I have just read reviews of Splendida in November 2015 - very similar reviews. I do agree, however, that the embarkation in Barcelona left a lot to be desired. It was not organised at all and, unfortunately, no one person appeared to be in control and knew what was happening. I understand there was a problem with check-in computers and shortage of staff - no excuse MSC MUST get this sorted ...

It took 8 hours for my luggage to arrive at our room. embarkation was slow and disorganised. The disembarkation was dis-organized embarkation with people hanging around lost and confused. There was no information in place at embarkation. My husband who is disabled had to walk a very long way in the heat to the taxi, as the roads were closed for redesigning and 2 MSC ships were disembarking at ...