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3 MSC Cruises MSC Fantasia Cruise Reviews for Entertainment Cruises to Caribbean - All

We booked this cruise over a year ago because of the attractive price but what was a bargain turned out to be the cruise from hell. It all started from the embarkation process on arrival at Bridgetown after a long flight from London and ... Read More
We booked this cruise over a year ago because of the attractive price but what was a bargain turned out to be the cruise from hell. It all started from the embarkation process on arrival at Bridgetown after a long flight from London and having to collect our cases And lug them to a van for delivery to the ship then the awful wait queueing up for outdated buses to take us to the ship was a farce as their was no facility to store hand luggage everything had to be placed on our knee the customer service rep was not sympathetic to this and herded us on like cattle we then left for a 40 minute run to Bridgetown not so we were held up at the jetty in a convoy as only 1 coach could go on the jetty at a time time from landing at 2.45 pm till eventually getting on the ship at 5.45pm was poor we then left the ship was itself was clean as was the cabin however the ship moved around a lot for such a large ship I would question if the full use of the stabilisers were being used as with some cruise companies they are not as it is a cost or fuel saving exercise, I was not impressed with the food It was very repetitive okay if you liked turkey or pork and didn’t cater for the British palette, entertainment what can I say we were not able to see anything in the theatre as with the food it was always in French or Italian, the Manhattan Bar which we liked was the same show every evening and got pretty repetitive we didn’t sit in any of the other lounges as nothing was sung in English the British were not catered for at all and when we spoke to other British passengers they felt the same. Each island the ship visited ther was a disembarkation and a embarkation of passengers from those islands who seemed to be on cheap deals to fill the ship and when this happened we had to listen to the emergency drill through the tannoy system each day also the crew had to go through their own drills these occasions this meant that we were on an oversized ferry rather than a cruise ship most of the British people we spoke with felt the same and had never experienced this on any other cruises they had been on also at each Island the departure was quite early which seemed to be the ship was in a rush to get the people on and off had we known in advance all this information we would never ever booked this cruise and after 1 week all we wanted to do was get back home for our part this was a wast of money and we will never use MSC again if we had never been on an other cruise company we would be put off cruising altogether. We believe we should have been forewarned of all these points before committing to a booking Read Less
Sail Date February 2018
We booked this cruise with MSC Fantastia because we had a wonderful cruise on the sister ship 2 years ago, and thought that this would be the same, how very wrong was we. The embarkation went very smooth, transport was waiting for us they ... Read More
We booked this cruise with MSC Fantastia because we had a wonderful cruise on the sister ship 2 years ago, and thought that this would be the same, how very wrong was we. The embarkation went very smooth, transport was waiting for us they took our luggage and we didn’t see it until we got to our cabin, we were on board ship very quickly. The ship itself was very impressive with crystal stairs and glass lifts as the main feature and was very clean everywhere, plenty of bars, two main restaurants a Mexican steak house which you had to pay extra and the cafeteria, 3 pools, 1 outdoor on deck, 1 indoor and 1 at the back of the ship for smokers, so far so good. THE CABIN.... We had an inside cabin on deck 11, this was the first time we have had a inside cabin as it’s all we could get, never again it was very small, although very clean and our steward was great but I didn’t like not knowing what the weather was like and not knowing what to wear, the bed was a king size and very comfortable, shower very small with a curtain which was ripped at the top. THE DINING.... we were in Cerchio D Oro restaurant on deck 6 at the back of the ship, Restaurant was laid out nicely we were on a table for 6 but only one other couple was on there, now this is a very bad complaint I am a Diabetic and there was not one sugar free desert on the menu, and when I asked they said we have ice cream or fruit, well ice cream has sugar so fruit every evening got boring for me, the only sugar free soft drink on ship was Coke Zero which I do not like the taste so I had only water to drink the whole 2 weeks. The meals were very small ok if you are a child but not an adult so my husband who is a big man had to ask for two mains meals or chips, but most meals were tasty. ENTERTAINMENT..... Not very good the shows were repeated the second week so we had seen them all the first week so only went to the bars the second week as we didn’t want to see them twice, there was no live band and all done by backing cds, dancer were quite good. BARS.... service in bars on average was 10 minutes wait for waiters to get to you to take the order, as I couldn’t get a diet mixer I only had coffee so can’t comment on the alcohol, but my husband said the Red Wine was quite good, waiters not that friendly. POOL and DECKS... plenty of sun loungers when in port and passengers were on shore but you have to be up early when at sea as like anywhere they go quick, decks clean even though we didn’t see any rubbish bins I say clean that’s when children didn’t trough drink cans etc when finished with them and there was a lot of children which I will comment on later who keep running around and jumping in the pool and was very loud. SHORE EXCURSIONS..... not worth the money and very expensive, we went on a trip to a beach in Trinidad what a rip off, when we got there it was a construction site as they were building holiday bungalows on the beach, with heavy machinery going up and down and where it had rained the track marks were nothing but mud which we had to walk on so after half an hour we went back to the mini bus ( we were not the only ones ) and had to wait 2 hours until everybody got back and it cost 85 euros for the 2 of us. FRENCH PASSENGERS.... Now the ship holds over 4,000 passengers on the second day in Port of France 2,000 French people embarked large family’s all with children which they didn’t keep under control were very loud in the cafeteria at breakfast and on deck in fact everywhere, we later found out that they paid very little Money for a week under 250 euro and the children went free, they could only eat in the cafeteria not the Restaurants, now this made me see red as we paid over 3,000 for the 2 weeks and they really took over the whole ship. We also felt that the ship was more like a ferry in the fact that on about 4 islands people got on and off and we had to listen the safety drill each time which was said in 4 different languages which was very annoying. DISEMBARKATION.... Was very good and well organised I’m pleased to say, luggage was collected from cabin and we collected it at the airport TIME TO GO HOME at last, this will be our last MSC cruise never again . Read Less
Sail Date January 2018
DO NOT BOOK A CRUISE WITH MSC Our experience with MSC on a Caribbean cruise in Jan 2018 was the worst experience we have ever had. Most of the 14 days was spent having to complain. Not a holiday.Just full of stress. We have enjoyed ... Read More
DO NOT BOOK A CRUISE WITH MSC Our experience with MSC on a Caribbean cruise in Jan 2018 was the worst experience we have ever had. Most of the 14 days was spent having to complain. Not a holiday.Just full of stress. We have enjoyed cruises with most of the other major companies, so have plenty of experience to do this comparison Listed below are the reasons why: It is an Italian company and they do not really cater for the English The staff are not very friendly and can be very rude to you at times You cannot reserve your flight seats together prior to departure There is no guarantee you will be seated together on the flight Beware of being upgraded as it is not always a better cabin The cabin steward: • is not very welcoming or respectful • never remembers your name • no frills like animals made from towels or chocolates on the bed at night The drinks package included is very basic, with only one type of draught lager and local spirits. They try to get you to spend more upgrading to the branded drinks No captain announcements throughout the cruise Only one leaving party from 7 days when leaving port Entertainment • Main theatre shows can be repeated after 7 days. • Very poor entertainment. We had a woman singing Queens songs! • No pub quizzes • Bingo very expensive and in many languages • Opera if you like it Restaurants: • When asked for milk in coffee, he poured in drinking choc • When asked for milk in tea, he poured coffee into it • Not much English choice • Food is not always hot, but luke warm • Only wine and water served at your table Drinks service • There can be a number of ports where passengers embark and disembark. This means there will be a muster drill that night where all the bars are closed for 45 mins, so no drinks available • The bar staff do not like serving you directly and tell you to see the waitress • The waitress takes your order, which can take up to 30 mins to be delivered • Only certain drinks available at certain bars. You have to search as they will not get it for you. One night we had to go searching to get Sprite! • On deck the waitress service is only available in certain areas. They never walk around the ship to get your order. Pool • You are only allowed one pool towel a day. You have to go to reception to beg for a replacement Sanitation • When entering the restaurant, only on occasions do you see a crew member offering you sanitation for your hands • Sometimes the dispensers are empty Excursions • We were sent out in the pouring rain and got soaked. No refund given Complaints • They seem to feel by giving a free limited food voucher, all will be forgiven • If you complain to MSC directly, they will give you all sorts of excuses. Just got back from a Royal Caribbean cruise and our faith in cruising has been fully restored MSC NEVER AGAIN!!! Read Less
Sail Date January 2018
MSC Fantasia Ratings
Category Editor Member
Rates 3.0 3.5

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