Europe MSC Virtuosa Europe Cruise Reviews

Having sailed with MSC numerous times on several different MSC ships, our group were looking forward to our 9 night cruise. Embarkation at Malaga a nightmare. Having obtained our PCR certificates, our luggage was put onto the ship without anyone bothering to check that we had the necessary paperwork. As it was a requirement by MSC to have the PCR test 72 hours prior to boarding, you would have ...

We are frequent cruisers (with several different lines), but this was our first cruise with MSC. We were excited because this cruise was supposed to go to Casablanca. In fact we chose this cruise specifically because of this destination. It was only when we printed off our cruise documents four days prior to leaving for Barcelona (non-refundable RT airfare from Miami, non-refundable prepaid ...

After 20 months it was great to be cruising again. Virtuosa is a beautiful brand new ship. Food was excellent, even though we only ate in a specialty restaurant once. MSC is really up to par with the best when it comes to food. Staff on the ship was great, really everybody very helpful and doing their best. Entertainment was good but a bit the same, every day, always great costumes and great ...

Booked this as last minute, Southampton to Barcelona. The ship is spotless cleaning all the time. Now the it’s that are not so good. No captains daily report Food in main restaurant not good, good choice but presentation not good ( did not look to eat) so spent time in buffet, their choice of food was very good. All waiting and bar staff very attentive. There was no dedicated coffee bar ...

I booked this cruise as I had previously been on a Princess mini cruise, which was fantastic, and as I had heard from fellow cruisers that MSC were good, I decided to book this cruise. From the start it was a disaster. The embarkation process involved a 4 1/2 hr queue, which was not COVID safe as we were all in close contact for the 4 1/2 hrs, with other passengers before we were tested. I am ...

We chose this cruise as this is a new ship and we like to experience new vessels. Well where do I start ,got to southampton ,it then took 3 1/2 hours to board the ship,yes really 3 1/2 hours. Eventually got to the cabin ,guess what NO luggage,several phone calls later before cases found. Now missed dinner slot ,had to wait for second sitting hours since we had eaten,would add no tea ...

Long queues repeatedly, starting with 3 1/2 hours to board standing without food or water. Then queues for restaurants, queues for customer services, queues for drinks, queues in the arcade, queues in the water park. Queues in the bars. Not short queues. Long queues. A large and obvious lack of staff who at times were obviously overwhelmed but did battle on. You could try and order breakfast ...

We have done 16 Cruises previously but we hadn’t tried MSC. We were left extremely disappointed with the whole trip and have never experienced anything like this with any other cruise company. Embarkation was 3.5 hours in a long queue outside with no seating, food or water and no information given out. (We did get some biscuits & coke towards the end of the check in procedure). We arrived at ...

It started with over a 3 hour queue to get on. Unfortunately we hadn't eaten and didn't think it would be necessary to bring food supplies. We got on just as they had shut the food outlets and our dinner slot was for 9:30 in the evening. Luckily we managed to book a speciality restaurant, Indochine which was lovely. There's a narrow window for the one breakfast restaurant and the market ...

MSC was not a cruise line I would ordinarily have considered, but the arrival of the new MSC Virtuosa was a temptation, especially with the added incentive of NHS discount, tips included, drinks package (for a host of reasons, I think in hindsight MSC will look back with regret on that one) and onboard credit. The cruise - I loved it. It was a much needed holiday. And a cruise ...