Like most people we spoke to we chose this cruise because of the port stops in Alexandria, Safaga and Jordan ( Petra ) all of which were cancelled. Other cruise lines were still using these ports. Also a lot of passengers only found out about the cancellations either when they embarked or after flying in to the embarkation port. Too late to cancel. Disgraceful treatment led to a lot of disgruntled ...
Red Sea cruise
Have taken over 20 cruises including 4 with MSC but Splendida was by far the worst ship. Nothing was clean, no antibac available especially at restaurants, public bathrooms mostly had no soap or toilet roll. The cabin was clean enough but was tatty and the balcony was filthy.
Food quality in both the self service and main restaurant was poor, limited and very basic - have ...
to go to places i have never been,but this did not happen as the itinary changed frequently and we had to go to places i was not interested in,out of the 28 day cruise we were at sea for fourteen of them as we were not allowed to dock.in my opinion this cruise should never had taken place and should have been cancelled.ships main staff could not or more to the point would not answer straight ...
I have over 10 years of cruising history with over 20 cruises on various line. I have seen better and lesser conditions on cruises over that time BUT The cruise that I have just taken on MSC on the Splendida on Feb 14 has been an example of the worst that I have ever experienced.
PRE Cruise: Information on what visas were required inconsistent to no information.
My calls to MSC were met ...
we chose this cruise for the itinerary the ship is ok the cabin was fine dining was not good in the bora bora food was cold or luke warm restaurant was better but still on occasions it was only warm entertainment was better when we were at sea for 12 days not able to dock anywhere we had a great waiter whose name is Dinmark one off the best waiters we have ever had on a cruise
embarkation was a ...
Let me start by saying i try to find the positive in everything. We chose this cruise (despite some negative reviews) because it had the itinerary we wanted on the dates we needed.
That said, here is why I won’t be going on msc again:
First Clue should have been the reservations process. Had to do over the phone because for some reason the new EU privacy laws meant I couldn’t do it online ...
I chose this ship because of the price to go to Dubai. I was very disappointed the ship is huge but not as elegant as I thought for it size.
The room was spacious but the toilet overran, shampoo container leaked into the shower, the mini refrigerator was not working they replaced it with a new one. The lighting in the room was inconsistent one very dim and one very bright.
The food was ...
Embarkation seemed smooth but they didn’t put our drinks package on our cruise card so had to queue again onboard ship to rectify - no apologies.
Headed up to pool deck and first thing we encounter is a pile of vomit with cones round it and most of ship cordoned off and being painted. Food in Bora Bora lacking in variety and often cold.
Lot of ship off limits for Yacht Club. Then had the ...
I went on with an open mind after reading the reviews, after a few hours the style wears off and the reality is clear.
Only a handful of staff are happy, you get told wrong information on a constant basis! You are clearly putting some out asking for service!
Food is very ordinary in the buffet and the selection is the same day in day out. Lunch food is just left out until dinner tome. ...
I have never ever experienced something so bad. MSC has so much to learn. You pay all this money and get nothing but bad, rude staff. Asked to pay extra for ALL activities. Hardly nothing to do - especially for teenagers. Everything is closed all the time. If you ask staff to do anything or help you they hardly understand their job and do absolutely nothing about it. The atmosphere is dead. Truly ...