I recently embarked on a voyage aboard the MSC Opera and feel compelled to share feedback regarding my experience. While certain aspects were positive, unfortunately, the overall experience was poor.
Firstly, the buffet's food quality and variety left much to be desired. Frequently, the food felt cold and lacked quality which was disappointing. Despite encouragement to purchase a drinks ...
My husband and I, got to the ship on the 1st March 202 to be told go away for 2hrs. Umm we thought not a good start!.
Before boarding no refreshmentsoffered which normally happens on MSC.
Room was clean on arrival, and was cleaned daily. No attention to detail but that was fine, felt sorry for the young man as he never stopped.
The ship was like a hop on hop off bus, so we had safety ...
We love, dubai, and to cruise.
Last year we were with MSC ( seascape) in the caribbean, and hade a wonderful vacation.
I am sorry to share my experience with you, this was the 11th cruise we have been on, mainly in the Caribbean. The main criticism concerns the cleanliness and lack of it, the cabin was not cleaned properly when we arrived, there was food waste in the boys, a half-rotten ...
After reading all of the awful reviews I had started dreading this cruise. However, I ended up really enjoying it.
Embarkation was really smooth and quick. We had a cabin with a living room and separate bedroom and a long balcony with a hot tub on it, which we have never had before and which were really nice. The only problem with the living room was the bed settee which seemed to be really ...
This was our second cruise and we were apprehensive due to some of the previous reviews we had seen.
Embarkation was very easy, plenty of staff directing us to where we needed to be and allowed us entry onto the ship earlier than our stated time which was helpful.
Marketplace buffet was very chaotic and perhaps time slots may ease this but choice of food was very good. The allocated ...
I believe MSC Virtuosa is their largest ship and it was heaving. There was noise everywhere especially in the "marketplace". We decided to get up early so we could have breakfast in the restaurant. The last sitting was at 8.30 which in our view was early. The waiters took your order but everything arrived at the same time be it fruit/yoghurt or omelette or pancakes. The juices and coffee were ...
I have been cruising on multiple cruise lines for more than 30 years. This was my first MSC experience and it will be my last. I am a pretty understanding person and always give the benefit of the doubt. As a matter of fact even when I haven’t had a good trip I won’t complain. MSC changed that in me.
The service on this ship was absolutely horrible. The staff was rude, unhelpful, uncaring and ...
We chose this cruise because it was to celebrate a special birthday and sailing around the Emirates seemed like a special trip.
The Ship was too big - 5000 passengers and 1600 crew members. It was full of very rude passengers who treated other people like dirt. Staff said they felt they were treated like 'scum' by most of the passengers. The staff were amazing, especially in the restaurant, ...
Trying to escape the winter for a while we booked this cruise.
Having been on many excellent MSC cruises before we were pretty disappointed this time.
Food at the buffet restaurant: cold, not much choice
Food at the restaurant: mixed, usually hot but sometimes not good, fellow passengers even got different meals (not what they had ordered and the waiters insisted that it was correct ...
Booked by family, they were 11 of us. Great experience for a first time. Staff are welcoming and are always willing to help, but some struggled with English. Stop in Khasaab from Dubai then Muscat, gives you a chance to see Oman, although its very empty and boring. I wish is the cruise stopped at 6am and leaves next day 6am because, a 6am to 6pm is not enough time to see a city. Prices need to be ...