"On the MSC Musica, there is no complaint form and the reception staff declined to sign a letter that I wrote stating my experience that I had never received a functional cabin and that it took them >24 hours to fix the shower and toilet.It took them more than 24 hours and countless visits at the reception to fix the toilet and the shower!..."Read More
SVasilis
2-5 Cruises
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1-10 of 31 MSC Musica Cruise Reviews for Family to Europe
Serious plumbing problems:
As soon as my family and I arrived at our cabin (IR1-Deluxe Interior), the flashing of the toilet did not work, neither did the shower drain! I quickly informed the reception about this serious issue. It took them more than 24 hours and countless visits at the reception to fix the toilet and the shower! I made countless attempts to change my cabin but they declined, ...
Chose this cruise for the itinerary as places we hadn't been before . Have cruised with other companies , Royal Caribbean, Celebrity , P & O previously. Lovely start to the holiday with 3 days in lake Garda prior to picking up the ship in Venice. Boarding at Venice a nightmare took over 2 1/2 hours all down to only having 3 security scanners working for over 3200 people , come on MSC sort ...
For some background, my dad took me (19 years old) and my brother (27 years old) on our first cruise. Since this was my brother and I’s first cruise our expectations were not high. We saw a lot of bad reviews before coming but we decided to give the cruise line a shot. All of the ports on this cruise were gorgeous and we had a good time other than the ship being delayed causing us to get off early ...
We have been with msc before but this cruise from Venice was full of very noisy children and Italians. It was extremely noisy and we were on second sitting and could not hear yourself think. The food was reasonable and the service ok . The balcony cabin was very good as was the service from the steward. The boat was also noisy with strong vibrations , we were on deck 10 middle ship and it was ...
The destinations in the cruise were great, beautiful towns all. The staff very friendly.
Overall experience mediocre food not great,MSC nickels and dimes their customers . No one seems to be in charge and know one ever knows what’s going on. They do not enforce non smoking in cabins and balconies, I was inhaling second hand smoke entire trip, I ended up getting sick from smoke inhalation. I ...
We were delighted to find that the MSC Musica was relocating from the Med to South Africa, and booked Venice to Durban (24 days) as the conclusion of a long trip away from home in South Africa.
By way of summary, our experience ran along these lines:
1 - The web site is a monster and needs some serious attention from someone who understands UX ('User Experience' - the trending approach to ...
We had 3 nites in lake Garda then train to Venice and 2 nites there boarded musica everything was ok maid didn’t speak hardly saw her we went to see if we could have table for two the maitre de said no although it was our anniversary we wanted to be together we ended up on table for4 luckerly we sat with two other people who we met at lake Garda but the second nite we didn’t see them they thort ...
I do not want to give 3 stars, but 2 stars wouldn’t be fair, because there are some hard-working crew members onboard who did their best to make guests feel special.
Let me begin with this disclaimer: I am an American and this was my first experience with a European cruise line. My expectations of a cruise clearly do not align with the European way, so this cruise might have been fantastic for ...
We arrived at the port at 11:00.
There is a free shuttle at the port entrance to the ship.
It is possible to walk, but it takes more than 10 minutes (no shadow on the way).
Breakfasts 7 days the same types of dishes.
With a small change of taste of sweet yogurt or omelette.
We sailed with MSC 4 times and 4 times with ROYAL CARRIBIEN.
ROYAL CARRIBIEN has a better ...
We chose the cruise for the itinerary and the price. Itinerary was great, and we had many wonderful experiences and memories from the various ports. Especially loved Kator, Montenegro and Corfu.
The ship, however, was full to overcrowded, and there were long lines for food at the buffet almost always. The layout of the buffet areas was horrible, and contributed to the long lines for food. ...