Caribbean MSC Poesia Caribbean Cruise Reviews

If I could give no stars I would. I joined a world cruise with MSC and have had nothing but frustration and grievances. If you are a parent I highly suggest considering another cruise line. A child was assaulted by an adult passenger and when the parents filed a complaint after bringing him to the medical center, nothing was done but a warning. The baby pool on the cruise was under maintenance ...

My husband and I embarked on this cruise, despite a radically changed itinerary, because MSC refused our request for a refund. However, our experience was so awful that we disembarked on day 20 of 85 in Walvis Bay, Namibia, and flew home from there. Better to forfeit the unused cruise fare than to continue to subject ourselves to the cruise line’s utter disdain for passengers and 65 more days of ...

We chose this world cruise excited to visit some of our bucket list destinations. While visiting Egypt became impossible due to conflict in the region we were still thrilled we would be going to Rhodes. But not to be. More than half the cruise has been made up of sea days with substandard destinations. Food has bern appalling with regular absence of fresh fruit, salad and now no coffee available ...

We are currently on this terrible cruise Over 500 people on board have signed a petition protesting the way MSC are treating us. 1. So many sea days Change of itinerary increasing itinerary to an extra 20 sea days, less port times, and no compensation for these changes or refunds of tax and port fees. As compared to other cruise companies such as Cunard, princess, costa etc who have ...

MSC said the ship was refurbished in 2023 and they must be talking about the exterior of the ship. The public stairs lot dated with the teal and chocolate motif. The cabins are either navy or bordello red. The furniture in the cabin is worn, sun bleached and dated, think 90’s. Dining options are limited. There is the main dining room offering a selection of reoccurring average to say the best ...

I took this cruise because it was a rock n roll cruise. The problem was the Moody Cruise staff. They were rude and abrasive to the passengers. The head of security was seen grabbing a woman by the arm and pulling her up from a chair because he was in a rage for some reason. He should have been charged with a criminal assault' and fired! They got after a senior passenger who was moving as quickly ...

If I'd been told that the crew were working to rule after a nasty trade dispute I'd understand. Otherwise why be so rude, inefficient and unco-operative? Food always cold, nasty smell on upper decks and receptionists from the Soviet school of hospitality. Like many passengers caught a nasty cold for second half of the trip. We booked two trips. One was perfuntuary but on if youbdid your ...

Chosen for warm area of cruise, the Caribbean. This cruise with MSC was a dreadful experience, our worst ever cruise of 15. Bad cabin, noisy, cigarette smoke from a/c unit no chair. Very poor food in quality and choice, almost always nearly cold. Very poor entertainment, repeated after each 7 days.Had to pay for every drop of water, none on lunch or dinner table, no after dinner coffee, none ...

MSC was easily the worst cruise line I've been on and the first time after sixteen cruises that I've actively wished the trip would end early. MSC should be ashamed of how poor the quality of service they provide is, but whereas a consumer-oriented company would see complaints as an opportunity to do better I get the sense that MSC would just shrug and not care. It's not service with a smile - ...

Problems we had: 1. We were never told that the cruise was being renting out by a group. The group was Cruise to the Edge. Instead of leaving entertainment for those that weren't there to see that, the ship catered to them and left nothing for everyone else to do. We are 29 and 30 years old and old rock is not our style. We were expecting to see shows and stay busy and instead we just wanted ...