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6 Helpful Votes
Sail Date: November 2018
I would like to start off by saying that this cruise was booked whilst on-board a previous MSC cruise in the year (Voyagers Club), therefore understandably chuffed with the already discounted trip/cabin/onboard credit ect. The ... Read More
I would like to start off by saying that this cruise was booked whilst on-board a previous MSC cruise in the year (Voyagers Club), therefore understandably chuffed with the already discounted trip/cabin/onboard credit ect. The Meraviglia is huge, well planned out and therefore should provide any passenger with a pleasant experience, over the duration of the holiday not once did I see an unclean part of the ship nor did I have reason to complain about the facilities. Travelling with my wife it is fair to say that we know what we want from a holiday and can easily compare the Meraviglia to past MSC holidays! DO NOT DO THIS ! this is where we learned very quickly that this trip is going to be different in many ways. If you are willing to sail away and embrace the new you will have an excellent time..... If you natter on to your newly found friends at dinner about your last cruise and think that that the waiters will have time for you then you will probably have a terrible time... > forget that honeymoon cruise in the Caribbean or that time that you took the kids away on a cruise where you found all the fun to be had at sea! It is very hard to repeat the same experiences, my thoughts below are reasons why I state this....... 1. Technology, your granny will hate it but get used to it as the MSC is top class with scrolling information boards at every lift point (much like scrolling on a mobile phone), scan your card or wristband at the terminal to get a map, book dinner of to simply check on tonight's shows. In room TV info is just amazing with on demand movies, news, safety info and future cruising info 2. Cleanliness - Its clean and tidy, almost OCD level so don't mess up the ship or your room for that matter as your cabin man/woman will notice. 3. Entertainment - Excellent but you'll need deep wallets to get rid of the kids for an hr, 100 euros will get a arcade pass to the flight simulator and F1 car simulator and similar, the water park and high ropes are FREE though so just make sure you use this facility. 4. Adult entertainment - Cirque du soleil, I didn't know what this was at the time but just book and see the show before you board to avoid disappointment, most easily the best show that you will witness on water. SONAR was so so cool. 5. Dining, Expect busy waiters and long wait times at the bar the STAFF versus PASSENGERS ration is miss managed, the only way to have a nice little chat to staff would be the Anchor pub, and that'll be because they know that mainly English passengers go there. Strongbow will be part of your drinks package if you have it. 6. Meeting friends - Not likely, If you are really lucky to keep in touch with your allocated dinner guests and make a point of meeting up or suggesting paring up on land to do some shore excursions then maybe you will> my experiences when even trying to strike up a conversation with others are that the ship is so so big why bother as I wont see you again for the rest of the cruise, even at the voyagers exclusive party and meet the captain it was like being in the middle of a busy shopping mall surrounded by (yes like minded) strangers. Summary - I had an excellent time with my wife and can say that the ship itself is amazing and takes all week to discover each and every facility, MSC have some nice touches, ill try not to spoil all of the quirky tricks that make you feel good about being on holiday but here are two (x2) must have experiences.... A. Get up before six (6am) and walk under the dome (dome show) to see the sky and hear the morning birdsong. B. Be up on deck (poolside) when sailing away from ports to experience Andrea Bocelli's TIME TO SAY GOODBYE song (the younger cruisers will be more familiar with the film step brothers - either way its a nice touch) .......If this is your first cruise I would consider starting with other smaller ships within MSC's fleet before you go big time. Whatever you decide or if you have already booked you will have a nice trip so make the most of it and put in a little effort with others- you'll be grateful when staff remember you for the right reasons and not just because you were complaining at reception- have fun guys. Mr Lee Read Less
6 Helpful Votes
Sail Date: November 2018
I have cruised before, but my wife had not, and she was looking for "an over the top" experience". So I began searching for big ships doing the Mediterranean in November. MSC had a lot of ships and the Meraviglia is one ... Read More
I have cruised before, but my wife had not, and she was looking for "an over the top" experience". So I began searching for big ships doing the Mediterranean in November. MSC had a lot of ships and the Meraviglia is one of the top 10 largest ships afloat, very new, and the video was amazing. The reviews however, were anything but amazing. Like lukewarm and even negative reviews about our favorite restaurants, I have learned that most negative reviews are more about missed/too lofty expectations than reality. The biggest gripes about the Meraviglia seemed to be food and staff. Since the boat is so high tech and wondrously equipped, no one really complained about the ship. Sure enough, even our tablemates as well as others on board echoed the Cruise Critic complaints. They ranged from now having butter and iced tea (both free, readily available) to non English speaking staff who were "unfriendly". If your attitude is "I am the guest and I expect to be served", you will be disappointed. If you engage the staff with your own smile and understand they work 11 hours a day, even my first time cruising wife was amazed at how every waiter and staff person smiled back.....even when they had to say "no" (like when we were late for dinner and the gatekeeping waiter apologized saying he was not allowed to let anyone in past 7:45, so I asked him to ask for his captain, which he did, and of course, the captain, his boss, let us in). MSC offers the lowest prices afloat for the most interesting itineraries and the newest boats.....but unless you are traveling Yacht Club, you just cant expect white glove service--but you can expect politeness and cleanliness and entertainment and "service". And we got all of this and more. Dinner. We only ate at the standard Waves Restaurant. Three sittings, We were the second. The appetizers and desserts were great, the entrees, though varied were not as good and need improvement. Not to worry though because the astonishing buffet, open 20 hours a day, had stupendous selections of excellent food from simple salads, to homemade pizza, Halal and ethnic specialties, rotisserie *the roast veal carved to order was smashing), plus an on board mozzarella factory (you could see it being made) that ensured great caprese salads and more. And they changed the offerings every day! Housekeeping. In a word, perfect. No goofy doorknob hangers telling staff to clean up the room. Just press a button. Spotless. The Room. We opted for an admidships deck 12 interior cabin because my wife was worried about seasickness. The cabin was huge, with a queen plus bed, great pillows, lighting, etc And the bathroom has the best shower afloat in my experience with infinite hot water! And a blow dryer!. Staff. What a great group of waiters and support staff rom Central America to Ukraine and Africa. Just knocked themselves out to please! It surely helped that we engaged them instead of treating them like servants. Prices: For 5Euros we got any two items delivered free to our room. Drinks were 6Euros. The best ice cream and chocolate (made on the boat) were $1-3Euros. The coffee, water, tea, ice tea, etc. were all free at the buffet. So no complaints about the "extras" The experience: 32 elevators, four pools, an arcade full of shops, sky bars, full size basketball court, full size bowling alleys and a water slide that went OVER the edge of the ship, outstanding singing and dancing "Broadway" type shows and Swarovski glass staircases made onboard life hugely satisfying. The guests. Where were all the seniors? This was the first cruise I have ever been on where there were so many families, disabled people, young honeymooners, babies, kids, etc. from so many different countries. A true multi-cultural experience. Our table mates were from the Dominican Republic (an MD and his wife), honeymooners from Colombia, and a couple from Florida. A great itinerary and all of the above for $1300 for 7 nights? Yup, and we cant wait to go again! Read Less
1 Helpful Vote
Sail Date: August 2017
My my embarkation port was Barcelona, where we spent three days at portaventura hotel. I advice. Then we embarked. I.went with my husband, my five years kid and thirteen years kid. I can only say it was a great decision we took. ... Read More
My my embarkation port was Barcelona, where we spent three days at portaventura hotel. I advice. Then we embarked. I.went with my husband, my five years kid and thirteen years kid. I can only say it was a great decision we took. Beautiful and clean ship. Aurea balcony cabin is an excellent deal. Lots of adults' and kids' entertainment. Very nice excursions, delicious and various food, friendly staff, lovely ambience. Fits to families with kids, to honeymooners, singles, teenagers, babies, kids..... With aurea cabin u get a priority pass so u get a smooth and fast embarking. As well yyou get unlimited Drinks and smoothies. Free massage for me and my husband. Access to a wonderful restaurant with different menu each day. As fit the excursions. There are plenty of variety. Historical, beach, familial, adventurous... you may choose the excursion you want. In brief it was a "sans faute" trip Read Less
10 Helpful Votes
Sail Date: July 2017
In short, don't do it. The ship is Overcrowded, and people get on board and off board over and over again. embarkation with kids or a family....one big disaster! Everywhere waiting lines (one hour or more) so people get ... Read More
In short, don't do it. The ship is Overcrowded, and people get on board and off board over and over again. embarkation with kids or a family....one big disaster! Everywhere waiting lines (one hour or more) so people get irritated. Poor food in the main restaurants, very poor, cold, kept up warm for one hour or more already...Oh no! Bad breakfast in the main restautrants Buffet one big chaotic scene, people running, screaming....and so.... Entertainment. wait one hour to re order your Cirqu du S show. Stupid! Wanna use the slides"?? Get your strap downstairs! Huh? with my wet flip flops over the carpet? Service far bellow (employees are tired and....well tell me?) We will never go again with MSC, and if i read the other reviews....there will only be a very, very small group of people who will go again. Then of course the ship will be big enough and with no waiting lines, enough furniture etc etc...for sure ;) LOL. Read Less
MSC Meraviglia Ratings
Category Editor Member
Cabins 5.0 3.9
Dining 4.0 2.9
Entertainment 5.0 3.3
Public Rooms 5.0 3.6
Fitness Recreation 5.0 3.7
Family 5.0 3.7
Shore Excursion 4.0 3.1
Enrichment 2.0 2.9
Service 4.0 3.2
Value For Money 5.0 3.1

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