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MSC Meraviglia Family Cruises Cruise Reviews

MSC
MSC Meraviglia
Destination
Departure Port

Traveler rating

Excellent

38

Very Good

27

Average

28

Poor

23

Terrible

27

Cruise type

27 MSC Meraviglia Family Cruises Cruise Reviews


annauccia avatar

annauccia

1 Review Written

3 Helpful Votes

Horrible experience from start to finish

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My husband and I cruise quite often, several times a year. This time we decided to take our entire family with us , a group of 11, including 8 adults...(2 seniors) , an 8 year old, and twin 3 year olds.... this was ...
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Sail Date February 2020


lgarc055 avatar

lgarc055

1 Review Written

9 Helpful Votes

Beautiful Ship, Terrible Service, Nightmare Ending

Took the New Year 2020 7 day cruise. This was my 6th cruise but 1st time with MSC. Ship was very modern and beautifully design even though the theater seems a bit small and some of the layout is not ideal such ...
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Sail Date December 2019


esiler14 avatar

esiler14

1 Review Written

11 Helpful Votes

Unacceptable

This experience was very disappointing for myself and my family. It was immediately and consistently apparent that this ship was being utilized to train inexperienced staff, many of whom seemed to have zero previous ...
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Sail Date December 2019


GeorgeMt avatar

GeorgeMt

1 Review Written

9 Helpful Votes

Incompetence at every step. Stay away!!!

I and my family cruised many times and never had such bad experience as we did on Meraviglia. Only positive is that this ship is new, but very bad design from comfort and efficiency stand point. You can't enjoy your ...
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Sail Date November 2019


wknied avatar

wknied

1 Review Written

3 Helpful Votes

NEVER AGAIN

MSC MERAVIGLIA My wife and I have been on approximately thirty cruises but this one was the worst. It took more than three hours in the terminal before we could get on the ship and we were standing the entire ...
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Sail Date October 2019


lreich0716 avatar

lreich0716

1 Review Written

12 Helpful Votes

VERY DISAPPOINTING

I would definitely NOT recommend this cruise line. Very poor customer service. When we needed something in our cabin we could not ever find our steward. When I would call the front desk, I either go no answer or ...
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Sail Date November 2019


neferteetee avatar

neferteetee

1 Review Written

18 Helpful Votes

Terrible customer service!

Went on this cruise with a large group of family with multiple state rooms. Most of us had a similarly negative experience with customer service. Staff was consistently rude in every restaurant, hallway, pool, bar, ...
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Sail Date November 2019


Jann64 avatar

Jann64

1 Review Written

25 Helpful Votes

WARNING - STAY AWAY FROM MSC

SAVE YOUR MONEY AND ON A DIFFERENT CRUISE LINE!! Our family of 70+ decided to celebrate a milestone wedding anniversary plus birthdays of our loved ones. Many of us have cruised on other cruise lines before. We ...
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Sail Date November 2019


PhilSD avatar

PhilSD

3 Reviews Written

9 Helpful Votes

Worse cruise ever! Avoid MSC at all costs!

We chose this cruise because a friend wanted to try MSC. It was also going to be a birthday cruise for me. The disaster began on day one when the boarding process took over 4 hours! I felt sorry for the seniors ...
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Sail Date October 2019


CHIPITN avatar

CHIPITN

1 Review Written

15 Helpful Votes

Never again! SAVE YOUR MONEY AND SANITY...go elsewhere

This cruise was a disaster from start to finish! I can't believe we paid so much and got so little in return. - Embarcation was a HUGE fail. There were no signs or people providing information regarding luggage at ...
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Sail Date October 2019


Balmyard avatar

Balmyard

1 Review Written

15 Helpful Votes

Go only for the food

Theis ship is horrible, the service is so bad there is no excuse for it. It takes ages for a waiter to come to you for drinks in the main buffet even tho you have a bell for colling them, one time the waiter came ...
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Sail Date July 2019


smeshinka avatar

smeshinka

1 Review Written

20 Helpful Votes

The WORST ship and service

The ship is terrible - despite its enormous size, has very few things to do, no entertainment program on the main pool deck, only a few games to share among 5000 passengers, very low quality theater shows. Food is ...
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Sail Date July 2019


Rjrja20 avatar

Rjrja20

2 Reviews Written

17 Helpful Votes

Poor food, sad unfriendly staff and no customer support

First , I tried to contact MSC customer support prior to the cruise. Two emails and two phone call back requests and NO response! Ship was beautiful but food was mediocre at best. Staff was sad looking, not friendly ...
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Sail Date April 2019


kevin5128 avatar

kevin5128

1 Review Written

6 Helpful Votes

Terrible system and rude

I was really disappointed with MSC system. Most of the crew were rude, rude and rude in all area of the ship. Please pay attention to your bill. Almost everyday I need to go down the reception to clarify the ...
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Sail Date November 2018


chrizpl avatar

chrizpl

1 Review Written

22 Helpful Votes

They shouldn't be allowed sailing

The goods: 1. The embarkation process was very fast and smooth. 2. Prices on the ship (drinks, etc) were very reasonable The bad: 1. Disembarkation process was awful. We were sitting (if lucky enough ...
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Sail Date August 2018


Tituz avatar

Tituz

1 Review Written

20 Helpful Votes

Don´t be stupid

I have cruise with different company's during my 7 years experience but this is the worst experiences ever. I was stupid I didn´t read all the reviews about MSC. If this will be your first cruise I will ...
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Sail Date July 2018


Janocam avatar

Janocam

1 Review Written

7 Helpful Votes

Don't ignore bad reviews! We did and regret it.

This was our 6th cruise and have loved all previous cruises. This was our first with MSC. The first day was terrible. I queued for nearly two hours to speak to guest services. The man that served me was unbelievably ...
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Sail Date May 2018


scottQ avatar

scottQ

1 Review Written

2 Helpful Votes

Scarred for life!

The year before our family went on MSC Armonia for our first cruise. The ship was full but it didn't feel crowded and the food wasn't fantastic but we enjoyed it, esp the pizzas. The entertainment was good. Overall ...
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Sail Date October 2017


Slater0800 avatar

Slater0800

1 Review Written

11 Helpful Votes

Avoid avoid

£3700 pounds for a nightmare , dirty tables Full lifts Staff English very limited Everyone using the wheelchair and pram entrance so my children were irritable waiting over an hour to board . Some ...
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Sail Date April 2018


tugtwister88 avatar

tugtwister88

1 Review Written

7 Helpful Votes

Like previous reviews, this is a warning.....

This is our 26th cruise and it ranks as one of our worst.... Pros Thermal spa was great Honours other cruise line’s loyalty programs Ship was new and clean Cons Food too salty, and the pizza was ...
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Sail Date March 2018


Jack Azran avatar

Jack Azran

1 Review Written

6 Helpful Votes

Catastrophic food, service and enjoyment

we are parents of 3 daughters with their families and because of holidays vacations we have selected this cruise which fits our time table. This is our first cruise with MSC cruise line. we have booked 3 ...
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Sail Date October 2017


tizyuq6355 avatar

tizyuq6355

1 Review Written

13 Helpful Votes

Worst Cruise ever!!! Stay away from MSC

This is the 9th cruise trip I had so far. First time with MSC. We tooked NCL, Royal Caribbean, Disney and Princess before this on. The MSC Meraviglia is a brand new ship with maiden voyage in early June, 2017. ...
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Sail Date August 2017


Granny two avatar

Granny two

1 Review Written

17 Helpful Votes

Worst cruise ship

This ship had the rudest staff no good morning and the rudes customers ever I have been on several ships and this was the worst .No hand sanitiser as you enter dinning room .Room wasn't clean even when they were ...
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Sail Date August 2017


shivariaw avatar

shivariaw

1 Review Written

39 Helpful Votes

You should expect nothing

Expect nothing and you'll get just that. I’m a platinum cruiser so I know impressive, satisfying, fair and inferior. So far, in life (experiencing almost all the cruise lines), I have been lucky to be on some ...
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Sail Date July 2017


Suekai avatar

Suekai

1 Review Written

29 Helpful Votes

Not organized

First of all the good news, it s a beautiful ship! Cabins are very nice and quiet. Other positive point is the entertainment team, it s a big team and most of them are really nice, except for the ...
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Sail Date July 2017


MSC Meraviglia Ratings

CategoryEditorMember
Cabins5.03.8
Dining4.02.9
Entertainment5.03.4
Public Rooms5.03.7
Fitness Recreation5.03.5
Family5.03.3
Enrichment2.02.9
Service4.03.3
Value For Money5.03.1
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