MSC Cruise Reviews for First-Time Cruisers to Italy

Pool deck
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Ocean Cay Welcome Center
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Specialty Coffee on MSC Divina
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Pantheon Theater on MSC Divina
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Cruiser Rating
3.3
Average
165 reviews

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1-10 of 165 MSC Cruise Reviews for First-Time Cruisers to Italy


"Nickel and Dime" Experience

Review for a Transatlantic Cruise on MSC Meraviglia

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bmesser
6-10 Cruises • Age 70s

I've cruised with Crystal, Princess, Norwegian, and Holland America, and without a doubt, my experience with MSC is the worst. Although the fare was lower than expected, transatlantic from Barcelona to Barbados, the "nickel and dime" experience on board, coupled with frequent billing errors, poorly organized shore tours, and poorly managed buffet staff, made the experience unforgettably poor. I ...
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Sail Date: September 2022


1st time with MSC and we loved it. Great crossing and very fun staff.

Review for a Transatlantic Cruise on MSC Meraviglia

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roamingrhino
2-5 Cruises • Age 60s

We chose this cruise because as a retired couple it seemed like a new adventure to get back to the US. Embarcation took 1 hour and 10 minutes. The ship is a cross between Las Vegas and Star Trek. Lots of mirrors, glass and flash. The buffet food (we only went there 5 times) was very good and well-presented. The main dining rooms were elegant and service was great most of the time. MSC ...
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Sail Date: September 2022

Cabin Type: Balcony Aurea


We would book again if the price was right

Review for a Europe - Western Mediterranean Cruise on MSC Meraviglia

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Ziggydoddle
2-5 Cruises • Age 30s

We booked 2 nights in Barcelona pre the cruise and then a 7 night cruise. The ports of call were Barcelona, Cannes, Genoa, La Spezia, Civitavecchia, Palma De Mallorca & Barcelona. The ship surprised us and we would book MSC again but a couple of things need to improve. The Buffet selection was very good, The pizza was fantastic and we were very pleased with the drinks package selection. ...
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Sail Date: September 2022

Cabin Type: Deluxe Balcony


Beautiful ship, wonderful ports.

Review for a Europe - Western Mediterranean Cruise on MSC Meraviglia

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mzvicky70
10+ Cruises • Age 50s

My husband and I chose this cruise because of the Ports of call. We really wanted to sail through the Italian and French Riviera to see Nice, Portofino, Cinque Terre. We had never sailed MSC before and wanted to try it. The ship is beautiful! The staff were wonderful! Entertainment was some of the best we have seen on a ship! Combined, my husband and I have been on over 20 cruise ships. ...
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Sail Date: May 2022


First Time on MSC...Not sure I'll do it again

Review for a Mediterranean Cruise on MSC Meraviglia

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EllaDuChien
10+ Cruises • Age 50s

We chose this cruise for the ports and to try a new line. MSC has the status match program which also helped. This cruise was from Genoa, Italy to Kiel, Germany with stops at Marseille, Barcelona, Cadiz, Lisbon, Vigo, and Southampton. Embarkation: This was a disaster. I am not sure if Genoa was not equipped to handle this many passengers, or if they were just not prepared to turn over the ...
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Sail Date: April 2019

Cabin Type: Fantastica Outside Stateroom


Worst cruise ever!

Review for a Europe - Western Mediterranean Cruise on MSC Meraviglia

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rosyc
6-10 Cruises • Age 60s

This was my 6th cruise, very first with MSC. I have cruised with Carnival and Celebrity. This ship was so disorganized. Every person you asked had a different answer. The rooms were not cleaned well. The food was TERRIBLE. Not fresh. They sent up wrong breakfasts and one day, no breakfast at all. 3/4 of the staff were rude. The dining room was awful. The first night our table of 4, we ...
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Sail Date: April 2019

Cabin Type: Aurea Balcony Stateroom

Traveled with disabled person


Had a Good Time

Review for a Europe - Western Mediterranean Cruise on MSC Meraviglia

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Elric
First Time Cruiser • Age 40s

I should point out that this was my first cruise although my wife has been on several, including another MSC cruise. We scheduled this cruise about a year in advance and purchased the cheapest cabin available. We figured we would be on excursions everyday and didn't plan to spend much time in the cabin so no need to get a fancy one. We flew from the US to Barcelona two days before the cruise ...
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Sail Date: April 2019

Cabin Type: Bella Inside Stateroom


Poor food, sad unfriendly staff and no customer support

Review for a Europe - Western Mediterranean Cruise on MSC Meraviglia

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Rjrja20
10+ Cruises • Age 70s

First , I tried to contact MSC customer support prior to the cruise. Two emails and two phone call back requests and NO response! Ship was beautiful but food was mediocre at best. Staff was sad looking, not friendly and not helpful. They just stood around looking like sad sacks. When I had an issue and went to the front desk I was met with:someone will respond. No one ever did. Funny, after I got ...
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Sail Date: April 2019

Cabin Type: Bella Inside Stateroom


Beautiful ship, excellent entertainment, good food and warm atmosphere

Review for a Europe - Western Mediterranean Cruise on MSC Meraviglia

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lyudmyla_camp
2-5 Cruises • Age 40s

We chose this cruise ship because of the ports mostly. We were most interested in sightseeing, but got more than we expected. We used cruise shuttles and Hop-off/Hop-on busses arranged by the cruise, for reasonable price. We did not use any excursions, explored on our own and found it to be very efficient. On the ship, the entertainment was outstanding. We planned to book a Cirque du Soleil ...
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Sail Date: April 2019

Traveled with children


Some Pros and cons

Review for a Europe - Western Mediterranean Cruise on MSC Meraviglia

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GOIN2C
10+ Cruises • Age 70s

Sailed with husband,daughter and 2 friends. This was our 55th cruise. 6th cruise line, returned from 04/04/2019 sailing on MSC .meraveglia The ship is lovely, staff was wonderful, especially Jonathan, my room steward. ( Balcony Stateroom #13150, Aurea experience), was kept perfect at all times. Jonathan was kind, courteous and one of the best I’ve ever had. The room needs more ...
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Sail Date: April 2019

Cabin Type: Aurea Balcony Stateroom

Traveled with disabled person


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