MSC Cruise Reviews for Family to the Transatlantic

Booked this cruise just a few days before the sailing as a spontaneous way of returning to the states rather than flying. We’d sailed with MSC many times but not since 2016. I don’t know where you could find such horrible poor quality food. I spotted the executive chef onboard and asked why he allows such embarrassingly bad food and his response was a little shocking. He said,”when we get to ...

We booked this cruise because it was going to stop a few places we hadn't been before on our way to europe. we booked a superior balcony cabin so my husband could sit and watch the ocean. Right off the bat, we were unhappy beause the balcony had a bunker-like appearance with the metal coming up to where a railing should be. in other words, you had to stand up to see out. after 2 hours in ...

Chose this cruise because if the ports of call. We were promised a unobstructed balcony view, we did not get that, they did not change our room, even though the ship was not full. The staff continually lie to you, they are rude and arrogant. The food was mediocre, at best. The fact that all of the meat we ate throughout our cruise was tough and dry. Nothing was prepared fresh, even the eggs were ...

I've cruised with Crystal, Princess, Norwegian, and Holland America, and without a doubt, my experience with MSC is the worst. Although the fare was lower than expected, transatlantic from Barcelona to Barbados, the "nickel and dime" experience on board, coupled with frequent billing errors, poorly organized shore tours, and poorly managed buffet staff, made the experience unforgettably poor. I ...

This was our first cruise on MSC. My wife and I are both retired and experienced cruisers (32 and counting), mostly with NCL and Celebrity, also Holland America years ago. I will try to be brief, but could write pages on this Cruise from Hell. One passenger I met had three legal pages, single spaced, with complaints. Check in was a nightmare. We paid for priority boarding, but the lady just ...

Sailing from Genoa on a transatlantic that arrived today into Port Miami. Crew is very hardworking and trying to work with what they have. Biggest issue with this ship is that there is a total lack of leadership and communication. Virtually no announcements when the ship is cleared, inconsistent information regarding ports, transportation and shore excursions. This bred a toxic environment ...

My second transatlantic cruise. I had a great experience last year on another company. This year friends invited me to go back on a transatlantic and experience MSC Divina. Could not been worse. To start with there was a lot of people with a very bad cold. I got a cold. The doctor on the sheep was kind of okay. The nurse touch my prescription tablets with her bare hands. The food from the “food ...

I went with some friends who were going on this cruise and they also had a bad time no tv for over 2 weeks the food was terrible the serve was terrible and the the show were all 2nd rate people bush and shove and were rude the only thing god was the beauty salon even the staff did not like the food 1st cruise i every went on where u has to pay for Coffee at dinner time and pay for lobster and surf ...

The food in both the buffet and the dining rooms was marginal. The entertainment especially the guest entertainers were terrible with the exception of Guillermo Guido. The disembarkation in Buenos Aires was a disaster. People were pushing others out of the way, ramming others with their suitcases and cart . No direction from management. It took four hours to get off ship. The excursions with the ...

Out of 21 days on the cruise I had to stay in my room for 18 days because of an injury, After 10 letters, different calls to main office, they were willing to give me a discount of 20% on a next cruise. They said that I refused at first to see a Dr. When you fall in front of everybody, the first thing you say is I am ok and do not touch me, I did not even know my name after the fall, so even ...