Great itinerary with very interesting ports alas the highlight ports were cancelled without being informed of this change and no interesting ports were added.
Embarkation was easy and organised
The highlight were the exceptional staff especially cabin dinner and entertainment staff so friendly and cooperative
Poor nightly shows the best was done by the crew
Good was good except not ...
The ship itself is wonderful, well laid out, constant cleaning & maintenance daily.
Very clean & fantastic staff in bars, pool area’s & toilets.
The buffet has plenty of choices although food could be hotter at times.
My biggest gripe are the reception & excursion staff. I’m not sure how they were employed as customer service should be first & fore within any company.
Arrogant & ...
Like most people we spoke to we chose this cruise because of the port stops in Alexandria, Safaga and Jordan ( Petra ) all of which were cancelled. Other cruise lines were still using these ports. Also a lot of passengers only found out about the cancellations either when they embarked or after flying in to the embarkation port. Too late to cancel. Disgraceful treatment led to a lot of disgruntled ...
Ship is nice, big with lots of spaces. Service is average. Onboard activities during extensive sea days is very poor. Communication on ports to self navigate and what is happening is non existant. In cabin TV has nothing to watch. Other than destinations we wanted to see was why we booked wouldn't travel again on this ship line. Unfortunately due to conflict we lost 3 ports in Egypt and no new ...
Got this cruise for an excellent price a few years earlier. Ship was clean. Bar staff were friendly and chatty.
We've sailed quite a few Med cruises but the itinerary on this cruise had all new ports never been to before so that was a plus point.
Food in buffet and MDR was very good. Better than what I had expected and much better than a Costa cruise I took in April.
So why 3 ...
To be fair, my wife and i had a fine cruise. We had booked a cruise on MSC Splendida due to the route and we were not disappointed. For October the weather was excellent. It is a pity there is always a time constraint not allowing you to visited all the places you want to, however we knew the route and the timetable.
Best part of the ship is the crew. Friendly and helpful, hard working, making ...
Interesting route. Terrible experience with shore excursions staff. They were arogant and not helpful at all. My written complaint was never answered (now 4 months) even I was sending reminders. Be careful with these guys, check twice what they offer and how they care about passengers. Trip to Efes was not properly done. Some crucial points were omitted. We wasted time in carpet show instead of ...
I'm not including ports of call here, as this is long enough and I haven't written them up yet. The ports were Corfu, Bari, Trieste (we went to Ljubljana), and Kusadasi (we went to Ephesus).
Customization:
The Yacht Club emails passengers to give you advance options for three things: the pillows, the newspaper, and the bottle of liquor in the room. Here are the options. Pillows: down, ...
Just stepped off a 9 day Med cruise on MSC Splendida. This was my 11th cruise but my first with MSC and it will definitely be my last.
The positives; its not a bad looking ship, bars, resturaunts and theatre look attractive. Our balcony cabin, aft facing, was large and comfortable but that's about all I can say that's complimentary.
The negatives; the food was, for the most part, atrocious ...
Let me start by saying staff are FABULOUS however the rooms are very shabby, like a poor quality 3* hotel at best. They are kept as clean as possible by the staff but the carpets are grubby and stained, the sofa also stained and grubby from age not a lack of attention from staff.
Pool areas are really awful, like a bad version of a Butlins camp, overcrowded and horrible walking through tatty ...