My husband and I, got to the ship on the 1st March 202 to be told go away for 2hrs. Umm we thought not a good start!.
Before boarding no refreshmentsoffered which normally happens on MSC.
Room was clean on arrival, and was cleaned daily. No attention to detail but that was fine, felt sorry for the young man as he never stopped.
The ship was like a hop on hop off bus, so we had safety ...
Great itinerary with very interesting ports alas the highlight ports were cancelled without being informed of this change and no interesting ports were added.
Embarkation was easy and organised
The highlight were the exceptional staff especially cabin dinner and entertainment staff so friendly and cooperative
Poor nightly shows the best was done by the crew
Good was good except not ...
The ship itself is wonderful, well laid out, constant cleaning & maintenance daily.
Very clean & fantastic staff in bars, pool area’s & toilets.
The buffet has plenty of choices although food could be hotter at times.
My biggest gripe are the reception & excursion staff. I’m not sure how they were employed as customer service should be first & fore within any company.
Arrogant & ...
Like most people we spoke to we chose this cruise because of the port stops in Alexandria, Safaga and Jordan ( Petra ) all of which were cancelled. Other cruise lines were still using these ports. Also a lot of passengers only found out about the cancellations either when they embarked or after flying in to the embarkation port. Too late to cancel. Disgraceful treatment led to a lot of disgruntled ...
We are currently on this excuse of a boat that you call a cruise ship "Cabin *81**"
Previously we have travelled with Holland America, Celebrity, Carnival, Royal Caribbean and P & O
Examples
Dinner
Ordered dinner and the vegetables were raw when we queried the head waiter he blamed the server
The menu, well I hope your not paying the head chef a decent wage because he is not dishing ...
Probably our best cruise ever (28 cruises on 7 different cruise lines).
We managed to get an amazing deal on Yacht club for this repositioning cruise and now would always choose YC (if available)......
It's a slightly older ship and some deck areas are showing their age e.g. deck chairs , pool areas , decking etc.. , but otherwise we'll maintained esp the interior which you couldn't tell was ...
I spent six weeks travelling through South Africa and decided to return to Europe by cruise. In spring 2023 there were exactly five ships doing this. Costa, Aida, Phoenix and two MSC vessels. Costa visited on the world cruise and no cabin was available. Aida did a fast track through the Atlantic Ocean and mainly visited ports in Europe, in my opinion no attractive itinerary. Phoenix did extensive ...
We travelled on a 30 day “Grand Voyage” from Cape Town to Venice on the MSC Sinfonia in March/April 2023. This is a 3.5 star vessel, and the onboard experience met or slightly exceeded expectations at that price point. The ship is well maintained, and the food entertainment and service are normally good. Note, this ship was cut in two and more cabins inserted. This put a strain on the facilities ...
We chose this cruise as part of a package tour of Egypt and jumped at the chance to (hopefully) enjoy the cruise atmosphere as well as visit Jordan and Saudi Arabia. Unlike other cruises we have undertaken, the food was average at best, with the buffet very underwhelming. Where we really struck poor service and very poor responses was where there were agreed refunds for things like cancellation of ...
Red Sea cruise
Have taken over 20 cruises including 4 with MSC but Splendida was by far the worst ship. Nothing was clean, no antibac available especially at restaurants, public bathrooms mostly had no soap or toilet roll. The cabin was clean enough but was tatty and the balcony was filthy.
Food quality in both the self service and main restaurant was poor, limited and very basic - have ...