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2 MSC Cruises MSC Fantasia Cruise Reviews for Spring Break Cruises to Middle East

We chose this cruise because they offered good value with kids going 'free' (apart from the flights). My wife's parents decided to join us so we ended up with two adjoining cabins with balconies with Fantastica level. I ... Read More
We chose this cruise because they offered good value with kids going 'free' (apart from the flights). My wife's parents decided to join us so we ended up with two adjoining cabins with balconies with Fantastica level. I thought it would be a good chance to see a different place everyday rather than just sitting on a beach. We paid for the drinks package (which cost a lot) and a 100 photo package for 89 Euros, which sounded a lot but turned out to be amazing. I couldn't get the Fun Package which I read about on this forum (unlimited formula 1 simulator and 4D cinema) but got it easily on the ship (35 euros for our cabin for 1 week - also very good value). We had overnight flights from Vienna to Dubai (Emirates airlines so pretty comfortable) so arrived early in the morning. We were picked up and taken to the ship and quickly registered so we could go on the ship. We were told that room weren't ready yet (it was 8am so we weren't expecting them to be ready) but our bags were taken to the rooms and we went for breakfast. The buffet was excellent. It gets busy but we never had problems finding tables and had breakfast at the back looking out of the huge windows down from the 14th floor of the ship. The windows are angled so we were a bit worried when our 2 year old decided to lean on them to look down! After breakfast we went upstairs to sunbathe on the deck and I went to get the room keys. We had been told where to go and go the rooms sooner than expected. The luggage had been delivered to the room. (more in next post) Read Less
Sail Date March 2017
Itinerary was key to a revisit to the middle east, celebrating 50th year and wanted something that would be memorable to my family and myself We were not cruise newbies having travelled on RC and Celebrity Cruises in the past, this was ... Read More
Itinerary was key to a revisit to the middle east, celebrating 50th year and wanted something that would be memorable to my family and myself We were not cruise newbies having travelled on RC and Celebrity Cruises in the past, this was our first suite experience and we were very pleased with the facilities and the aurea package which is well worthwhile Excursions and team were varied and very good, additionally the ship facilities were very good value and on par with previous experiences. The food was top notch and we had my choice dining which was excellent Regrettably the balance of the really good experiences can be tainted by seemingly small experience. MSC have a policy of taking a service charge for each day for each member of the family unit which is fine if you receive the service element accordingly. Unfortunately whilst we had a excellent service from our cabin steward and waiters and waitresses at dinner and around the ship this didn't seem to extend to the bar staff who seemed generally quite rude. Additionally a change of schedule due to poor weather caused significant disembarkation mayhem in Qatar, regrettably which led to an hour plus wait for transfer buses from ship to outer port (we gave up in the end and the queues still extended for another hour, very poorly executed) Final disembarkation was also a little disjointed ( I am being kind in my comments) guidance and management was poor and I had mistakenly assumed that all MSC staff were there to assist and help, unfortunately I was wrong in my assumption, in that we were left floundering to understand which coach to board for transit to airport I approached the only MSC staff member available who happened to be a Yacht Club concierge, where he just simply ignored me. Another staff member from MSC apologized for his behaviour, highlighting he only dained to speak to Yacht club members, mistakenly I thought we were all customers of MSC, this is duly noted for any future cruises I undertake In summary, nice ship and facilities, but as you would expect of any ship in this class, itinerary was great, excursions varied and good. Staff in the main good, but overall experience could have been excellent without these niggles Read Less
Sail Date February 2017
MSC Fantasia Ratings
Category Editor Member
Rates 3.0 3.5

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