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Europe MSC Opera Europe Cruise Reviews

MSC
MSC Opera
Europe
Departure Port

Traveler rating

Excellent

45

Very Good

29

Average

24

Poor

25

Terrible

31

Cruise type

157 Europe MSC Opera Europe Cruise Reviews


yakety sax avatar

yakety sax

1 Review Written

4 Helpful Votes

Clean Ship - Everything Else Disappointing

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It had a very good itinerary of destinations, at the right time for our plans. The destinations were great. The ship was very clean and comfortable. The food was awful. Very little selection, very slow service, ...
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Sail Date February 2020


Kenwootton avatar

Kenwootton

1 Review Written

5 Helpful Votes

Just a good value cruise

We read all the reviews. We have a balcony cabin it is great, yes the shower is small but really it is good. The staff have been fantastic The food is good, really good. The buffers have everything thing you ...
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Sail Date February 2020


cruisecriticanonymus avatar

cruisecriticanonymus

1 Review Written

10 Helpful Votes

Dirty, bad service and quite low cost running ship

Ship is very much understaffed and absolutely not able to offer good cruise for such big number of passengers onboard. Obviously company is trying to save money on all aspects, including food, number of their ...
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Sail Date January 2020


Gazzetta avatar

Gazzetta

1 Review Written

8 Helpful Votes

Terrible

The ship is very unorganized. The food was the same every day. Front desk clerk named Barbara Uchiyama was always scowling and treating guests without the least education and attention. The tours were ...
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Sail Date December 2019


David Watt avatar

David Watt

1 Review Written

4 Helpful Votes

You get what you pay for, hard working crew....

I picked this cruise for the price as a solo traveller as I thought the itinerary was good for the time of the year (Dec), overall I got good value for money as the ship was clean and the crew hard working. The food ...
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Sail Date December 2019


Cranleigh Man avatar

Cranleigh Man

1 Review Written

1 Helpful Vote

Party Ship

This was our first cruise with M.S.C. cruises and we chose this cruise for the itinerary not the ship. Before we booked our cruise we looked on various websites for reviews on the Opera but there was not many, and ...
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Sail Date October 2019


valencastarias avatar

valencastarias

1 Review Written

5 Helpful Votes

Avoid!! The cruise of hell!!!

[Borrador] Este mensaje no se ha enviado. Guardado: Mié 29/05/2019 18:41 Since we left the airport the entire experience was Incredibly bad. The bus that took us to the port was leaking, the bus was ...
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Sail Date May 2019


Ginge1 avatar

Ginge1

1 Review Written

5 Helpful Votes

Awful service and after care

This was our first cruising experience and definitely our last with MSC. We travelled with another family who have been on quite a few cruises. From the start we were left feeling disappointed with the length of ...
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Sail Date May 2019


Besswest avatar

Besswest

1 Review Written

4 Helpful Votes

Disappointing

We felt there was a lot of waiting in lines. But the guests were very rude, arrogant & pushy. And people invade your space. Waiting for a shuttle bus, for approx 200 people and only one arrived a fight broke out. ...
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2 photos

Sail Date September 2019


Rosa62 avatar

Rosa62

1 Review Written

4 Helpful Votes

Fantastic Cruise

Picked this cruise from Bari as we wanted to come back to Bari and spend time in the Puglia area.. Cruise was great although more time could have been spent in ports . Restaurant waiters and service was great ...
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Sail Date August 2019


ShellyBarb0509 avatar

ShellyBarb0509

1 Review Written

1 Helpful Vote

Good

First impression on entering the ship and speaking to customer service we didn't think we would enjoy, as we had booked a drink package and disappointingly they had no southern comfort. This is our 8th cruise and ...
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Sail Date September 2019


gsgrafix avatar

gsgrafix

1 Review Written

7 Helpful Votes

Mediterranean Cruise trip aboard the MSC Opera

This summer we decided, for our vacation, to book a cruise that sailed from Venice, Italy to the Greek islands and back. Leg 1 of our cruise brought us to Kotor in Montenegro. While there we took a guided bus ...
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Sail Date August 2019


DT21 avatar

DT21

1 Review Written

4 Helpful Votes

Very disappointing for a family reunion

We chose this cruise for a family reunion, with 14 people coming in from 4 different countries across 3 continents. The embarkation process was smooth and we were able to go to the buffet and seat ourselves right ...
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Sail Date July 2019


TheFatFryer avatar

TheFatFryer

3 Reviews Written

23 Helpful Votes

Avoid

Great destinations and most staff. However the ship is a disaster. They spent millions extending the ship when really they should have towed it to the middle of the Atlantic and used it as target practice.... The ...
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Sail Date July 2019


AriannaS avatar

AriannaS

1 Review Written

9 Helpful Votes

Very poor

We often go on different cruise companies, and we have a large experience of service on cruise ships, but we were 1st time on the Opera MSC ship And unfortunately our vacation was very poor :( As soon as we ...
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Sail Date June 2019


Lbsignorelli avatar

Lbsignorelli

2 Reviews Written

9 Helpful Votes

Dedicated staff despite accident

I am writing this review although our cruise did not go as planned. It has been widely reported in the papers about the MSC Opera accident in Venice. An extremely unfortunate event due to a mechanical failure. That ...
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Sail Date June 2019


CO-SOS avatar

CO-SOS

4 Reviews Written

31 Helpful Votes

MSC Opera

We took this cruise because the itinerary was good, the price was right and it dovetailed with the end of a land tour that we took in Croatia. However, we did not anticipate that the ship would be full of Italians ...
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Sail Date April 2019


margmxca avatar

margmxca

2 Reviews Written

11 Helpful Votes

Great ports, but not a very organized ship.

We chose this cruise because of the great ports and we were not disappointed! We loved every place we went and had beautiful weather. We got to Venice several days in advance and took a Viator tour to the Dolmites ...
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Sail Date April 2019


Nalywajko avatar

Nalywajko

1 Review Written

Lovely cruise awful customer service

The actual cruise with MSC was lovely but not sure I would be confident in booking with them again due to appalling customer service and organisation. Firstly MSC cancelled our cruise saying they would reimburse us ...
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Sail Date October 2018


jazz21 avatar

jazz21

1 Review Written

4 night relax

Cagilairi to Genoa. After a busy three months in Europe the cruise was chosen as a great way to recharge. I picked this particular cruise for the Pompeii tour from Naples. but was not impressed with the ...
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Sail Date May 2018


stedman avatar

stedman

1 Review Written

5 Helpful Votes

Not what we had hoped for.

We chose the Cruise as it fitted in with the UK school 1/2 term and was going to some interesting ports. We booked over a year in advance, big mistake, the flights got altered leaving us with a 2.5 hour transfer by ...
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Sail Date October 2018


LdFd avatar

LdFd

1 Review Written

2 Helpful Votes

Noisy - couldn’t sleep but lovely kids club

I have a child and this cruise offered interesting places, at the right time, offering a kids club.. While the rooms were clean and neat and the food ok, the real downside was our noisy cabin right above a night ...
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Sail Date September 2018


scottvbisset avatar

scottvbisset

1 Review Written

3 Helpful Votes

Poor ship

Chose this cruise/ship solely down to availability and price. Overall experience was poor,infact its the worst cruise ive been on and worst is a word one doesnt expect to use for a cruise. Staff were generally poor, ...
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Sail Date September 2018


cappuccino74 avatar

cappuccino74

1 Review Written

MSC again - Opera no more

For personal reasons we were forced to travel during the main holiday season this time. This resulted in some negative experiences, as the ship was fully booked as well as full with many families and children. ...
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Sail Date August 2018


pallascats avatar

pallascats

2 Reviews Written

12 Helpful Votes

Great expectations...poor service and food

We sailed on MSC Opera, western mediterranean (Genova, Marseille, Palma, Ibiza, Olbia, Livorno) on 30 june 2018. I am Italian, my husband is from US, we sailed before on other cruise lines. We choose MSC to get the ...
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Sail Date June 2018


MSC Opera Ratings

CategoryEditorMember
Cabins3.03.6
Dining3.03.1
Entertainment5.03.4
Public Rooms4.03.9
Fitness Recreation3.03.2
Family4.02.9
Enrichment1.02.8
Service4.03.4
Value For Money4.03.1
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