Please do not take this cruise. My family went on this cruise and while there were some positive experiences with the destinations we visited, breakfast buffet and turndown service there were to many things negative. The customer service on the ship was just ridiculous, elevators became unusable due to there limited capacity and the shops overcrowdedness, the pools on the ship were small and ...
We had never cruised with MSC and choose this one for price and a wedding anniversary but we were very disappointed. Embarkation went smoothly and we were allowed on the ship early due to the weather in Barcelona. The cabin was a decent size on deck 10 with a balcony. Clean and spacious, mini bar if you can afford it. TV to high to watch without getting neck ache. Linen was never changed during 7 ...
Price point was appealing.... Oh how we regretted our decision.
This is just a glorified transportation vessel /FERRY. You will stop at each port to let off and take on passengers. It does not feel like a special holiday, just like taking a bus trip... No welcome just sales of package upgrades. No information about shows, dining or trips we waited 5 hours for a map of the boat layout. The ...
We usually cruise the Caribbeans but wanted to show our daughters a bit of Europe for a change.
Although the food reviews had us worried we figured it couldn't be too hard to find something eat. Wrong!
I can only say that most of the time half the buffet was closed and the other half was over crowded.
They served the same food the whole cruise more or less (recycling everything). They had ...
We're do we start embarkation at Genoa was a shambles great start .We were all given numbers which u didn't need we queued for around 1 hr 30 mins which was in a hot and stuffy building
Then came the ship msc splendida which is a great ship but let done so much by staff who don't no what they are doing .Having sailed with other cruise lines this was terrible
Food was ok nothing special ...
I have read several reviews of the Splendida MSC and must say I am very surprised with most reviews being top stars. I can not concur with the same high rating.
For a great majority of time spend on the boat I was absolutely terrorized by gangs of unsupervised and out of control kids ( thanks for port excursions!).
It was impossible to enjoy cup of coffee, dinner or even alone time in your cabin ...
The ship is really nice and the cabin a very good size. The ship is really clean and the staff in the bars are very nice. The staff in the bora bora are only table cleaners. They don't speak to the guest or help anyone. The bora bora at breakfast time was like feeding time at the zoo. In the evenings it was a little better but the food was always cold. In 7 days we only got one meal that was any ...
Our first cruise, entered with a spirit of hope and excitement soon to be dashed!
The initial shock was the wave of disembarking passesnges at Barcelona who almose trampled us as we tried to board and the slow and inefficient boarding procedures.
After hours of queueing, a very friendly member of staff brought us to our well appointed cabin. The cleanliness of the ship and efficiency of the ...
Positive: The stateroom is nicely decorate and it is quite comfortable.
Negative:
The service is so bad that I think majority of the crew especially in the dinning room should be retrain.
If you don't speak Italian than many of the entertainment will count you out.
The food quality is the worst ever. There are lot of pasta and pizza, but if you are looking for lobster, good steak, good ...
We have just returned from an MSC Splendida cruise..The previous reviews warned of bad behavior and overcharges for usual amenities..We still were quite excited about the ports of call and our trip.MSC had given the incorrect time for embarkation..as 4:00 p.m.with all passengers needing to be on board at least 2 hours prior.They also missed the correct time of debarkation as 2:00 p.m. instead of ...