Embarkation and disembarkation went surprisingly smoothly.
Cabin was adequate but we couldn't enjoy balcony due to chain smokers on next balcony. Unfortunate because husband got quite ill with bronchitis and URI and were quarantined on day 6. MSC says smoking isn't tolerated on balconies but maids apparently missed clue of ash tray on balcony. Bed was comfortable.
Food was below average. ...
This was our 4th cruise, and our 3rd in the Mediterranean; we are two mid-30's Americans who live in Switzerland. It was also our first (and last) on MSC Cruise Lines. If everything was executed perfectly, the cruise only had the potential to be mediocre – but time-after-time the staff either made mistakes or were simply rude in a way that really ruined the experience.
The issues started even ...
An honest review I wills start with the PROS
I) Service in the bar and restaurants excellent.
2) The guy attending to our rooms was excellent
3) Service in the breakfast and dinner restaurants excellent
4) All transactions on board very smooth.
5) Drinks of good quality
6) food in restaurant ok breakfast really good dinner ok not a great deal of choice buffet food not much ...
Pre-trip - we had to ask for the itinerary about a week before we left and then received it in Spanish. When I asked for an English copy I was told there wasn't one yet a German lady on the coach had an English copy.
The coach journey (from hell) - 10 hours cooped up listening to non-stop female German speakers; then 10 hours on the return - we should have been warned!
Barcelona hotel and ...
We chose this cruise as it was very reasonable and the ports were appealing .
Firstly the flight into Genoa was horrific the turbulence and the terrible landing dare I say by a woman pilot was the worst ever and we are seasoned travellers !
Standard (so we were told) 25 euro taxi transfer to the port
Embarkation was long and arduous people pushing in ,long queues, total disorganisation ...
Chose this cruise as from Southampton and reasonable cost. Ship lovely and excellent dining and cafe staff but not so good bar staff. Very good balcony cabin. However this is as far as plus sign goes. Don't be fooled by the enticement of low initial cost. Fortunately we bought a drinks package, as the prices on board are extremely high. Courtesy bus charges by MSC is certainly a money ...
The best thing about MSC Splendida is the crystal staircases in the main atrium.
Otherwise, in my opinion, corporate policy for this cruise line needs a serious overhaul. The ship seems poorly managed and directives from the top down appear to be missing. Most of the young people working on board try to do the job cheerfully, but proper training appears to be lacking, or training looks as if ...
Hello my fellow American cruisers. Stay far - far away from this cruise ship. We just returned yesterday from a 7 night Mediterranean Cruise on the MSC Spendida. The cruise was over booked with over 4,000 passengers. It was so crowded that you could hardly walk on deck 14 - much less getting something to eat without getting trampled and no place to sit. The elevators were always so crowded ...
We booked this because this was a good value cruise and we had limited choice of dates to go away for but we won't travel with an Italian cruise line again, the standards of professionalism aren't the same as other lines we've been on.
Our room was spacious with a balcony and well laid out. We had requested a cot pre boarding for our 6 month old baby and it wasn't there they didn't even seem to ...
My husband, child (age 13), and I along with another family of three decided to sail on the MSC Splendida during the Christmas season. This is our second cruise (first cruise was with Royal Caribbean Cruise Lines). The U.S. website was not user friendly when accessing the web check-in. After many calls to both my travel agent and MSC, I finally received our tickets and luggage tags (the day before ...