Embarkation was quick and smooth. The Preziosa is a beautifull ship with a good layout. We were cruising in an Aurea suite which includes the ‘Easy’ drinking package, massage and spa access.
Overall food quality is below average, in the buffet hot food is just warm. If you’re looking for Nutella or something alike they refer to the shop where you can buy(!) it. Never heard that one before. At ...
After reading so many negative reviews of the MSC Preziosa, our entire family felt that we have to share our great onboard experience.
We boarded the ship in Genova, a quick and effective process which was started even earlier than announced. The rooms were also ready early and our cruise cards perfectly prepared in the cabins.
The Preziosa is a big ship but well designed and the signage ...
PART ONE - Horrendous
Our holiday got off to a terrible start. I had booked to go away with my mother and a few of her [elderly] friends. We booked early and chose our cabins so that we were all together and conveniently located to the facilities we planned to enjoy. However, a few weeks before we were due to travel, one of our cabins was pulled and we were told we were going to be placed 3 ...
I chose this cruise because of the ports it was visiting. The ship itself was lovely, but they lacked in a few areas. Not enough staff. I was ordering 2 drinks at a time because there was not enough staff. They did not offer coffee cards like other lines. Instead they try to get you to but a drink package. No water with dinner, you have to buy this in the restaurant. No soft serve, have to ...
First off, we were told we had a free upgrade. I tried to contact the travel agent to no avail. When we got onto the ship, I asked about the upgrade and had a sign literally pushed into my face which said there are no free cabins. We were told to board the ship at 5.15 pm. We discovered that the ship had been parked at Southampton all day and most people just got on when they felt like it. Like ...
This was our first cruise with MSC. We chose this cruise because if the itinerary, especially Hamburg and Amsterdam. We really liked the ship its self, which is very grand, and our cabin was quite spacious with a small “Juliet” balcony. However, we were very disappointed with some aspects of the cruise.
Amsterdam
The main problem was Amsterdam. When we booked, the ship was going to dock ...
We chose this cruise as we wanted to revisit some of the destinations again & the value for money
Muster what a joke this is how you put your lifejacket on
Produce your passports at 7:30 am ??? never went we are on holiday and when we asked others they did not attend either
Register your debit card onboard yourself and if you do not spend minimum then you get back in euros by going to ...
Chose this cruise as it was a good price but with hindsight I would rather miss a cruise and put that money towards another cruise line. Ive been with other cruise lines before and have enjoyed all of them. The problem with MSC is passengers embark at every port which means constant security processes going on and in so many different languages, suitcases and chaos everywhere almost daily, this ...
We have been on over 60 cruises on at least 8 cruise lines. This is the first time when checking in, you do not produce a credit card for validation. When you get on board there is a machine to validate your Debit/Credit Card. You put in you ships card which was issued when you checked in. You then enter your card. Whichever one you use, they deduct 250Euros from this card. When the cruise ...
BACKGROUND: seven day cruise out of Southampton, to Zeebrugge, Rotterdam, Hamburg and LeHavre. Mother, 88yrs, and daughter 50’s, active and love to participate in activities like trivia. Mom uses a scooter on cruises due to severe arthritis which makes walking long distances challenging.
SHIP: I liked the ship. It isn’t particularly easy to navigate as there are multiple bars and rooms ...