Europe MSC Sinfonia Europe Cruise Reviews
4.0 / 5.0
7 Awards
Cruiser Rating
2.9
Poor
139 reviews
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Featured Review
Six months is a lifetime
"We chose the Sinfonia for our November cruise as we'd had a brilliant experience on the same ship in May. Unfortunately, six months is a lifetime for this ship.
Departing from Venice, the embarkation was chaotic,..."Read More
Dagenhamboy
10+ Cruises
•
Age 60s
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Review for MSC Sinfonia to Europe - Eastern Mediterranean
Dagenhamboy
10+ Cruises • Age 60s
We chose the Sinfonia for our November cruise as we'd had a brilliant experience on the same ship in May. Unfortunately, six months is a lifetime for this ship.
Departing from Venice, the embarkation was chaotic, unlike the earlier easy and almost seamless experience in Genoa. Not enough staff and a shoving of Italians all trying to push past made the experience one to forget.
The lifeboat ...
Read MoreSail Date: November 2019
Cabin Type: Interior Stateroom
Review for MSC Sinfonia to Europe - Eastern Mediterranean
agibbs
6-10 Cruises • Age 30s
We chose MSC cruises based on their "family friendly" policies and although the reviews weren't great we were willing to give it a go.
I have previously cruised with many other lines, however these were all pre-children and so i was interested to see if this was going to be a good way to travel with a small child.
I will state that not all my findings were within MSC's control and some ...
Read MoreSail Date: November 2019
Traveled with children
Review for MSC Sinfonia to Europe - Eastern Mediterranean
rmaingot
6-10 Cruises • Age 50s
Have been on many cruises and tried this line for the first time. Wasn't impressed. Also have been dealing with customer service for a finance issue. They've been terrible. These guys are as disorganized as could be. I would not cruise with MSC again because I wasn't impressed with the cruise. But I definitely wouldn't take a chance with them after what we've been through with customer service. ...
Read MoreSail Date: October 2019
Review for MSC Sinfonia to Europe - Eastern Mediterranean
slowhandjimi
6-10 Cruises • Age 60s
I will not cruise with this line or ship again the staff were rude as was the service in general, the food was not good and the entertainment was even worse, there were only three staff members that were worthy of note, a girl named Anne Carolina Silvera our table waiter called Muliaty and the cabin person (cannot remember his name), they were helpful and did their job amicably and all received a ...
Read MoreSail Date: October 2019
Cabin Type: Suite
Review for MSC Sinfonia to Europe - Eastern Mediterranean
mellygrant
6-10 Cruises • Age 40s
Just returned from an amazing cruise on Sinfonia. I’ve cruised Celebrity, Scenic, Royal Caribbean and P&O and I can say MSC were fantastic. Food was absolutely delicious, the Italians know how to cook. I can only assume others have killed their tastebuds if they didn’t like the food. Please ignore negative comments about the food, it’s simply not true. Yes the itinerary is tight but that is no ...
Read MoreSail Date: September 2019
Cabin Type: Interior Stateroom
Traveled with children
Review for MSC Sinfonia to Europe - Eastern Mediterranean
LouKiwiBrit
2-5 Cruises • Age 50s
This was my 50th birthday treat. Unfortunately the embarkation was terrible. We were made to wait 2.5 hours in the terminal (felt like cattle shed) before boarding (no organisation just all gathered like being at a concert) Compared to other cruise liners this was disgraceful. Staff on board were not that friendly to start with and I think they had so many complaints they had to make an effort, ...
Read MoreSail Date: September 2019
Cabin Type: Oceanview Stateroom
Review for MSC Sinfonia to Europe - Eastern Mediterranean
KL sailor
2-5 Cruises • Age 70s
This cruise started from Venice and started out badly - the embarkation process was a nightmare. It took us just over 2 and a half hours of standing around with little assistance from MSC personnel.
The food was not great either in our view - certainly in the main evening dining. It could have been better prepared, more spices and attention to the taste. I know the kitchens cook for 2000+ ...
Read MoreSail Date: September 2019
Cabin Type: Oceanview Stateroom
Review for MSC Sinfonia to Europe - Eastern Mediterranean
barrycollinspdm1
First Time Cruiser • Age 40s
Average at best, terrible disembarkation and embarkation processes. Front desk and customer services dont care and on ship and off have done nothing to address my concerns. Cannot gte anyone in customer services to even respond now. Have your money, see you later. Ship is clearly old, cramped cabins, shower horrendous. Entertainment and waiter staff only good thing. Told me had to adhere to smart ...
Read MoreSail Date: September 2019
Cabin Type: Oceanview Stateroom
Review for MSC Sinfonia to Europe - Eastern Mediterranean
Agof
2-5 Cruises • Age 60s
I have chosen the cruise by mistake. If you are interested in the short Mediterranean cruise from Venice select the Norwegian. MSC cruise was very badly scheduled - we had almost no time in Myconas, few hours in Santorini and a lot of time in the least interesting place, Ancona. The service was really bad, I had to ask for several simple thinks, like the safe repair, for days. All simple snacks ...
Read MoreSail Date: September 2019
Cabin Type: Suite
Review for MSC Sinfonia to Europe - Eastern Mediterranean
Johan Hodgson
2-5 Cruises • Age 40s
The worst service we have ever received on more than 50 holidays. Bad food, bad service with no eye contact or a care for the customer and you pay for everything - literally nothing is added for the enjoyment of the customer. We were an inconvenience to the staff. The waiters could not be bothered to offer a service. We queued for half an hour- glad we didn’t get the drinks package-we would still ...
Read MoreSail Date: August 2019
Cabin Type: Oceanview Stateroom
Traveled with children
