MSC First-Time Cruisers Cruise Reviews

The crew were very polite, the food was not bad either, and our cabin was kept clean! That is the nice thing I have to say about the cruise! Rather than that it was an expensive cheap cruise. The ship was croweded, you had to search for launge chairs to sit, you had to stay in lines for everything, from the hot tub to entering the restaurant. The worst thing was their internet packages. I believe ...

This was our first and last experience sailing with MSC. In all honesty, the problems began far before we even boarded the ship. Their website is horrible. Their customer service phone lines were just as bad. Getting answers from anybody varied depending on who you got to answer the phone that day. It took me multiple phone calls just to book an excursion. Several more phone calls to change the ...

I have been on many cruises and several cruise lines and this was the worst. I will never do MSC again. Most of the staff was rude. The man at the service desk was rude and came back at me when I told him this is the worst cruise I’ve been on. They were not nice to the kids. The sheets on the bed had little balls all over, and the pillows were horrible. The bathroom was so tiny that if ...

This cruise line is terrible. Boat is over crowded , kids running and fighting in the adult only sections. If is days adult only, enforce it. I understand kids will be on a cruise, but there are adult only areas for a reason. Private Island stop is cancelled because the captain can’t dock the boat. It’s currently 82degs clear skies and a 12 mph wind so all excursions and the trip to the private ...

The ship was overbooked and you had to wait in line for everything. You had to wait in line to used the spas and you had 10 minutes maximum allowed in it. The trip from NYC to Port Canaveral is really bumpy. A lot of passengers were seasick and you could smell the vomit while walking on the ship. Our room was not well clean as you can see in the pictures. I found some disgusting ...

This cruise was set up by a friend due to the price. Well I guess you get what you pay for. - The food was awful. I have been to school cafeterias with food equal or better to the food on this ship. It was also the same everyday. - Several nights we would not eat at the restaurant we were assigned to because the food was not good - Our dinner time was 830 pm. We asked to change and they ...

The ship is completly unorganized. People are unfriendly. They do not honor the promotions in you're package (specifically the spa) handing management paperwork from msc directly still did not honor the package. Guest services has me call the 800 number from their desk since they were not willing to do it on my behalf. Every time I ask for a manager they seem to miraculously be ...

Beautiful ship and very clean Extremely Rude employees, Terrible customer service,total chaos and unorganized ship ever. Extremely long lines to eat to do anything on the ship. Customer service was Dumb and dumber. Food was 2 out of 5. Shows were boring, never any music, did I say they employees are Rude ? Wish I read reviews before I spent $4800 taking my family on this ship. My 7 year old ...

Decided to try the yacht club after watching numerous videos about how great it is. Booked a deluxe balcony on the yacht club. 1- arrived at port around 9ish, walked over to the blue yc tent. Nobody there, waited about 30 minutes and went inside to ask if anyone there and they said there should be. Finally 10 minutes later a guy comes over says he was on a long smoke break and for us to leave ...

Currently on MSC Meraviglia ,absolute crap. Go at your own costs but be warned , service is shocking, the noise on deck 14 through the ceilings from the food marketplace morning noon evening and late into the night is unbearable . No sound proofing so all chairs being pulled out by customers to take their seats , tables being moved, trolleys being pushed can all be heard through the ...