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11 MSC Cruises MSC Fantasia Cruise Reviews for Romantic Cruises to Mediterranean

My C/L and i are from Canada and joined Fantasia ship in Barcelona for a 7 day cruise. It was our first cruise ever! On a scale from one to ten, our trip was a 10! Everything is so well organised it was amazing! We were both so ... Read More
My C/L and i are from Canada and joined Fantasia ship in Barcelona for a 7 day cruise. It was our first cruise ever! On a scale from one to ten, our trip was a 10! Everything is so well organised it was amazing! We were both so impressed by the service offered by staff in making sure everything was perfect! Our cabin was very clean and a good size! Very happy to have piced a balcony stateroom. We had picked our daily escursion on line prior to doing it on the boat. Im very happy we did that. This saved us money and valuable time that we did not spend in lineups to be told that most cruises were full. We picked 6 cruises out of our 7 days on the boat. I would not change anything in that decision. The excursions were great, well organised and very comfortable on very comfortable motorcouchs. We also felt safer to book true MSC rather than local offers from various vendors who also offers different deals. We preferred to play safe and make sure to get back on the ship on time. Several passengers we talked to did not take any esscursions, prefering just walking of the ship and do their own thing. The food was very good a every meals. We had our daily breakfast in the cafeteria. Great choices and food was good. We went at every night in the dining room with assigned sears. This was great and very good food. The rooms were cleaned twice a day. We were too tired at night for any nightlife on the boat. We did not attend any shows other than one night. It was however very nice. Overall, we were pleases and return on this ship on a heart beat! And chage nothing. The only 2 things we can caution people is the dink package and the smoking on the boat. First, before and when we got on the boat we had read about this package and it was not clear what we were alowed to have free of charge and not. Well it tourns out that we were not allowed much. We ended up buying a drink package unlimited for both. We did not regret at all, altough i dont drink alcohol, my wife had all kinds of drinks, different very good coffee and we could have unlimited bottle water for our excursions. I would read more about it when you book and pick what package you prefer. On the boat, we paid 209 euro each for unlimited for our 7 day cruise. We felt we did not loose any money in this deal. The part of smoking is the one i could not get used to it! There are designated areas for smokers which i support 100% but we saw on several occasions that people would smoke were they felt like it. You cant smoke on your balcony for safety reasons of coyrse but everyday, we had hashs fron higher balconys fall on our balcony. We heard several people complaining about it but nothing seemed to change. That was our only negative for our trip. We will go back on this boat and will go back. Read Less
Sail Date October 2018
Just got back from a cruise on MSC Fantasia which was a mixed experience. I did not have high expectations after reading a few reviews on this page, but it was not as bad as I expected. I have been on several cruises before, all with RCCL, ... Read More
Just got back from a cruise on MSC Fantasia which was a mixed experience. I did not have high expectations after reading a few reviews on this page, but it was not as bad as I expected. I have been on several cruises before, all with RCCL, but for my partner it was the first time. The ship is good enough, clean enough, exciting enough, but nothing to blow you away. Embarcation and disembarcation in Barcelona was smooth and without problem. The cabin was quite large and had a comfortable bed. It felt like it was badly isolated however as we could clearly hear everythin our neighbours said and did in their cabins. I have read other reviews here about the food and dining experience and sadly I have to agree with them. For me the portions size in the main dining room was ok, but for my partner, a tall and active guy they were too smal. The food was notthing special and could be warmer. I mentioned my alergy to nuts to our waiter several times, and still he brought me dishes containing nuts. Not good. In general I found that information regarding alergy was lacking. In the buffet restaurant a sign just said "assorted muffins" I picked up one that looked like a blueberry muffin, but that had nuts in it. We ended up not eating dinner in the main dining room due to the portion sizes and my alergy problem and favoured the buffet restaurant. The food there was ok, nothing special. The level of service was a bit confusing. Some were very serviceminded and some were just plain rude. Again I am used to RCCL service and it was nothing like that. When a waiter cleared our table in the buffet restaurant I said "thank you so much", he just looked at me like I was crazy. When we passed our cabin atendant in the hall I said "Hello, good morning" and he just looked down. Confusing and not what I am used to. An overal problem for us was noise. The other passangers were really loud and not what we are used to. It might have been a culture problem (we are both Norwegian), but we were not comfortable with that. Language was also a huge problem. Very litle information was in English. All activities were in Italien. I do beieve the activities were fun, but we didn't understand enough to join in. The dance instructors were very good however. They really made an effort and did instructions in English for us. They were the best employees on the ship if you ask us. They tried hard to include us and were very sweet. The ports were the best thing with this cruise. Amazing itinerary! I would specially recomend Genova. A beautiful city to walk around in. A true gem. I would recomend a cruise with MSC Fantasia in the mediterranean, it is not bad, it is just different than other cruises. Read Less
Sail Date August 2018
The reason we chose this cruise was the fact that the company we booked through offered a stay and cruise deal for Rome and a 7 day Med cruise to destination sthat were all new to us. It was also very well priced. We hadn't cruised ... Read More
The reason we chose this cruise was the fact that the company we booked through offered a stay and cruise deal for Rome and a 7 day Med cruise to destination sthat were all new to us. It was also very well priced. We hadn't cruised before so did lots of research into costs etc to ensure that we didn't get any nasty shocks. On which point - we would reccommend that you buy a drink deal in advance, to simplify things. It worked well for us - we don't drink much alcohol but did drink a lot of soft drinks and water. Purchasing water in the morning or the night before for the day out, saved us the trouble and money whilst out and about. There was also plenty of choice of drinks on the all inclusive drinks deal - unless you want posh cocktails or expensive wine - which we don't. The ship itself was even nicer than we had anticipated, and was very well fitted out and kept lovely and clean. Loved the statues and sculpture dotted about. It is cleverly separated into separate areas. each had its own unique feel but all felt luxurious in its own way. From the Mediterranean warmth of Contina Costana to the brightness of the Manhattan Bar and the soft suede seats in the coffee bar. There is a bar / restaurant to suit most tastes and plenty to do if you choose to stay on board. We didn't sample much of what was on offer apart from the general entertainment in the bars which was generally of a very high standard. Yes it is getting a little tired in places, but this isn't obvious and in no way detracted from the experience and the ship is due a refit for next year anyway. We didn't particularly like the buffet restaurant - too busy, have to search for seating and too many noisy people and children - though there was nothing wrong with the food. THere was actually a very good choice of foods with specials and the daily dose of pizza and burgers. But were very impressed with our designated restaurant, Red Velvet. I supose our biggest disappointment with the dining was that the dress code was optional. Seeing people in shorts and t-shirts in a nice restaurant just seems wrong. We really felt the dress code should be enforced, with the exception of the buffet restaurant. We only booked two excursions. The first was billed as Monte Carlo and Monaco via Nice. The drive took longer than expected due to heavy rain and a thunder storm., and we literally went via Nice. No stopping. We got a short stop in Monte Carlo and Monaco - time on our own was limited as the guide had to repeat everything in two languages. It was a shame we didn't have more time at each destination but sometimes things just work that way. The second excursion planned for our last day was cancelled. However, we did get plenty of advance notice so were able to make alternative arrangements. Excursions would be better if only one language had to be catered for, but with such an international group of passengers that is easier said than done. In fact the truly diverse group of staff and guests was a big part of what we liked about this trip. We travel to meet new people, experience new place and different cultures. The staff we encountered were all friendly and polite and many were excellent. We would especially like to thank Lizbeth in Contina Costana who was eternally friendly, polite and happy. Entertainment wise everyone was good but (Casey?) the lady in the duo in the Mixology Bar and the Italian chap in Costina Costane get a big thumbs up for their friendliness and passion. She has a great voice and he is so passionate and a fantastic musician. We were fortunate to here them perform ad hoc together. Read Less
Sail Date August 2018
The disappointment started with the embarkation. The process did not go smoothly at all. I have an injured left leg and should not walk for far lengths. The airport provided a wheelchair and the cruiseline said they would provide a ... Read More
The disappointment started with the embarkation. The process did not go smoothly at all. I have an injured left leg and should not walk for far lengths. The airport provided a wheelchair and the cruiseline said they would provide a wheelchair as well. When I got there, there was not chair for me. The women say my orthotic boot and gave me Priority Boarding. The issue it, there was absolutely no crown control. There was ONE line for priority boarding which included both handicap and VIP guests. All the guests, not jus the VIP guests packed all of the lines, and people were even pushing me to get on the boat. I left and told them that I can not get in line and I was told that cannot control what their guests do!!! Get ready to be RUN OVER by wild Europeans on the Fantasia. Do not purchase their excursions. They say that people speak English but in reality, the accents are so thick that you will no understand them anyways. Deborah in Rome spoke very poor English and during the whole tour in Rome the microphones did not work at all. We could never hear her. We took 3 excursions- Rome, Pisa, and Monaco. In all 3, you have very limited time to actually STOP and enjoy a site, or take a picture, or enter a small shoppe. They are so concerned with you being back by 3pm, even if the boat doesnt leave until 5:30pm!!! Its better to take a taxi or do a local tour. MSC excursions are not worth it. Also, only ONE local destination offered free shuttle buses into the city center, I think it was La Spezia, but should be all cities. With dinning, they are far too strict. You have to be seated by 7pm and if you are not you can loose your place in dinning and have to eat at the buffet. The buffet is NOT wheelchair friendly. I was only using a wheelchair temporarily, not permanently, but still, no staff offered to help me. The cruise itself is not very wheelchair friendly, which made me feel very bad for people who are actually permanently disabled. For example, there is no wheelchair only elevators. There were actually not enough elevators. There are also no automatic doors throughout the entire ship so you have to rely on other people to help you through the doors. Also, the counters in the dinning room are far too high for anyone in a wheelchair to take a plate, see the food, and serve themselves. My husband had to help me every day, because the staff never assisted. Once, a kind waitor assisted me when he saw me limping with coffee. Definitely the worst part of our trip and what ruined our whole trip was when our cabin was flooded with water when a pipe burst at 2am. I woke up to water in our room in the middle of the night and had a panic attack. They later told us that we were LUCKY they had an extra room available for us to sleep in that night. They even wanted us to go back to the soiled room the next day. Our items were soiled with dirty pipe water and many of our items were not cleaned for when we were scheduled to disembark 2 days later. They refused to return our money for the price of our cabin for those 2 nights and refused to provide any compensation for our shoes or even let me fill our a complaint form. We have been trying to contact customer service for the pipe even specifcially but no one has returned our contacts. All in all, this cruise line is NOT wheelchair friendly, has no automatic doors or dinning assitance, and did not own up to their responsiblity for our cabin and items. Read Less
Sail Date August 2018
It was more than we expected. The ship was nice, clean, comfortable. Cabin with balcony was great, spacious, perfect for 2 people, bed was comfortable. Maid service amazing - nice and clean. The staff so polite, greeting every time ... Read More
It was more than we expected. The ship was nice, clean, comfortable. Cabin with balcony was great, spacious, perfect for 2 people, bed was comfortable. Maid service amazing - nice and clean. The staff so polite, greeting every time we are out or in... nice chat and very good English and other languages. - Dining great - buffet lots of choice of food... very tasty and various options, the restaurant Red Velvet, great meal, decent portions just enough for not over eating... (not sure why other people complaining on food here, but for us it was highlight) - entertainment great - haven't had much time to enjoy due to other activities onshore, but it felt like all-inclusive deals and entertainment in Cuba, Mexico etc... 5* resorts - Service - great - depends what you are expecting - have to adapt to other culture - it helped us having European background and knowing several languages. This is what gives a vibe to this cruise line, temper, life, various cultures.... - great itinerary - loved it all - we booked few excursions thru cruiseline and some on our own - did lots of research and prepared ourselves for every single port and place - 3 days in Rome prior to embarkation - was great idea - booked cute place in Monte area... walked everywhere and had few excursions... - Used train from Termini station to go to the port - so easy and cheap 5 euros vs. 150 euros with taxi - friendly people in Rome everyone speaks English, but it's good to know phrases in Italian, words etc it helps getting around - we had it all handy as there was no WiFi available all the time to search on Internet - La Spezia - took excursion to Cinqa Terre - it was Ok, but not what we expected - ended too early in last village, so we abandon the group and did the rest of exploring by ourselves - took train back to Riomaggore (only 4 stations from last village for 4 euros) stayed there whole afternoon swimming, sightseeing etc.) - returned to the port via train only 1 stop... and managed to be ahead of time on the ship - Genova - no need for excursion - did all walking and exploring ourselves - had book ready and information on the city - French Riviera - great excursion, but surprised as we haven't stopped in Nice just drove through, but Monaco was great.. managed to come on time when guards are changing.. had plenty of time on own... same in Monte Carlo and Cannes too... - Barselona - great excursion - booked on our own - had to find a way to come to Gaudi park... but had no problem - Sagrada de Familija great tour and had still few hours to spend on our own... - Palma de Majorca - great place - used public transportation - spend only 1.5 euros for bus ticket to get you to any beaches on the island.... enjoyed whole day there and returned to the main square had tapas and sangria on special for 24.00 euros for 2 people.. - Ajjacio (Corsica) - what cute place - again spent time on one of the coolest beach, enjoyed the sightseeing later on - easy to get oriented - not so many people speaks English, have some knowledge of French - we were ready for it at any of these places - Disembarkation was so smooth and easy - luggage easy found... returned to Rome same way with train....spent another day... touring Vatican and continue our holiday to Croatia... Fantastic experience with MSC and would recommend to anyone. Thank you to the hard working staff - great job Read Less
Sail Date August 2018
I only chose this cruise ship because of the booking agent. This was truly a disappointing and bad experience from day one. The crew was very rude and unprofessional and the food was horrible. The same food for seven days; french fries, ... Read More
I only chose this cruise ship because of the booking agent. This was truly a disappointing and bad experience from day one. The crew was very rude and unprofessional and the food was horrible. The same food for seven days; french fries, hotdogs and hamburgers. You have to be kidding me! For all the money my family spent on prepping and creating our Reunion with you guys, it was a waste of money, time and effort. While docking in the Bahamas, for whatever reason, the ship decided to flood in the elevators and hallway on floors 5, 6 and 7. This caused our last day to be a total disaster. what little activities set for that day was canceled. We spent about a half hour attempting to get food after boarding the ship from our excursion. We had family member who were diabetics, asthmatics and other health issues.It was blatantly obvious, crew members were catering to the Europeans and not to Americans. While at the formal captain's dinner, the head waiter failed to acknowledge my table. It was like I was in the center of a triangle. The three tables around me were greeted and welcomed, but, my table tended to appear invisible. No one cared enough to address our concerns. The head waiter acknowledge all guess and tables arounds us as I witnessed them sliding money in his hand. I was appalled and felt disrespected with all that was going on around us. I guess, if the price was right, you were able to get anything you wanted and if it wasn't you were totally ignored... Read Less
Sail Date June 2018
I went with MSC cruises on a recommendation. It was our first cruise and we were very excited. We started our cruise in Barcelona where the process of embarkation is very slow. Once we got onboard the ship I felt nobody met us to advise ... Read More
I went with MSC cruises on a recommendation. It was our first cruise and we were very excited. We started our cruise in Barcelona where the process of embarkation is very slow. Once we got onboard the ship I felt nobody met us to advise what the next step was. We wondered around like lost sheep until eventually we found out where our cabin was. There was no welcome meeting but only staff trying to sell you drinks packages. The food onboard was very good although portion size very small in the restaurants. On the day we were leaving the process of disembarking was very confusing, and stafff at the cruise terminal very rude. Also everything you buy on the ship has a €10. charge added to it which we didn’t know about. Also the excursions were very expensive and the guides not alwaysgreat. I will cruise again but will be wiser the next time. Read Less
Sail Date April 2018
Great cruise, good staff and service. Booked for my honeymoon and enjoyed the cruise's schedule. To our surprise we got an upgrade to a room with balcony and it was very spacious and comfortable. Loved the Gaudi style pools and the ... Read More
Great cruise, good staff and service. Booked for my honeymoon and enjoyed the cruise's schedule. To our surprise we got an upgrade to a room with balcony and it was very spacious and comfortable. Loved the Gaudi style pools and the varied bars, shows and restaurants. Food and desserts were really good. I also went to the spa several times and it was very good, some of the rooms have ocean view. They also have a gym, I didn't use it but it seems well equipped and updated. My only complain is that the cruise is too crowded and spotting a space in the pool and sun deck might get impossible; elevators always full and busy. Also the Buffet gets very crowded and people does not wait in the line and push you to get the last pieces of food. Apart from that it was a great Honeymoon experience and will book an MSC Cruise again. Read Less
Sail Date June 2016
Imagine nights on board with demolition drilling, metal hammers on metal surfaces, metal pipe cutting and jagged grinding sounds from various heavy duty demolition and construction tools from the decks below sea. Being metal a liner like ... Read More
Imagine nights on board with demolition drilling, metal hammers on metal surfaces, metal pipe cutting and jagged grinding sounds from various heavy duty demolition and construction tools from the decks below sea. Being metal a liner like Fantasia transmits noise very well, especially after dark. I am not exaggerating when I say that the first three nights of our cruise were sleepless nights. MSC's cool, un-smiling reception P.R. suits told us emergency works were needed and nothing could be done except to offer us a bottle of Prosecco (€5). We did not drink it. The emergency was obviously only a nightly emergency as the sleep-loss noise stopped at dawn and resumed after dusk. A one-stripe steward at reception (our third visit there, after many phone calls) told us the work could not be done in port, nor in the daytime. We still cannot understand this. More usefully an exasperated member of staff, herself a steward on board, but not on the reception leash, confided in us and in our neighbours (from cabins, starboard midships, between 11158 and 11198) that she herself had not slept well on-board for some time due to these nightly cacophonies. She told us the same happened weekly. What on earth are they doing then, working all night, out of port, for such time? Are they re-fitting an entire deck? Having much building renovation experience (over 10 houses re-fitted) I would say they are re-fitting an entire section of pipework but no one would confirm what the work was, so we must guess. The result was that after 3 nights we had to threaten legal action and my partner had to give the staff a clue to who she was - a tax auditor for firms including ... [best not say here] Wow, that worked well. It's useful to be with someone like that when the need arises. You should have seen the faces at reception when she mentioned it. The other poor souls who had been complaining since the week before were also thankful to us for somehow getting the noises stopped and thus, from Thursday 2nd June 2016 we were able to sleep - the work commenced during the day and finished at the end of the day, or early in the night when we went to bed, courtesy of a nightly phone call from my auditor, tax-chief partner. So, why could the work not have been done during the day before we had to threaten legal action and other pressures? It went well during the days thereafter. Normally daytime hammering and metal-cutting works on board would be annoying but after 3 sleepless nights it was a pleasure to listen from the sunny balcony, knowing the noise would stop at night. We missed out on breakfasts - we'd ordered and paid for the deluxe in cabin - due to being sleepless and having to stay in bed in the mornings to catch-up with rest but apart from that we survived this cruise from hell. The best things about the cruise were the Eastern staff, who always smiled (unlike their western counterparts), the pianists and chanteuse in the reception bar, and some of the excursions like the amazing electric trikes tour of Palma (a must do!) and the electric bicycle tour of Barcelona (fantastic!) which we loved. Having not slept it was good the bikes and trikes were electric! No pedal power needed. Better food this time too - MSC Lirica 4 years ago was awful for dining, so this time, in Red velvet, we were well looked after. I wanted to give 1 star due to the hell of the first three days, and the insult of being offered a bottle of prosecco for 3 sleepless nights but I want to try to be fair, there were some good memories too and we will be taking further steps to get recompense so all should be well in the end, much though we paid for it in stress and lack of sleep, and anxiety - not what you expect on a thousands of Pounds cruise hol. Read Less
Sail Date May 2016
My wife and I took a cruise to celebrate our 10th anniversary. We chose the cruise for the itinerary: Genoa-Barcelona-Morocco-Canary Islands-Madiera-Malaga-Rome. We read the reviews prior to taking the cruise and it seemed the majority ... Read More
My wife and I took a cruise to celebrate our 10th anniversary. We chose the cruise for the itinerary: Genoa-Barcelona-Morocco-Canary Islands-Madiera-Malaga-Rome. We read the reviews prior to taking the cruise and it seemed the majority of complaints were from Americans stating the cruise was too European. The cruise consisted of approximately 85% Europeans and 15% North American/English speaking. We opted to upgrade to the Aurea Suite 12204. This is one of 8 or 10 suites on deck 12 in the aft portion of the ship. The room was quite large with a walk-in closet, tub, king-size bed, couch and balcony. It was about the size of an average hotel room. About the only negative was at peak times, the buffet was packed and seating was full to capacity. The food was very good -- European cuisine, which we enjoyed - with many courses to choose from at dinner - appetizer, salad, pasta/risotto, main course, dessert. the service in our dining room - Red Velvet - was excellent. The staff remembered our names. the Gelato was delicious. We really liked the all-inclusive Aurea package and thought it was well worth the money -- unlimited non-alcoholic drinks including bottled water and cappuccino, and the majority of alcoholic drinks (draft beer, wine, cocktails) were included, only a few exclusions. The entertainment on board suited out tastes - classic piano, violins, soprano and tenor singers. We consider MSC a great value - the Spa services are reasonably priced if not a bit cheaper than other cruise lines and the excursions were very affordable. We have already booked another cruise for April 2017. Read Less
Sail Date April 2016
We thought the ship was magnificent and the crew first class.Special mention should be made of the cabin steward and the waiting staff in the Velvet Lounge who were exceptional.The food we found was not as good as expected and the helpings ... Read More
We thought the ship was magnificent and the crew first class.Special mention should be made of the cabin steward and the waiting staff in the Velvet Lounge who were exceptional.The food we found was not as good as expected and the helpings were small.Saying this you could have as many courses as you wanted and we did not leave the table hungry.Our main criticism was concerning the tour staff. We had booked tours at every port but we're only told the Monday before we sailed that the tour to Portfino had been cancelled. We asked how we were to be refunded but they were no help at all and we are still awaiting the refund.The two members of staff thought it was a big joke and one of them was chewing gum.We later found out that the tour operators wear MSC livery but work for some faceless company.The tour to Capri was really enjoyable but we were not told anything about the island by the tour guides. No mention was made of famous people who had resided there such as Axel Munthe and Gracie Fields.The ferry to Capri was not particularly clean and the toilets on the island were a disgrace. The tour was about an hour too long because towards the end it was dark. Read Less
Sail Date October 2015
MSC Fantasia Ratings
Category Editor Member
Rates 3.0 3.5

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