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1 Helpful Vote
Sail Date: April 2019
One reason I choose to Cruise was to have fun and try out new experiences, how is it like to be in a titanic a 5 star moving hotel. The first time you enter the ship the ship smells 5 star and looks 5 star all the way, the decorations ... Read More
One reason I choose to Cruise was to have fun and try out new experiences, how is it like to be in a titanic a 5 star moving hotel. The first time you enter the ship the ship smells 5 star and looks 5 star all the way, the decorations inside are amazing you even forget That you are inside a ship. The embarkation que is horrible, you can't wait for a while before entering the ship, and didn't like the fact that they only open few service desk during embarkation. The stuff members are super great and friendly especially the man responsible for our deck 8, even when most of them didn't know how to communicate in English but they tried. MSC is one hygienic cruise hotel I ever seen, every corner you turn there is sanitation thats what I loved. The food is super Healthy and they don't compromise on taste, everything I ate I could taste that it's quality food. The dinning areas I loved them because you get the opportunity to dress up and be fine and finned, only problem is you have to buy soft drinks all the time, I don't mind them selling alcohols wish they could have gave us maybe complimentary soft drink for every fine dinning meal or 5 drinks per Cruz then the rest you purchase. I loved Eric the voice from above the program director all his shows were fun and entertaining. The parties organized by stuff were super great problem they only last for an hour. Deck 13 buffet area was home to most cruises and would like to give blow to the stuff there at deck 13 because they are forever working, especially the pizza guy 24 hours pizza. Our cabin was in front so every wave the ship cut through we felt it, and you couldnt stand straight which resulted in sea sickness, so would advice you to book balcony center cabin. The excursions on the island were expensive hence did not do them. I hated the fact that we did not go to Pomene Island and they could not take us to a different island like Maputo instead of Portuguese Island which had nothing to see the second day and the waters were unclean to swim at them. Pomene has been giving them a problem why don't they start looking for an alternative to island or take it out on your markets because when I booked I saw two island and wanted to visit two not one island. The disembarking program failed them a bit, stuff was not properly assigned to guide people were they should go,whuch made things to go slower. The photo package is expensive and it would be nice if the price could go down or be included as our take home package because we got nothing as complementary everything you have to buy. Despite all the negatives would still go and advice people to go is an experience you don't want to miss. Read Less
Sail Date: March 2019
Our cruise date was looming and we were going ready with trepidation, due to our last cruise with MSC being spoilt by both the illness of my wife and the rather bad service from the crew. Our cruise date came round the taxi collected us ... Read More
Our cruise date was looming and we were going ready with trepidation, due to our last cruise with MSC being spoilt by both the illness of my wife and the rather bad service from the crew. Our cruise date came round the taxi collected us and down to the harbour we went, MSC ground staff took our luggage straight from the taxi and whisked us to the wheelchair assist station and what a difference we were on board and seated by the pool within twenty minutes, compared with the one and half hours on our last trip. Holiday started no problems for the duration of the cruise apart from trying to get a room-service menu for breakfast, we asked at least four times on the first day (Monday) and it arrived late on Tuesday evening ready for breakfast on Wednesday that said and off my chest we had a really fantastic time from start to finish. Talking of food every meal we had was of the highest standard and a varied menu to cater for all tastes. Disembarkment went as smooth as embarkation and we had to wait for our taxi to arrive which we booked late due to the epic four hour adventure of our earlier cruise where they had to reopen customs and immigration to get us back on sovereign soil. Bottom line we have booked our next years cruise and are looking forward to being on board again. Read Less
2 Helpful Votes
Sail Date: March 2019
So this was my very first cruise. We were booked in a balcony cabin. The whole experience was out of this world, from being welcome by the oh-so-friendly crew member at the entrance, to walking up gold trimmed staircases, to walking past ... Read More
So this was my very first cruise. We were booked in a balcony cabin. The whole experience was out of this world, from being welcome by the oh-so-friendly crew member at the entrance, to walking up gold trimmed staircases, to walking past very elegant dim-lit lounges with elegant seats, to the buffet at Deck 13 where food is served from the morning until midnight. Here you have dining options, you can either opt to eat at the classy restaurant where you are treated to a 3 course meal by the very friendly, professional waiters, or visit Deck 13 for a buffet style treat. They kept us well entertained throughout the duration of the cruise, we had karaoke evening, themed party, teambuildings, bingo, quizz, etc. You get to party all night long if the night club is your scene. Their choice of songs caters for different tastes, and the songs are current which i found very interesting. Not forgetting one of my personal highlights, the trip to Portuguese Island. Where you get to lounge in white seats while enjoying freshly made fish and other grills or snacking on some fruits while sipping on cocktails. I got a bit jealous when I saw some people who had brought their children with, there's loads of entertainment for kids. I'll sure bring my own kids on my next cruise. It was 5 star treatment all weekend, i would recommend it to anyone. I absolutely loved it. Thanks you MSC. Shout out to my waiters, Partana and Faizal at the L Oleandro restaurant. Read Less
Sail Date: March 2019
I will not suggest to my worst enemy to go on the MSC MUSICA AGAIN the cruise was over booked since we got on the ship we did not have anyplace to sit , never mind the package that i took they said there will be a welcoming letter from ... Read More
I will not suggest to my worst enemy to go on the MSC MUSICA AGAIN the cruise was over booked since we got on the ship we did not have anyplace to sit , never mind the package that i took they said there will be a welcoming letter from the Captain - just a note from management i wanted to take all my grand children next year but i will rather stay at home some of the people on the cruise stayed in there cabin due to the overcrowding if you wanted to get a drink at the bar it took you half to and hour, i can be glad that idid not take any children, the super sokkie we paid was a waste of money we could notsee any of the artist and i had to sit on a lamp pole, we could not even see the activities on the cruise we had to stand 95% of our time the only time we could sit was at dinner or lunch This cruise was for my husband birthday and he hated every minute of it the photos costed a lot of many sure all the photos they destroy could have been givenat a special price on the last day of the cruice Read Less
1 Helpful Vote
Sail Date: March 2019
MSC Musica was highly recommended, but did not meet the standard. Cabin was dirty, food mediocre and the stuff not really friendly. The only thing that was good was the theater. The shows where brilliant. Otherwise overall it was a ... Read More
MSC Musica was highly recommended, but did not meet the standard. Cabin was dirty, food mediocre and the stuff not really friendly. The only thing that was good was the theater. The shows where brilliant. Otherwise overall it was a waste of money. I am bitter. I paid R12 600.00 but what I got was not worth that at all. I tried to upgrade but the room but the receptionist said that was not possible. I complained about the dirt but nothing was done. I had a balcony cabin but the balcony was dirty for the duration of my our stay. The last guest was a smoker and left a glass with cigarette stubs by the balcony and that glass was there for the duration of the stay. I got tickets for my brother and his wife as a wedding gift and they had a love time, so I was expecting the same only to get the horrendous sevice I got. I am vegan and there was no food. I tried to customize the vegetarian food but there was very limited options. This was a terrible cruise. I will never recommend it to my friends and family. The service is just not consistent. My brother got a great service and I got a bad service for more or less the same price. I am very disappointed and I feel cheated. Read Less
Sail Date: February 2019
Sailed with 15 ladies. My first experience, definitely not my last. I enjoyed every moment . I had plenty fun and also my quiet moments , whereby I just sat down and watch the chefs and waiters doing their appointed tasks , ... Read More
Sailed with 15 ladies. My first experience, definitely not my last. I enjoyed every moment . I had plenty fun and also my quiet moments , whereby I just sat down and watch the chefs and waiters doing their appointed tasks , amazing -making all those dozens' of pizzas, salads , food , everything so detailed and seeing them doing it with such joy , made me appreciate life, food and my own job. Restaurants are amazing , food is of excellent good quality . I find the food (including , veggies , fruit and salads )to be very healthy, and tasty. the children clubs were also amazing, ( my grandson will definitely join me on the next cruise!)The youth entertainment was amazing, fun, energetic, I just had a ball joining in. The cruise rekindled that youthful, energetic, grateful feeling in myself . I also enjoyed the island visits, On the island-POMENE- my heart went out to the kids begging for food whist we had plenty to eat ( IT WAS A HUGE CHALLENGE ) Thanks to this cruise , I overcame my fear of sailing Much appreciated Will be back soon! God bless Read Less
4 Helpful Votes
Sail Date: February 2019
The Good The staff are amazing and helpful especial out waiter at table 6088 The staterooms are clean and have what you need for a two day cruise Food when you could get the buffet was very good The Bad The queuing to ... Read More
The Good The staff are amazing and helpful especial out waiter at table 6088 The staterooms are clean and have what you need for a two day cruise Food when you could get the buffet was very good The Bad The queuing to get on the boat ,this was so bad it took over two hours to get through this process , no attention was given to families with children or the elderly who had to stand in the heat without water or a place to sit, the queuing to get to the buffet and then find a table to eat your food on hectic , queuing to get drinks , queuing to get ice cream ,we dd lots and lots of queuing The security drill which I am sure is very important was not organised at all ,Im still not sure what that was all about , I mean with technology today I would thing their was a much easier way to handle this. Read Less
Sail Date: February 2019
This was my 3rd cruise (Sinfonia, Opera and Musica), but each one had its own unique experience. It was a last minute decision which was worth it as we had a great and enjoyable time on board together with family and friends. The ... Read More
This was my 3rd cruise (Sinfonia, Opera and Musica), but each one had its own unique experience. It was a last minute decision which was worth it as we had a great and enjoyable time on board together with family and friends. The embarking and disembarking was much better organised than the previous times. Crafts and demos was exciting and the shows were spectacular. had a relaxing time in the sauna, steam room and indoor Jacuzzis. Balcony room was spacious with a lounge area although not much time was spent in the cabin. Meals were good, but unfortunately lots of wastage by the patrons. The 24 hr pizza service, pizzas were not filled well hence wastage of 1/4 of the each slice ! 24 hr teas and coffees, unfortunately water was warm throughout except at breakfast. The trips to and from Pomene Island went very smooth but due to the immense heat, not much time was spent on the Island. Had a great time at the casino and bingo game. Looking forward to the cruise again early next year. Read Less
Sail Date: January 2019
This was our 3rd time with msc and have never been impressed with them, but chose this cruise for the itinerary It is a very nice ship but the organisation is abismal, lack of communication, public areas not very clean, toilets often ... Read More
This was our 3rd time with msc and have never been impressed with them, but chose this cruise for the itinerary It is a very nice ship but the organisation is abismal, lack of communication, public areas not very clean, toilets often dirty and no toilet paper.Poor choice of food, small portions and overall not very good. If you are using the public toilets make sure you there is toilet paper in there! ! The cabin was small but OK, the cabin steward was excellent, nothing was too much trouble, he was very polite. He kept the cabin spotlessly clean. Embarkation was chaotic and that is putting it mildly.Queues in the reception .We area were always long and slow moving. We were very lucky to have an excellent waiter in the the restaurant but not everyone was so lucky.There is an obvious lack of training in the staff. If all staff were adequately trained it would make a big difference. Definitely will not go by Msc again. Read Less
Sail Date: December 2018
Traveling is my forte, and a cruise was on my bucket list for 2018 with my family. Our first family holiday! Which we enjoyed thoroughly. Excellent service all round, great food, entertainment and activities. Embarkation and ... Read More
Traveling is my forte, and a cruise was on my bucket list for 2018 with my family. Our first family holiday! Which we enjoyed thoroughly. Excellent service all round, great food, entertainment and activities. Embarkation and disembarkation was good. Dining was fantastic, service of the waiters and waitresses were excellent. Very friendly and always obliging. My son enjoyed the excursion as his goal is to work on a cruise liner someday. We absolutely loved the island, a day well spent!! Not forgetting the boat ride to the island! It was amazing with the cool breeze and water splashing on us, enjoyed it so much! The people on the island were so friendly, the markets sold beautiful souveniers and clothing. I will definitely cruise again, it's on my bucket list for 2019!!! This time i will pack much lighter as i was'nt aware that it was so cool and casual, and nobody really notices what you wear. Everyone has so much fun!!! Read Less
MSC Musica Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 3.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 4.0 0.0
Shore Excursion 3.0 0.0
Enrichment 1.0 0.0
Service 3.0 0.0
Value For Money 3.0 0.0
Rates 4.0 0.0

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