We chose this cruise as we’d cruised with MSc 9 times before and been on this boat before. We also chose it because of the stops.
The boat is very tatty and needs a re fit. Our balcony was unavailable 2 days of the cruise due to maintenance. Cleanliness on board is non existent. People walk into buffet restaurants in bathers bare foot and in damp towels and aren’t challenged. Pointless having ...
I choose this cruise for the itinerary and had never cruised with MSC before. Our distilled water for a CPAP Machine was not available even though the request was made online. The food was terrible. No flavor, bland, repetitive, no variety. I lost 10 lbs on the 30 day cruise. Contradicting instructions given all the time. Two of our tours were changed and we were not told about until the night ...
We have just completed a seven day cruise on the MSC Musica to Greek Islands starting from Haifa yesterday the 4th May 2023
The ships senior front of house and officers need to show understanding that there are paying passengers aboard and treat them accordingly
The cruise in itself was mediocre at best the waiters and room staff were good and no complaints on their service but whilst we ...
Shambolic from start to finish. Embarking was a nightmare, with queues of people waiting hours, I had a disabled diabetic person with me who was in desperate need of food and facilities. I had to queue jump many many people to get some attention. Staff were unable to cope. Not a good first impression! Eventually we boarded several hours late and the some of our luggage arrived during the night and ...
We chose this cruise because the kids were free and since we were getting married it seemed like a good choice to offset some of the costs. This was my first cruise but my husband had previously cruised before on many other ships and if it was just for me I would never cruise again based on my experience on MSC but my husband swears that he's never had such bad experience on other cruises. I don't ...
CONS
-Embarkation - we were waiting for two hours in the port. The port guy was constantly shouting at you and people waiting. People in the queue were very poorly mannered, kicking, pushing you and trying to skip the long queues
-MSC gave us incorrect drinks package and then blamed our travel agent saying travel agent provided incorrect info ( not true)
-MSC allocated our preferred ...
Used a cruise company to select suitable ship for 70yrs grandmother, daughter and granddaughter 5yrs, our first time on a cruise. The ship was old and tired throughout. Food was awful, commercial plastic produced selection, it was interesting to see what arrived on your plate after ordering, I sent many main and dessert plates back and lived on the fish dishes. I do not eat the poor quality of ...
We sail RCI and NCL every few months. Embarkation and disembarkation was shocking - didnt get onboard until 2.30pm as a black status holder. Its 10am now and no one has disembarked yet... we are standing in huge lines. The premium (suite and high value) guests were left standing in the rain for 45 after being taken through security too early with no shelter and the ship wasn't cleared for ...
We embarked on the cruise aboard the MSC Musica from Durban to Venice in April 2019 with expectations of the ship not being up to the standard to HAL/Princess/Celebrity but were hoping for an enjoyable experience. Unfortunately, this did not occur. From the commencement of embarkation the experience took a downhill curve.
Not only did it take hours, passengers had to line up in the direct sun ...
We initially chose this particular cruise because of the lovely itinerary and for a special pre retirement holiday. We had cruised with MSC three times previously and although it was not the best quality cruise line it was always an acceptable standard, reasonably priced and had good itineraries.
Right from the start of this cruise things were not managed well, the cruise started in Durban ...