"Embarkation was easy and organised
The highlight were the exceptional staff especially cabin dinner and entertainment staff so friendly and cooperative
Poor nightly shows the best was done by the crew
Good was good except not hot enough
The shops had little to offer and very expensive
Their spa was very expensive for all areas massage, spas etc
On shore excursions were not well organised and very expensive also their descriptions are misleading
Biggest complaint is their bookkeeping system and reception staff not trained properly which made for a very frustrating and stressful cruise
Little compensation but could not cover the overall disappointment of their decision to not go into the most important ports
Met amazing people on the cruise and participated in many activities with the staff who give 100% in everything they do
Nothing to watch on tv
No water offered in dining room unless you paid forGreat itinerary with very interesting ports alas the highlight ports were cancelled without being informed of this change and no interesting ports were added...."Read More
Vmj
2-5 Cruises
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Age 68s
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1-10 of 55 MSC Splendida Cruise Reviews for Family to Europe
The ship itself is wonderful, well laid out, constant cleaning & maintenance daily.
Very clean & fantastic staff in bars, pool area’s & toilets.
The buffet has plenty of choices although food could be hotter at times.
My biggest gripe are the reception & excursion staff. I’m not sure how they were employed as customer service should be first & fore within any company.
Arrogant & ...
Great itinerary with very interesting ports alas the highlight ports were cancelled without being informed of this change and no interesting ports were added.
Embarkation was easy and organised
The highlight were the exceptional staff especially cabin dinner and entertainment staff so friendly and cooperative
Poor nightly shows the best was done by the crew
Good was good except not ...
Got this cruise for an excellent price a few years earlier. Ship was clean. Bar staff were friendly and chatty.
We've sailed quite a few Med cruises but the itinerary on this cruise had all new ports never been to before so that was a plus point.
Food in buffet and MDR was very good. Better than what I had expected and much better than a Costa cruise I took in April.
So why 3 ...
To be fair, my wife and i had a fine cruise. We had booked a cruise on MSC Splendida due to the route and we were not disappointed. For October the weather was excellent. It is a pity there is always a time constraint not allowing you to visited all the places you want to, however we knew the route and the timetable.
Best part of the ship is the crew. Friendly and helpful, hard working, making ...
Interesting route. Terrible experience with shore excursions staff. They were arogant and not helpful at all. My written complaint was never answered (now 4 months) even I was sending reminders. Be careful with these guys, check twice what they offer and how they care about passengers. Trip to Efes was not properly done. Some crucial points were omitted. We wasted time in carpet show instead of ...
This cruise was a replacement for one we cancelled from Miami so we didn’t know what to expect. We had just been on a Norwegian cruise the week before so we were able to make some comparisons. Right away we noticed that the buffet food was sub par. The food items were generally not hot no matter what time we arrived there and the milk should have been kept cold. I thought it was a recipe for ...
28 days from Dubai to Hamburg visiting places I had never been was the mantra for our cruise.
We set sail on March 12th 2020, same day I believe the world Pandemic was officially announced. Should MSC have let the cruise depart Dubai? - absolutely not. MSC's only objective was to get their vessel back to one of its home ports. There was no regard given as to the well being of its passengers, ...
MSC Splendida
We stayed on the MSC Splendida for one week! The experiences was from positive through to negative.
The negative feeling after the trip unfortunately prevailed: it was our first and last cruise and we could not wait to leave the ship at the end.
In general:
The Splendida is an imposing and beautiful ship, which has a lot to offer. It appears neat and clean. It was also ...
We chose this cruise because it visited all but one places we had not been to. Having travelled on the MSC Opera we knew what to expect and then it was a good trip with the only short falls being the way it catered for mainly non-UK guests.
Embarkation went reasonably well, very very busy at Valencia, people jostling about and queue jumping, checking in cases then queueing again. Disembarkation ...
Since friends and I were already in Italy we decided to try a Eurocentric cruise. Our travel agent suggested MSC and we booked the Splendida from June 11th through June 17th. We found to our surprise that many things that are covered on American cruise lines were considered extra by MSC. We were nickel and dimed to death on this cruise. We wound up spending $700 more than we expected to by the ...