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1 Helpful Vote
Sail Date: April 2019
One reason I choose to Cruise was to have fun and try out new experiences, how is it like to be in a titanic a 5 star moving hotel. The first time you enter the ship the ship smells 5 star and looks 5 star all the way, the decorations ... Read More
One reason I choose to Cruise was to have fun and try out new experiences, how is it like to be in a titanic a 5 star moving hotel. The first time you enter the ship the ship smells 5 star and looks 5 star all the way, the decorations inside are amazing you even forget That you are inside a ship. The embarkation que is horrible, you can't wait for a while before entering the ship, and didn't like the fact that they only open few service desk during embarkation. The stuff members are super great and friendly especially the man responsible for our deck 8, even when most of them didn't know how to communicate in English but they tried. MSC is one hygienic cruise hotel I ever seen, every corner you turn there is sanitation thats what I loved. The food is super Healthy and they don't compromise on taste, everything I ate I could taste that it's quality food. The dinning areas I loved them because you get the opportunity to dress up and be fine and finned, only problem is you have to buy soft drinks all the time, I don't mind them selling alcohols wish they could have gave us maybe complimentary soft drink for every fine dinning meal or 5 drinks per Cruz then the rest you purchase. I loved Eric the voice from above the program director all his shows were fun and entertaining. The parties organized by stuff were super great problem they only last for an hour. Deck 13 buffet area was home to most cruises and would like to give blow to the stuff there at deck 13 because they are forever working, especially the pizza guy 24 hours pizza. Our cabin was in front so every wave the ship cut through we felt it, and you couldnt stand straight which resulted in sea sickness, so would advice you to book balcony center cabin. The excursions on the island were expensive hence did not do them. I hated the fact that we did not go to Pomene Island and they could not take us to a different island like Maputo instead of Portuguese Island which had nothing to see the second day and the waters were unclean to swim at them. Pomene has been giving them a problem why don't they start looking for an alternative to island or take it out on your markets because when I booked I saw two island and wanted to visit two not one island. The disembarking program failed them a bit, stuff was not properly assigned to guide people were they should go,whuch made things to go slower. The photo package is expensive and it would be nice if the price could go down or be included as our take home package because we got nothing as complementary everything you have to buy. Despite all the negatives would still go and advice people to go is an experience you don't want to miss. Read Less
Sail Date: April 2019
cruise was advertised in the sunday times as pay for double and 50% for the third person was a very good deal and any6 other offers of that type would surly see me on board again only problem expoerienced was the drink coupond that ... Read More
cruise was advertised in the sunday times as pay for double and 50% for the third person was a very good deal and any6 other offers of that type would surly see me on board again only problem expoerienced was the drink coupond that was delayed and only recieved it on Sunday evening the excursion was vey good as far as the activeties on the island was concerned as well as the food that was catered for and the shattel of passangers to the island was also very well ocastrated cleanleness was obseved on the ship and lots and lots of a variety of food was on offer and also thier was coffee and tea as well as hot chocalte available almost 24hrs the appreciation also for the hallal corner was also noted The entertainment was most appreciated as the people that staged the show were of proffasionalst and the people on board really enjoyed themselves with the on going none stop dancing from embarkment to disembarkment If there would be a special package again i will certainly be on board again thanking MSC CRUSES for a wonderfull experience on board and a very safe sailing to and from Read Less
Sail Date: March 2019
Why is the photos so expensive. When you dont buy it they throw all away?? Their are many people that look at the photos but dont buy. It is very nice pictures but really expensive. Think about cheaper prices as to throw everything away.. ... Read More
Why is the photos so expensive. When you dont buy it they throw all away?? Their are many people that look at the photos but dont buy. It is very nice pictures but really expensive. Think about cheaper prices as to throw everything away.. The food staff rooms and entertainment is very nice. On our 2 nd trip their was also more fish available. Deserts and so many of a variety of fruits were avaible. Cocktail of the day was also our favourite The staff is helpfull and friendly. We enjoy all the entertainment . We did not see the Sokkie singers too much to mingle with them as it would have been nice. On Portuguese Iland with all the changes and enough shades was awesome. We will definitely go on another cruise. Prices is resonible. Their is 1 more last thing. The hairdryer does not work as the laat time Read Less
Sail Date: March 2019
it was an experience and I would like to take my whole family again on this worldly experience. The friendly crew makes you to feel welcome and at home. All the activities on the ship was such an experience one just needs to experience ... Read More
it was an experience and I would like to take my whole family again on this worldly experience. The friendly crew makes you to feel welcome and at home. All the activities on the ship was such an experience one just needs to experience yourself. The service was excellent. I could not attend all the activities as there was too many and I have to go back to finish all others. The entertainment was the highlight of my trip as I am a person that likes to enjoy myself on the dance floor. I think 3 days was not enough for me to peruse through the entire ship. next time I would want to do more excursions compare to only Portuguese Islands. I have really enjoyed myself with my friends. There was a variety of food and we could just choose what ever we wanted. The service was good and I hope to see all the crew members again in the near future. Read Less
Sail Date: February 2019
Wanted to experience cruising since it was my first time, i miss breakfast and lunch buffet it was wonderful. I cant wait to go back again it was unique experience . The staff was friendly when need assistant they will help with smile. ... Read More
Wanted to experience cruising since it was my first time, i miss breakfast and lunch buffet it was wonderful. I cant wait to go back again it was unique experience . The staff was friendly when need assistant they will help with smile. Every time we leave our cabin when we come back its neat and well packed.service from the disco it was excellent really enjoyed myself a lot from there. Embarking to portuguese island wit a boat first when the boat leave i was scared looking left right front and back its only water but when spend few minutes i enjoyed too much. FOR A FIRST TIME VISIT I GUESS WHEN VISIT AGAIN I WOULD KNOW WHAT TO PACK FOR MY CRUISING AND HAVE ENOUGH FOR MY ENTERTAINMENT.I WISH TO CRUISE WITH MY FAMILY NEXT TIME FOR THEM TO EXPERIENCE WHAT I DID.CLEANNESS IS THEIR BEST THEY MAKE SURE.WOW THE MUSIC WAS ACCOMMODATING EACH AND EVERY ONE WHO WAS THERE Read Less
Sail Date: February 2019
I chose this cruise as I always wanted to do so but was never able to because of work and family commitments, mu only regret is that I did not do the cruise sooner :(. We embarked on the 11 February 2019, remember to get to the ... Read More
I chose this cruise as I always wanted to do so but was never able to because of work and family commitments, mu only regret is that I did not do the cruise sooner :(. We embarked on the 11 February 2019, remember to get to the embarkation port a earlier to avoid standing in long queues, the crew assisting with the embarkation was very efficient and directed us in a well manner, the entertainment also kept the queue occupied...it was amazing to see the elderly and disabled being assisted immediately. I did not book the trip so I was not aware of the "Easy On Board" system which allows quick embarkation for a fee, next time I will make use of this service. MSC makes this cruise exciting beginning to end with the photographs which can be purchased on board. I was amazed at the luxury of the ship as we entered, the welcome by the employees and the continuous reminders of what is required and the friendly smiles deserves a "thumbs up" Collection of vouchers (Drinks, water, etc...) which can be purchased with your booking was easy , also note that vouchers can be purchased on board as well. It is advisable to purchase the vouchers as part of the cruise package... I was a bit disappointed with the cabin being small but as I previously stated I did not book the cruise and will definitely book a cabin with a balcony on my next cruise.. The housekeeping service is excellent as the cabins were cleaned out twice daily. The Buffet is excellent with a huge variety to choose from and also includes a Halaal food station. The dinner at the restaurants was also good with also an option of a Curry menu for the spice lovers. The service from the waiters is exceptional The one thing that I most enjoyed was the entertainment and activities especially the world class daily shows at the theatre. The show at the theatre must not be missed by anyone... The Port and shore excursions was awesome, I would recommend that you book your seating spaces etc...with your cruise package, once again I was not aware....but will definitely do so next time. Also get your tickets to the islands early instead of waiting after breakfast to really enjoy the islands. Pomene was extremely hot, the one negative was the water package at Pomene we received 1x 500ml water instead of the 1.5 lt water which is purchased on board, MSC should have taken a decision to sell 2 x 500ml of water if they did not have 1.5lt.... Getting back to the ship was a nightmare due to standing in queues in the heat and passengers cutting the lines claiming their family were already in line and the crew did had poor control over the passengers and whom were next in line...there should definitely be a drinks station at this area for passengers to purchase water etc.. whilst in the queue. I love reading and the ship has a library but with limited selection of English books...this could be improved. Overall experience was 10/10...I loved every minute of the cruise and proud to say I have been bitten by the "Cruise Bug" and am already planning my next trip.. Well Done MSC Musica for a beautiful experience..... P.S....the ship cruise is for partying and having fun...... Read Less
Sail Date: February 2019
Highlights I chose MSC because ever since I have started every time i become more crazier to take a cruise. This was my third time because I love the atmosphere, I love the hospitality and I just love being part of this family because ... Read More
Highlights I chose MSC because ever since I have started every time i become more crazier to take a cruise. This was my third time because I love the atmosphere, I love the hospitality and I just love being part of this family because everything is being done on professionally and efficiently on board. I should really say Musica is indeed a beautiful baby. Spacious cabins and very attractive scenery. Embarkation was a little longer but there was a valid reason which was a a result of load shedding which was beyond anybody's control. Otherwise the excitement killed the thought and waiting was no problem. From my previous experience there is normally no problem as far as that is concerned. It was only when we came back that I noticed somebody not being happy about her luggage because she could not find it. It was a little odd as I never heard of that ever since i started boarding the ship. Maybe there should be a checking point where security checks that people do take the luggage that truly belongs to them. The lady was causing an unnecessary scene drawing attention. Thank you for serving food that makes one to yen for more. The food is being served with love. Thank your kitchen team for looking after us. It is by choice to eat unhealthy but you surely do cater for everybody to eat a healthy meal. The plays are always exquisite. Thank you very much entertainment team you were just wonderful. Your costumes are always out of the world and everything becomes real. One of my highlight is this that I got to dance with one of the officials and that made my cruise the most enjoyable. Chilling around the pool more especially when there are activities is also most enjoyable experience. I love being on the Portuguese island. I love the water as well as the atmosphere around the island. It is more accommodating. The setup as well as the moving around all the activities are people friendly. Please make some improvements at Pomene as well or rather bring back the excursion of going into Maputo and cancel Pomene. I personally did not find the place enjoyable. The hot sand is unbearable, the limited space makes it very unpleasant for the people who came later and did not have any shelter to be under. The footpath leading to the beach could be at least outlined properly with wood material or so. Please take this matter seriously as it really was a low light as far as the excursions are concerned. Thank you very much for the great time that we had on the ship. The service from the people cleaning the cabins as well as the the waiters, not forgetting the personnel you meet around the ship who always are willing to help. How can I forget the teachers who so wonderfully look after our children and make their time a memorable. That gives mummy and daddy ample time to enjoy being on the ship without any hassles. My grandson was always reminding us not to forget that it is time for him to be dropped off. This is a lifetime experience as it really awakens the child in me. I would never miss an opportunity to go on a cruise. I intend cruising at the end of December to Mauritius and will share that with my sister. Read Less
Sail Date: February 2019
Myself and my mom (who is 78yrs old) went on the trip. From the start of the trip till the end was AMAZING, the cabins was comfortable and spotless. The entertainment stunning. I am encouraging all my friends and family to go on one of the ... Read More
Myself and my mom (who is 78yrs old) went on the trip. From the start of the trip till the end was AMAZING, the cabins was comfortable and spotless. The entertainment stunning. I am encouraging all my friends and family to go on one of the MSC cruises. It is truely value for money entertaining a great experience.The food was well divine. I would go on a MSC cruise any time instead of booking a holiday at a hotel where you still had to worry about meals. The drink packaging that you can buy online before the trip really adds that extra value for money. The staff are friendly and always have a smile on the faces and willing to assist you with anything. The baristas was most friendly of all. I was also very impressed with the upgrade of the Portuguese Island, so much better than when i visisted in 2011. Thank you MSC for the amazing memeories Read Less
Sail Date: February 2019
I choose MSC Musica because of what the ship had to offer sounded very attractive. The look off the ship and structure captivated me .The overall experience from the food to the staff were exceptional. The fine dining experience was one ... Read More
I choose MSC Musica because of what the ship had to offer sounded very attractive. The look off the ship and structure captivated me .The overall experience from the food to the staff were exceptional. The fine dining experience was one of a kind ,being graced with such humour loving and passionate waiters made the our time there worthwhile.The cabins were well kept on a daily basis which I was pleased about. The island pomene and the shows were breathtaking and was the highlight of my vacation. We were given the oppurtunity to meet and be seated to such an amazing family. Also the emabarkation and disembarkation processes were well planned out and executed. This ship gave us diversity from the people to the cuisine. I simply loved everything about this cruise ship. I will definitely be doing many more trips with the MSC family. Thank you to all involved for making it an unforgettable experience. Read Less
Sail Date: February 2019
When we got on board in Durban everything was excellent, curtesy from proffessional staff, our luggage well taken care, lunch already prepared, safety aspects observed and the takeoff entertainment exceeded my expectation.Just wanted an ... Read More
When we got on board in Durban everything was excellent, curtesy from proffessional staff, our luggage well taken care, lunch already prepared, safety aspects observed and the takeoff entertainment exceeded my expectation.Just wanted an experience a cruise so can plan a holiday with my family, also just have fun and a weekend away. It has been the best experience in my life, now i will be planning to take my whole family. Every thing about the cruise from embarkement, the ship itsself, food entertainment and also hassle free disembarkement was excellent. Portuguese island Msc Lodge was spectacular, entertaiment, security, vibe all was world claas. I came with my friend but everything was worth the price. Loved different people with different cultures on board with their caring, helpful and friendly nature. Big up to your team and staff. Iwould like to take my son to have this life time experience, Well done MSC. Read Less
Sail Date: January 2019
I did explore the cities before the cruise, embarkation and disembarkation went very well. I went to the cruise before so was familiar with the other things but the levels are upper than before, ship everything is so clean, the staff ... Read More
I did explore the cities before the cruise, embarkation and disembarkation went very well. I went to the cruise before so was familiar with the other things but the levels are upper than before, ship everything is so clean, the staff members do have respect to the guests, the cabin I was not expecting it, for me the cabin was the lowlight it was a 4 sleeper the cabin was too small for 4 people there was no space in the cabin, the top beds were so uncomfortable. Dining everything was ace, entertainment and activities oh that one was on top, service was excellent. Excursions the trip was going to Pomene and Portuguese Island but we ended up not going to Pomene nobody inform us about the changes we only went to Portuguese Island so for me that one was a lowlight maybe if they did inform that would be better because I went to this trip because of Pomene because I never went to Pomene before if I knew that we will only do Portuguese Island I wouldn’t go on this trip. I was traveling with my friends and I think that was last my trip but not sure. Read Less
Sail Date: January 2019
My friend and I were looking for a cruise and found this one on the internet. It was a wonderful experience for me. The embarkation process [ from 11:30] until we were in our cabin was to long for me. The disembarkation went very smooth. ... Read More
My friend and I were looking for a cruise and found this one on the internet. It was a wonderful experience for me. The embarkation process [ from 11:30] until we were in our cabin was to long for me. The disembarkation went very smooth. The cabin was excellent and always nice and clean. The beds are fantastic. I enjoyed the balcony very much. The food were outstanding and there were something for anyone to eat. Even the two extra days we were on the ship - the food were still enough. The crew and waiters were always friendly and helpful. I did not take part in the outdoor activities because that is not my kind of thing. But I enjoyed the shows and the documentary films very much. I really enjoyed the lounges where I could relaxed with a book. The hospital crew were great and help my friendly and very quick. I certainly will make use of your cruises again in the future Read Less
Sail Date: December 2018
The MSC Musica is the best experience I think anyone MUST experience atleast once in your life!! This has been the best time of my life. From the moment you arrive at Durban terminal, to the moment you disembark, the service is of ... Read More
The MSC Musica is the best experience I think anyone MUST experience atleast once in your life!! This has been the best time of my life. From the moment you arrive at Durban terminal, to the moment you disembark, the service is of excellent quality, you feel like royalty. The shows are out of this world, so much effort and detail to give the best most entertaining production, food was the best of the best. Prepared and displayed with class, Thank you to each and every staff member that i encountered for the hospitality and beyond friendly service!! Special thanks to Leo Lopez from the entertainment crew, for showing us around and taking care of us, and always around and willing if we were not sure about something. I cannot wait to go on my next MSC cruize. Once again thank you. I will definitely see you again in the very near future!!!! Read Less
Sail Date: December 2018
Trying to find the perfect gift is always daunting, luckily i decided to gift my husband a cruise with the Msc Musica, Upon Arrival at the harbour, There was a que to get into check in and to leave your luggage, each step was even more ... Read More
Trying to find the perfect gift is always daunting, luckily i decided to gift my husband a cruise with the Msc Musica, Upon Arrival at the harbour, There was a que to get into check in and to leave your luggage, each step was even more exciting as its just one step closer to boarding, When we reached check in and all was in order my two kids, husband and i literally ran to the boarding area, We stopped quickly at the refreshments area to grab a drink and off we were ( this was so though full after waiting in the ques, a thirst quench was just what we needed) The music and the friendly staff outside just set the mood, Finally we arrived inside the ship, our passports was taken and immediately we were sent upstairs to get a wrisk band for my 7 year old, so basically this as to be worn by the child throughout the cruise, as it makes it easy to locate which cabin the child is,incase they get lost. As we explored we bought our drinks package and went on the 13th deck for our buffet lunch, this was my favourite spot throughout the cruise haha hence the weight gain, everything was perfectly set up, different types of food, bread rolls, salads, dessert, tea coffee and water is always served. We sat at a table and indulged in our scrumptious lunch btw the buffet is open 20 hours, breakfast lunch and supper, And the pizzas is thee best tasting pizzas ever, Everything is always in order as soon as u done eating theres always someone to clear up ur table. Making it easier for the next person to come in, After eating we went to our cabin to change up and went on deck to do the drill, Finally we set sail, the experience of just leaving was absolutely amazing. Everyone was filled with excitement. We had abit of a confusion with our cabin and illena from reception was the absolutely best, so friendly and she even sent up a bottle of champagne and some yummy snacks for my husband on his birthday. Theres so much to do on the ship but we mainly hung out on the deck as the kids wanted to be in the pool, there is a kiddies and teens club aswell, my 7 year old loved it and still talks about his teachers, they provide activities the entire day for the kids and believe me its so safe. They even take the kids for dinner and it's so exciting for the kiddies, Again the level of quality and security is absolutely amazing these ladies and gents are so patient and caring with the kids, Everything is always in a order, at 8pm every night we were allocated a restaurant which we could dine in, the food is absolutely amazing and our waiter was so friendly and welcoming, the manager if this restaurant was extremely rude and to be honest he was the only bad experience throughout our cruise, The shopping is a must, my husband bought me the most beautiful jewellery and the 4.5 liter drinks is absolutely well worth it, Island day: Day of island was amazing such beautiful experience, u have to get a ticket on board which will tell u what boat number u are, u go to the 4th floor and a boat awaits u, nothing to be scared about again everything is always in order and safe, when we arrived at the island the blue waters and music and views was just breathtaking. There's alot of locals selling stuff so carry some cash, it was extremely hot so we went straight to the buffet, freshly caught grilled fish and the delicious water melons and mangoes was my favourite, A dj and also a live band makes u feel so blessed just to experience this.We spent the day in the water and then finally decided to leave early as we didn't want to wait long with the kids, The boats started loading up and we finally entered the ship again, As we entered there was a gentleman handing us an ice face clothe again very well thought of as coming out from the heat, this ice cloth was a bit of heaven for us, Back to sail and after refreshing up we went on board for some activities. What amazed me was everything was always in order, the staff are all very hard working, A few are abit rude but majority are so welcoming, oh please be careful when buying drinks on the deck, if u not using ur drinks package, we paid 45 dollars for two jack Daniels and two cans of coke, yet at the bar across is was 5 dollars. So always ask the price before you purchase. The theater the night before we left was absolutely amazing we got to see the captain break some moves, so friendly so creative and overall it was definitely the best experience ooooh i forgot to mention i felt sea sick for two nights so make sure u take something and they also provide some tabs at the reception area. Would i recommended this cruise? I will be off my head not too, A lifetime experience, My Kids are still talking about it and my husband says he doesn't no how to top this for my birthday hahahah. Overall I'll be back again Read Less
Sail Date: December 2018
We have been cruising with msc for many years, actually since 2009. This specific cruise was the first of three back-to-back cruises, as we only disenbarked on the 19th of december 2018. This cruise was the most exhausting experience ... Read More
We have been cruising with msc for many years, actually since 2009. This specific cruise was the first of three back-to-back cruises, as we only disenbarked on the 19th of december 2018. This cruise was the most exhausting experience ever. Embarkation took 3 hours 45 minutes. Once we passed customs, the ship served warm juices on the side, what a welcoming drink, after all the time in the shed to get through customs. Then another queue to collect vouchers. More qeues to activate the cabin account. The ship is beautiful, the staff tried to be helpful, but some of the guests behaved like barbaric pirates and this resulted in everything being hectic. The cabin was neat & clean, yet as a black voyager guest, apparently the only one on the ship, i did not feel welcome at all, i became my duty to inform the voyager desk, who was rarely available, that my cruise card need to be updated. We eventually, four days later started to receive the voyager welcome drink and platter in the cabin. After the 3rd cruise embarcation was completed on the 16th of december, i was horrifically embarressed by the hotel staff, after confirming the night before, that the seating arrangements for the second seating for the final cruise will remain the same. This was confirmed and after being seated, as arranged, we were moved around like chess pieces. I have never been this embarresed on any cruise, for that metter, not ever in even the average african restaurant. I then wrote a note to the customer service desk, indicating the situation and stated that i am not happy with the situation and the treatment from staff. The customer relations manager, chanel, the f&b manager, the spa manager, the casino maneger and other staff had a meeting and i was requested to have a meeting with them. Several issues were recitfied and we were treated with dignity and sincerely appologised to for the inconvenience and lack of acknowledgement. The main aim for this cruise, was to scatter the ashes of my partner, whom cruised with me since 2009, every single cruise, last in december 2016. We had booked a cruise for december 2017, but due to jason's medical state, he was not able to partake and we decided to cancel. Jason passed on 20 may 2018, and his wish was to scatter his ashes during a cruise. I've made all the arrangements, took all possible actions into consideration, arranged for all the documentation, made the relevant arrangement on the ship, to ensure everything is done legally and without consequinces, but eventually cancelled the request, as this was suppose to be a memorable experience, and not coupled to horrific memories. Therefor jason is back at home. I will cruise again, it's the most relaxing and practical holiday for me, as im a event planner, the head chef of my company and the owner of a venue in gauteng. I've refered hundreds of my clients and guests to msc, always tell people of this super experience, the most awesome service and amazing shows. To cruise is the only holiday for me, as it was for jason. Therefor i will not consider the last cruise i took as an indication of cruising experience, as there is so much more, i have experienced it in over 15 cruises since 2009. The portuguese islands and pomene was done and developed in great taste, well arranged and really confortable settings, but not really africa friendly, as the guests have proofed to other more sifisticated guests, that manners and etiquete lacks and can create chaos even in the best of planned events. Thank you again for a great experience. Read Less
Sail Date: November 2018
It was a launch of the musica and msc invited us. The embarkation process was very long and tedious. So to be honest that was the down fall as we had to wait for hours on hours before we could be onboard. which meant we missed some ... Read More
It was a launch of the musica and msc invited us. The embarkation process was very long and tedious. So to be honest that was the down fall as we had to wait for hours on hours before we could be onboard. which meant we missed some time and were tired when boarding. However when we were on board it was quicker and the buffet lunch was ready however that also was limited the menu on offer was not that great. I have been on a cruise before that i paid for on the sinfonia and the menu was great we were spoilt for choice so i don't know what to tell my clients if that was because we were not fully paying customers or what. The dinner menu was great also the service was limited. But the entertainment was great over all the theme of the ship is music and that is true. Read Less
11 Helpful Votes
Sail Date: September 2017
Having experienced a truly awful cruise on Meraviglia earlier this year, we approached this cruise with trepidation. We thought a smaller ship would be more enjoyable, and we were right. Embarkation in Venice was as usual with MSC - ... Read More
Having experienced a truly awful cruise on Meraviglia earlier this year, we approached this cruise with trepidation. We thought a smaller ship would be more enjoyable, and we were right. Embarkation in Venice was as usual with MSC - chaotic and lengthy. Once onboard we found our cabin ready ( great aft balcony) and luggage was delivered shortly afterwards. The cabin is on the small side and showing a few signs of age, however cabin steward was great. The ship holds 2,500 passengers and never seemed crowded, the crew are friendly ( not so on Meraviglia) and helpful. The food is also 100% better than Meravigllia - we took breakfast in the restaurant which had either waiter or buffet service, similarly lunch and our dinner seating was at 7pm. Food in the restaurant at dinner was a bit hit and miss, but there was no problem asking for something else if you didn't like your first choice. We only walked through the buffet area but it looked to have good choices which were different every day. Afternoon snacks ( sandwiches, baguettes, hot dogs, cakes etc) were also available from 4pm for a couple of hours. We had the dinner and bar drinks package which is extremely good value and with good choices. Space around the pool was good and there were always plenty of loungers available As is usual with MSC the entertainment is poor - RCI, NCL, Princess leave them standing in this area. The itinerary was very good, although in Brindisi and Kotor the stay was so short we had no time to visit anywhere (4 hours from 1pm in Brindisi and 9-12 in Kotor). Disembarkation was pretty trouble free and much better than the emarkation experience. Overall this was an enjoyable cruise, but there were very few English speakers onboard - the bulk of the passengers were Italian, French and Spanish and the cruise is very much geared to that market and as they give such huge discounts for children, there are always a great many on board - which isn't a problem for us, but it does mean that there are young children screaming in the restaurants and running around ( at both 1st and 2nd sitting). This is, of course the European way, but if you prefer a relaxing dining experience it may not suit you. This, I think will probably be our last cruise with MSC as although it is very competitively priced, you really do only get what you pay for and we will be returning to the American or British cruise companies in future. Read Less
1 Helpful Vote
Sail Date: June 2017
This was my 12th cruise and I was a little nervous about a MSC cruise based on the negative reviews. I booked the Aurea level that includes all free drinks alcohol and even bottle water, priority boarding, private sun deck for Aurea level ... Read More
This was my 12th cruise and I was a little nervous about a MSC cruise based on the negative reviews. I booked the Aurea level that includes all free drinks alcohol and even bottle water, priority boarding, private sun deck for Aurea level passengers with private bar, and free 1 hour massage. This cruise was excellent for the money, there was no difference between this line than Royal Caribbean or NCL for the money. The ship is gorgeous and having the Aurea Level gets you away from the crowds on the pool deck. Dinner in the dinning room was great The only negative was the buffet was always crowded and it was hard to find a table. Although, you can eat in the dinning room for all your meals. Dont hesitate to book with MSC just remember only do the Aurea level my friends and I had the time of our life. Read Less
Sail Date: November 2011
The MSC Musica is truly a beautiful ship. With that said, I go on cruises almost every month and was quite disappointed with this experience. Embarkation was actually the best that I have ever encountered. We dropped off our bags and ... Read More
The MSC Musica is truly a beautiful ship. With that said, I go on cruises almost every month and was quite disappointed with this experience. Embarkation was actually the best that I have ever encountered. We dropped off our bags and immediately went through security and boarded the ship. At dinner, I did not like what I initially ordered and was told that the kitchen was closed. It is important to note that there are no complimentary beverages served at dinner. No water, tea, or otherwise. You either have to buy a beverage package or bring your own water. Go on shore and buy sodas and water and bring back to your stateroom. MSC also closes the food and buffet down early. When you come back from excursions, food may or may not be available. So take note of the times on the daily program. You will NOT be able to get ANY food at all and will have to wait until dinner. The gelato was good -â€" you have to pay for it at the ice cream bar. Since there were 3 of us sharing a room, we requested the beds be broken apart. The stateroom attendant said ok but then said they couldn't do it. We did it ourselves and then upon returning to the room, the attendant looked for our approval when he turned down the beds. It was then we realized he didn't understand English. Room service is not complimentary and with very limited choices. The smoke wasn't that bad until other nearby staterooms occupants smoke on the balcony. The smoke made its way into our room. In order to stop it, we had to put a towel at the step of the door. The employees on the ship are not initially friendly. But, once you speak to them they will engage in conversation. One thing that really got me was the guest services employee actually argued with me when I made a suggestion. I stated that in order to alleviate the cruise cards from getting demagnetized that they should offer a small envelope like the ones the sewing kits come in to protect the card. She said that it won't work and we should just keep the card away from electronics. (Which is really not feasible..Everything goes in a small purse or pocket). I told her it would because I carry several electronics with me and the envelope cushions the strip and protects it from demagnetizing. She continued to argue with me. So much for customer service. The entertainment was ok. Actually, I really enjoyed the cirque style shows. One thing that was weird was that the TV had only news channels for English viewers. I never would have thought it would be an issue, but on vacation, I would prefer to lose the information overload!! The movies were old. And who wants to pay to see old movies. I never take the over-priced excursions offered by the cruise lines. Here was no different. Ports: Venice -â€" We stayed a few days in Venice before the cruise. The train was located right behind our hotel and took us straight into Venice. Bari -â€" We walked just outside the port gate onto the main street. We got a mini-train tour for $10 that took us around the city with a guide. Rhodes, Greece -â€" A nice port. We took the hop off/on bus for 9 Euro. Then, ended in the city shopping. Izmir, Turkey -â€" Took a taxi tour for 50 Euro total (3 people). Everything was great until the driver took us to his friends shop and the Mosque, which added time to the tour. He tried to get more money out of us. But, we were strict and told him we hired him for a specific tour & time and that he was only getting the initial agreed upon amount. So be careful and watch your time. Izmir was a nice stop. Athens/Pireaus -â€" Walking outside the port gate, you can get a hop on hop off bus tour for $23. Up until that point, other taxis will approach you for tours. We actually got a tour by taxi for 3 people for $70. Which was about the same price as the hop on bus. Please note if you do the hop off bus you may not have enough time to see all the sites. Katakalon/Olympia Greece -â€" Nice stop. There is a bus that meets in front of the shops that will take you to the ruins for $10. The prices in the shops were cheaper than all the other ports. So if you see souvenirs that you like, buy them there. Really a nice stop. Dubrovnik, Croatia -â€" The best stop!! We got a taxi driver to take us on a tour. I don't remember how much it cost, but it was inexpensive and WORTH it! We went up to the old fortress in the mountains and rode around the city and then were dropped off in the old walled city. It was such a treat. We had to take another taxi back to the ship. Overall, just know that this is an Italian ship. Although the price was good and the itinerary was nice, Americans need to be forewarned regarding the differences in the experience. Unless the price is very low, I would definitely consider other American ships. Read Less
MSC Musica Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 3.0 3.6
Entertainment 4.0 3.9
Public Rooms 4.0 4.1
Fitness Recreation 4.0 3.6
Family 4.0 3.6
Shore Excursion 3.0 3.6
Enrichment 1.0 3.6
Service 3.0 3.8
Value For Money 3.0 3.7
Rates 4.0 3.3

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