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3 Helpful Votes
Sail Date: April 2019
We chose this cruise ship because of the ports mostly. We were most interested in sightseeing, but got more than we expected. We used cruise shuttles and Hop-off/Hop-on busses arranged by the cruise, for reasonable price. We did not use ... Read More
We chose this cruise ship because of the ports mostly. We were most interested in sightseeing, but got more than we expected. We used cruise shuttles and Hop-off/Hop-on busses arranged by the cruise, for reasonable price. We did not use any excursions, explored on our own and found it to be very efficient. On the ship, the entertainment was outstanding. We planned to book a Cirque du Soleil but the free Broadway shows were so nice that we attended those instead (different one each night). The dancers and singers are talented to say the least. There kids camp was good, our girls (5 and 7) got to love it by the third time we dropped them off, it took some time for them to get used to kids speaking different languages. The pool area was beautiful, outdoor pool was heated but the weather was too cold for us. We used indoor pool and Jacuzzis (well kept and orderly, never overcrowded). The casino was quite small, always too close to the smoking area in my opinion, but overall we were happy we didn't get to gamble and loose money. There were some photographers, we took pictures and booked a digital package, which was a deal in my opinion. We booked 2 rooms: a balcony and an inside room. Both rooms were not very roomy, but everything well organized. The service to the balcony room was noticeable better (never missed a thing, courteous, pleasant) than to the inside cabin (pool towels were removed and not replaced on several occasions) for some reason. There were no towel animals, but the beds were made several times per day, always clean and tidy. The program was delivered every evening. We checked our account every evening and were never charged for anything we didn't authorize. The ship was beautiful, as expected, also very clean and well-organized. I was happy with the service provided by all the staff in dining rooms and bars. We ate at our assigned restaurant once, found it to be quite slow and continued to use the buffet instead. The buffet had a wide variety of dishes, tasty and appealing. We were given coupons for drinks, but overall the prices were reasonable as well. Getting on and off the ship was a breeze! Overall, we would cruise with MSC again, especially on Meraviglia. Read Less
11 Helpful Votes
Sail Date: March 2018
We choose this ship and voyage for the spring break, after the good price and the new ship and value. Booked early. We are experienced cruisers, took many cruises on different major lines. We read about the different approach of ... Read More
We choose this ship and voyage for the spring break, after the good price and the new ship and value. Booked early. We are experienced cruisers, took many cruises on different major lines. We read about the different approach of European based cruise liners, and monitored the clients' review carefully before the journey. We adjusted our expectations and made sure we board with an open mind. It appeared to be a very valuable move to make sure we enjoy the trip. EMBARKATION / DISEMBARKATION Great, fast, efficient service. We board / disembarked in Barcelona. The fact MSC boards passengers in all ports resulted less new comers in any given port. We checked in at 1 p.m. and was boarded within 20 minutes. Disembarkation was less organized, any one can walk off the ship at will. But the luggage comes out fast (disregard of the number assigned) and it was relatively painless procedure. SHIP The ship is brand new and beautiful, very well maintained and cleaned. The design has modern clean cut flavor, lacking of huge high ceilings, etc. But overall a very modern, super clean ship. CABIN We optioned for the duplex suite, for 2 adult and 2 children. It was an excellent choice. Price wise, the two floor suite stands out for great value, much more affordable than any other major lines' equivalent suite. It features a large private balcony with large jacuzzi, 1 st floor sitting room with sofa bed converted to king, a dinning area easily accommodate 4-6 with very comfortable table and chair, 2nd floor bedroom with king bed. Both floor has plenty of storage with both huge walk in closet. Both floor has separate bath room one with tub and one with shower. The suite comes with Aurea experience - including all unlimited wine / beer / drinks throughout the journey, dine as you wish (not set dinning time) at Panorama restaurant, and complimentary massage for 2 adults at spa. The suite was kept superbly clean, two housekeeping per day. Yes the living room sofa bed was turned back to sofa in the day time, and converted to bed at night, daily. DINNING I dined at both Panorama Restaurant and Wave. The Panorama Restaurant was assigned as part of the Aurea experience. It is well docorated with lots of space, and service apparently is more attentive. We walk in as we wish at any time and never experienced any waits to obtain a table, I also dined in Wave - along with some friends booked on the same trip. The restaurant manager was very nice to re-arrange the table size for us from day 3. It was set time dinning daily - early dinning at 5:30 p.m.. To my observation, the Wave is more crowded, and the service was not as nice but acceptable. Both restaurants offer the same menu. Food quality wise it was not great, but acceptable. Size / portion wise it was ok. Passengers used to US based carriers of offering lobster night / steak, will be disappointed. These were offered and sold as "cost extra" items. Thus no free lobster, no free steaks. Other than that, the food quality / portion / presentation are acceptable, not great, but no bad either. ENTERTAINMENT Due to busy itinerary (we arranged own shore excursion every day), we did not have time to attend the show. From past clients, their feedback ranges from great to nono. Thus I can not give my opinion. Circle O Solei show cost money - since we have seen them in Las Vegas, we did not attend, but the kids who saw them seems to be enjoying. There are plenty of activities - Himalayan high walk rope adventure, water slides, etc., these were free of charge, but one has to line up at the deck below to sign paper and get wrist band to be allowed to line up at the venture. No clear instruction and signs were given so many experienced lots of frustration to begin with. Pool sizes and public Jacuzzi are small and are frequently crowded. Live music played around the ship are nice. We enjoyed them. They were not exceptional great or impressive, but we are happy with what they are. PORTS and SHORE EXCURSIONS This is a port intensive journey. We arranged our own activities in all ports. From the 7 days journey there are only 1 sea day which comes on the last day. It was kind of fully packed. The voyage was officially designed from Genoa - for those who gets on from Genoa they can enjoy three days of port day, followed by a sea day to take a breath, and then another three days of port day activities. But for those embarked from Barcelona, they have to go port days 6 days in a row, before they have a sea day to take a breath - that is the end of the cruise. Thus the itinerary was very intensive. The city / port it docks was a wonderful combination. But was a very tired "vacation" if one wants to see every ports and started their journey in Barcelona - which I believe most of the US passengers do.. Also it seems MSC purposely make those who arranged their own activities (rather than book ship tours) to encounter some last minute surprises. Docking time / shore time was changed almost at every port, in most cases shortened, only at last minute (the night before after dinner), thus many passengers who arranged own activities were scrambled to get hold of their local operator to inform them the most updated timing. In many cases they have to cut short the initial planning. This is new to us - as we have cruised to Europe before on HAL and RCCL, both sticked to their initial docking schedule announced almost months in advance. MSC seemed to in favor of changing their mind at every port. Docking time as changed from 10 a.m. to 8 a.m. last minute, leaving time was changed from 6 p.m. to 4:30 p.m. last minute. It creates lots of confusion and last minute surprises for those who arranged their own pick up / activities. TIPS TO ENJOY THE TRIP 1. Adjust your expectation - for those who have cruised other lines before. For European based lines, don't expect them do the same as US based lines. They have their way of operation. If you can not accept the difference or adjust your expectations, you should avoid this line. 2. Book higher / more expensive modules. For example, pay a little extra to book Aurea Experience (rather than Fantastica etc). The all inclusive drink, the free massage, the complimentary use of SPA and Pool and exclusive sundeck area with pool, makes all the difference, and is cheaper than paying after boarding. 3. Prepay for services you feel necessary to enjoy - for example, I prepaid for a unlimited photo download package for US$59 before the trip, while onboad it sells for 119 Euro. I prepaid a US$59 laundry package (40 items) for a week, and it turned out wonderfully. Overall speaking, it was a great vacation. The family enjoyed the ship and the experiences. We knew it was different from RCCL or HAL or any other lines we have been on, but we adjusted our expectations and never went on to expect them to do the same. As a result, it was a very rewarding trip. We would travel on MSC again, but only at Aurea experience, and probably at higher catagory of cabins for space. Read Less
4 Helpful Votes
Sail Date: March 2018
We are avid cruisers, Platinum on Carnival, Emerld on Royal in addition to other lines with single or double cruises. This was our first time with MSC and probably not the last. We chose this cruise and ship based on itinerary, date and ... Read More
We are avid cruisers, Platinum on Carnival, Emerld on Royal in addition to other lines with single or double cruises. This was our first time with MSC and probably not the last. We chose this cruise and ship based on itinerary, date and cost. They all fit so we booked it almost a year in advance. I was very concerned reading all the reviews coming in from the beginning to the time we sailed. I know these reviews are just opinions of others and everyone’s expectations are different but I’m really surprised at all the negative comments about this ship. We sailed in the Yacht Club Deluxe suite and the rooms were wonderful. Very similar to the other suites we have done on the other lines but the addition of the coffee maker and stocked refrigerator made this just a step above them. Service and food quality were exceptional throughout the ship. We did see most of the shows at the Broadway Theatre and thought they were all done and produced well. The only slow show was the operetta, but that’s not to say it was bad, Vocally the two opera singers were great It just isn’t our style of entertainment. The ports and excursions were all very interesting. We bought the excustions through MSC beforehand and took advantage of a 15% off sale. Prices were more reasonable than other ships we have been on. We purchased the pre paid picture deal. 100 pictures for $99. We couldn’t have enough pictures taken to fill the order. We left with 90. The problem is we don’t know what we are going to do with all the pictures. But if you want a lot of pictures it is surely a great value. Overall, a cruise is what you make of it. Go in with an open mind and pay no attention to the negative and positive reviews. Make your own opinions based on you own experience. We are already looking for another MSC cruise as we feel they out performed Carnival and Royal for the money. Bon Voyage djp Read Less
3 Helpful Votes
Sail Date: January 2018
After reading some of the reviews we were wondering what we’d let ourselves in for. We needn’t have been concerned, the ship was lovely, spotlessly clean, cabin although a little smaller than most, was very comfortable, the staff ... Read More
After reading some of the reviews we were wondering what we’d let ourselves in for. We needn’t have been concerned, the ship was lovely, spotlessly clean, cabin although a little smaller than most, was very comfortable, the staff friendly and helpful. Plenty of entertainment.The theatre, and the Circe de Soliel were excellent. Although there were many nationalities on board English was the first language.The food was good, all tastes catered for in the buffet diner and specialty restaurants. Maybe a bit on the expensive side, but we were on holiday. The only disappointment was the weather. We enjoyed Rome, and Valletta.Barcelona and Marseilles were the proverbial wash out. We are going to the Caribbean next month so hopefully we shall find the sunshine there, again we go with MSC, although not the same ship. I’m not going to read any reviews before I go, as we had a very good experience last time I shall look forward to the same. Read Less
1 Helpful Vote
Sail Date: August 2017
My my embarkation port was Barcelona, where we spent three days at portaventura hotel. I advice. Then we embarked. I.went with my husband, my five years kid and thirteen years kid. I can only say it was a great decision we took. ... Read More
My my embarkation port was Barcelona, where we spent three days at portaventura hotel. I advice. Then we embarked. I.went with my husband, my five years kid and thirteen years kid. I can only say it was a great decision we took. Beautiful and clean ship. Aurea balcony cabin is an excellent deal. Lots of adults' and kids' entertainment. Very nice excursions, delicious and various food, friendly staff, lovely ambience. Fits to families with kids, to honeymooners, singles, teenagers, babies, kids..... With aurea cabin u get a priority pass so u get a smooth and fast embarking. As well yyou get unlimited Drinks and smoothies. Free massage for me and my husband. Access to a wonderful restaurant with different menu each day. As fit the excursions. There are plenty of variety. Historical, beach, familial, adventurous... you may choose the excursion you want. In brief it was a "sans faute" trip Read Less
5 Helpful Votes
Sail Date: July 2017
The worst service I've ever seen on a cruise. Crew member Threw things from a cot in the pool and the head of the deck instead of helping or solving the problem answer with very bad manners and I generate a bigger problem. In the ... Read More
The worst service I've ever seen on a cruise. Crew member Threw things from a cot in the pool and the head of the deck instead of helping or solving the problem answer with very bad manners and I generate a bigger problem. In the bufett they remove the meal even if you are serving a dish because they close. They charge absolutely everything, even the things that in most cruises are included in the cost of the ticket. The crew is completely new and not fully trained to give the service that is expected. In conclusion MSC is the worst and expensive Cruise Line !! Princess, Royal Caribbean, Costa, have much better service and atmosphere on the boats. Disney with so many kids much better in all aspects of adult serviceI do not recommend at all for this cruise line for people who want to have a vacation according to the cost paid. Read Less
MSC Meraviglia Ratings
Category Editor Member
Cabins 5.0 3.9
Dining 4.0 2.9
Entertainment 5.0 3.3
Public Rooms 5.0 3.6
Fitness Recreation 5.0 3.7
Family 5.0 3.7
Shore Excursion 4.0 3.1
Enrichment 2.0 2.9
Service 4.0 3.2
Value For Money 5.0 3.0

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