quantity of the food .In august everything was tasty plenty of variety and lots of fresh fruit and vegetables. We tried the restaurant most nights but even the waiters were embarrassed about the food and quantity and many a time offered us something extra one potato seemed to be the norm along with little meat or vegetables. We have visited Italy on many occasions and have always had wholesome tasty food , we may be British but burgers hot dogs and chips are not for us The grandchildren ordered fish fingers one night and when we said eat them up they replied they don't have any fish in them, so we all tried them and it just tasted of mush. My husband son in law and granddaughter tried the king prawns and they were absolutely disgusting just mushy and tastless. We had quizzes good musicians and reasonable shows last time but unfortunately not much going on at night .I personally like opera but it is not for all tastes, most shows not for us so we didnt bother. Disco for 15 minutes twice in the whole 14 days for the children terrible, you try to explain why it ended so fast to a six and four year old. Baking session for children very good but wanted all family entertainment for the children and ourselves on holiday as a family Read Less
Sail Date July 2015
We recently completed a 14 day cruise on MSC Opera from Venice to Istanbul, Channakale, Istanbul and back to Venice. The ship and cabins were ok, but the food was terrible. The restaurant was bland but the buffet was swill. While there was ... Read More
We recently completed a 14 day cruise on MSC Opera from Venice to Istanbul, Channakale, Istanbul and back to Venice. The ship and cabins were ok, but the food was terrible. The restaurant was bland but the buffet was swill. While there was plenty of it there was no flavour and some was just inedible. The staff in the buffet were lazy and did not want to do anything. Probably the worst feature of the ship was the wifi, if you could call it that. Horrendously expensive for a service that so slow you couldn't even receive emails let alone send them. The timer would zoom downwards while nothing happened. My advice is that if you are considering a cruise with MSC then go and find someone else. Their drink packages were so complicated that even the crew couldn't work them out, every bar had different rules and if you thought you might get your money's worth the wait for drinks made sure that you couldn't. Embarkation after tours was slow,cold and disorganised. Having a 1000 people freezing on the wharf for at least an hour was completely unnecessary. Read Less
Sail Date April 2015
This was our second cruise with MSC. The Opera is one of the smaller ships they have. The public rooms are not very spectacular. The cruise was very pleasant however and very easy an well organised. The cabins are quite small (only the ... Read More
This was our second cruise with MSC. The Opera is one of the smaller ships they have. The public rooms are not very spectacular. The cruise was very pleasant however and very easy an well organised. The cabins are quite small (only the bed and a chair with small board, no couch), but cosy. All the ship was very clean. MSC Opera has about 700 cabins and 1800 people sailed on board. So buffets tend to be very crowded. The buffet restaurant is on one of the top decks. The outdoor space of it is not at the aft but in the middle, wich makes it a bit noisy and there is practically no view but only to the sky above. During cruising days almost all deck chairs were occupied, but there is always a space to read or just to take a sunbath. The two swimming pools were nice an always good for a dip. The jacuzzies were also full of people. I would recommend the cruise for people with not too much expectations but you like a have a decent cruise for a very reasonable price. Read Less
Sail Date September 2012
I have never been on a cruise before so I had no idea what to expect. I don't have a lot of money so I never thought I'd ever be able to afford to go on a cruise, but I was told about a £99 2 night last minute ... Read More
I have never been on a cruise before so I had no idea what to expect. I don't have a lot of money so I never thought I'd ever be able to afford to go on a cruise, but I was told about a £99 2 night last minute "taster" cruise on MSC Opera by a relative. Unfortunately, it was SO last minute that I couldn't find anyone to come with me so I ended up paying £168 for sole occupancy of a twin cabin. However, I could just about manage that so I booked it. I live close to Southampton (why does this site describe it as "London Southampton" when Southampton is 65 miles from London?) so I took the bus to Southampton then walked to the departure terminal. I love ships and boats and I'm also a keen amateur photographer and even before I got on board I was taking photos. When we were allowed on board I went up onto the upper deck and took more photos. MSC Opera is a nice ship, not too big. I decided to take the stairs rather than the elevators most of the time because I decided I needed the exercise and if I'd been able to afford a 2 week cruise I would have been able to lose at least 10 pounds with all the exercise I got. I found my cabin, took my bag inside and unpacked. I kept getting lost until I realised that odd numbers are on one side of the ship and even on the other! We had the compulsory lifeboat drill, but they didn't take our names. If I hadn't told my name to the crew member in charge she would not have asked me and I would not have been marked down on her list. I was very confused about the "extras". We were given a list of what was and was not included in what we had already paid and it said that non-bottled water was included, but I wasn't given a choice. It was bottled (extra) or nothing. Also, coffee in some places was extra but not in others and if, like me, you're on your first ever cruise it's not easy to remember which places. I tried to find where to have my evening meal. We were all given a plastic card to use on board with the details of the restaurant, sitting number and the rest, but mine didn't have any of that so I had to go hunting around the ship to try and find where I should go. In the end one of the senior restaurant staff, after consulting with another one, scrawled an indecipherable hieroglyph on my card with a marker pen and escorted me to a table on my own. He apologised, saying that normally they tried to put people on their own with others in the same position but somehow they'd slipped up with me! I was talked into paying for a "package" so that I could have alcohol with my meals on both nights but I would have done better to have paid for my drinks individually because I only had one glass of wine per night and that wouldn't have amounted to 37 Euros. The food portions in the restaurant were fairly small, but pleasant and well presented. The staff were attentive and pleasant and the surroundings were attractive. Most of my fellow passengers seemed to be from New Zealand, some from the Netherlands and there were a few Americans, French, Italians and a scattering of other nationalities on board too. I speak several languages to a greater or lesser extent, but it's amazing how much you can communicate with a smile and a lot of gesticulation if you meet someone who speaks a language you don't. I didn't sleep very well. I had to get up and put in my earplugs around 2 am because it sounded as though someone was moving heavy furniture around. I'm not sure whether it was cleaning staff changing shifts, but it went on for some time. I didn't want to put in my earplugs on the second night because I'd asked for a 5 am wakeup call so that I could put my nightdress and toiletries in my bag in time to put the bag outside the cabin for collection before 06:30 so I slept very badly indeed. We docked in Ijmuiden on Wednesday 5th. I was meeting up in Amsterdam with a friend I know online so I didn't sign up for the excursion, just for the shuttle bus to the ferry terminal at Velsen and the ferry itself. That cost 18 Euros (8 for the ferry). The shuttle bus driver was very harassed because she was on her own so the group I was with had to hang around in a car park for almost 1/2 hour before she could take us to the ferry terminal at Velsen. Fortunately, I always allow plenty of time for catching connections so I managed to meet up with my friend in Amsterdam at our agreed time of 12:30. Then the ferry at 16:20 to be back at Velsen in time to catch the final shuttle bus to the ship. I'd tried that morning to send an email to my Dutch friend but gave up 12 minutes and 4 Euros later! My card didn't work so I dialled 99 on the internal telephone and was told to come to Reception and get a new one. The girl on Reception said my card must have become "demagnetised" because I'd "obviously" had it near a mobile phone or a camera. None of my other cards have ever been affected and it was in the same card wallet. She gave me another one which this time had a proper restaurant sitting printed on it. I tried the same terminal with the same result then the one next to it - which worked. THEN I realised that the keyboard was European and I couldn't find the @ key - the most essential key for an email! In the end I gave up trying. No, I'm not a "little old lady" who knows nothing about computers. I have a Master's degree in IT! I didn't take advantage of any of the entertainment on board. If the cruise had been longer I probably would have done, but I'd started off early to get to Southampton to board the ship and by the time I'd unpacked and eaten it was almost 10 pm and I was tired. The same with the following night. After several hours wandering around Amsterdam in the hot sun and hanging around waiting for the bus all I wanted to do was eat and go to bed because I knew I had a very early start on Thursday. I also didn't use any of the other facilities. I took one look at the price of the beauty treatments, massages, gym and other such things and had to lie down till I'd got over the shock! I had a feeling it would be expensive, but it was all WAY out of my reach! On Thursday it was time to disembark in Cherbourg. We'd been told to muster in the Caruso lounge, but when I got there - on time - I found only 3 people. Over the next hour or so more people arrived and then we sat and waited ... and waited ... and waited. The excursion numbers were called. By then I'd got chatting to a small group of other people who were catching the ferry back to Portsmouth and we remarked that those people on the excursions with the designations ABCD would have 30 minutes more time than those with EFGH. We who were disembarking from the cruise didn't get off for another hour afterwards. There were no drinks available - not even water - while we were waiting. We finally disembarked to find a waiting shuttle bus to Cherbourg town and the ferry terminal on one side and a horse-drawn carriage to Cherbourg on the other side. ALL were expensive. Since the ferry was tied up about 100 metres behind the ship and it was a pleasant sunny day, six of us decided to walk. That there was nothing in the Brittany Ferry terminal (all four shops were shut because "there is no staff available") was no fault of the cruise company so I won't complain about that. Suffice it to say that we bought a cold drink from a small van parked outside and lay on the grass by the car park till it was time to leave. The interior of the Cherbourg cruise terminal was almost deserted as well. It's a huge 19th century building with a newer part tacked onto it, but there was ONE staff member in the entire building - at least the bits we could see. There were some large ship models on display in the newer section, but no information with them and we were hustled past them at some speed. I really enjoyed my cruise - most of it. I'll divide my comments into two halves. Pros: Very friendly staff Nice ship, not too large Food - tasty and well presented Cabin - surprisingly spacious, although it might not have been with two of us sharing Cons: MIRRORS EVERYWHERE - even on the ceilings of the restaurants! If like me you don't like looking at yourself in a mirror, it's not a good experience! Very confusing to try to work out what was included and what was not. I shouldn't have let myself be talked into spending 37 Euros on something I didn't need Not very organised - as my experience with the restaurant, the bus and the computer demonstrated Tiny pools. I didn't take my swimsuit because I knew I was only going to be on the ship for 1 full day, but I wouldn't have been able to swim in either of the pools at all. They were fairly deep (over 2 metres at one point), but not very big VERY expensive extras! I suppose if I'd stayed on longer I would have worked out what I did or did not need but it would have been good to have had more details Overall impression: lovely ship, nice and clean and well laid out. I like taking photographs so I spent a lot of time on the various decks snapping away. Would I go again? Yes. On the same ship? Yes For longer? If I could afford it Read Less
Sail Date September 2012
MSC Opera Ratings
Category Editor Member
Cabins 3.0 3.7
Dining 3.0 3.1
Entertainment 5.0 3.4
Public Rooms 4.0 3.9
Fitness Recreation 3.0 3.2
Family 4.0 3.2
Shore Excursion 4.0 3.0
Enrichment 1.0 2.9
Service 4.0 3.4
Value For Money 4.0 3.2
Rates 3.0 3.5

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