MSC Cruise Reviews for Family to Europe - Western Mediterranean

Pros are supposed to go before cons, so I will put the positives first, but please don’t miss the negatives later in this review, because although there were a few redeeming qualities, make no mistake, I would never sail with MSC again. First positive, all the staff below the managerial level deserve to be commended for being true, if not powerless, delights. We had many wonderful interactions ...

If I could give no stars I would. I joined a world cruise with MSC and have had nothing but frustration and grievances. If you are a parent I highly suggest considering another cruise line. A child was assaulted by an adult passenger and when the parents filed a complaint after bringing him to the medical center, nothing was done but a warning. The baby pool on the cruise was under maintenance ...

My husband and I embarked on this cruise, despite a radically changed itinerary, because MSC refused our request for a refund. However, our experience was so awful that we disembarked on day 20 of 85 in Walvis Bay, Namibia, and flew home from there. Better to forfeit the unused cruise fare than to continue to subject ourselves to the cruise line’s utter disdain for passengers and 65 more days of ...

We chose this world cruise excited to visit some of our bucket list destinations. While visiting Egypt became impossible due to conflict in the region we were still thrilled we would be going to Rhodes. But not to be. More than half the cruise has been made up of sea days with substandard destinations. Food has bern appalling with regular absence of fresh fruit, salad and now no coffee available ...

We are currently on this terrible cruise Over 500 people on board have signed a petition protesting the way MSC are treating us. 1. So many sea days Change of itinerary increasing itinerary to an extra 20 sea days, less port times, and no compensation for these changes or refunds of tax and port fees. As compared to other cruise companies such as Cunard, princess, costa etc who have ...

MSC said the ship was refurbished in 2023 and they must be talking about the exterior of the ship. The public stairs lot dated with the teal and chocolate motif. The cabins are either navy or bordello red. The furniture in the cabin is worn, sun bleached and dated, think 90’s. Dining options are limited. There is the main dining room offering a selection of reoccurring average to say the best ...

The 2024 World Cruise was supposed to be the crowning jewel of my travel career (so far!)! This cruise has been a disaster. This World Cruise has many itinerary changes due to the events surrounding the Red Sea that affected so many other voyages. But, where others succeeded in passenger care, MSC failed miserably. They refused to give any refund due to the itinerary change. They instead ...

I have cruised on various cruise lines so far including NCL, Celebrity, Carnival etc. This has been the worst from all aspects, except the staff. The food had literally no Vegetarian options. The shows were substandard. No coffee creamer’s. The quality of soap below par. Not even warm milk for coffee the first 2 days. I would not recommend this cruise line by any means. Please save your money and ...

I have been on 18 cruises, but never longer than 7 days. This was my 1st longer cruise and my 1st transatlantic cruise. EMBARKATION: I arrived at the port in Barcelona with a fellow passenger who spoke Spanish. Somewhow, that got us priority boarding. We walked right up to counter, got our cruise cards and walked right onto the ship. I think were were onboard within 10 ...

My husband and I did a short weekend cruise form Malaga to Genova at the end of November 2023. We've had fabulous time! The ship was lovely, clean and very well kept. All staff extremely nice and helpful, our room attendant was excellent and hardworking. I felt food in the buffet and the MDR was mediocre and repetitive, but of course we didn't stay hungry. We were lucky with the weather and the ...