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MSC Cruise Reviews for Family Cruises to Europe

Cruiser Rating
20.2
335 reviews

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1-10 of 335 MSC Cruise Reviews for Family Cruises to Europe


If you want sheets with bedbugs, go to MSC Cruises.

Review for MSC Opera to Europe - Eastern Mediterranean

Travel rocks avatar

Travel rocks

6-10 Cruises

Age 60s

The excursions were fairly good and so was the food and servers. Everything else was horrible. The beauty salon was awful, terrible communication skills and high pressure staff, like your money was their personal piggy bank. The cabin steward was obviously so badly trained he put dirty sheets with bedbugs on the bed. The Reception staff customer service skills were horrible, assumptions like ...
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Sail Date: January 2020

Cabin Type: Interior Stateroom


Dirty, bad service and quite low cost running ship

Review for MSC Opera to Europe - Western Mediterranean

cruisecriticanonymus avatar

cruisecriticanonymus

2-5 Cruises

Age 30s

Ship is very much understaffed and absolutely not able to offer good cruise for such big number of passengers onboard. Obviously company is trying to save money on all aspects, including food, number of their employees, entertainment variety, and so on. Dining area on deck 11 is crowded without place to sit, so only way to eat is to take plate outside or in a room. Automatic hand disinfect ...
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Sail Date: January 2020

Cabin Type: Interior Stateroom


Terrible

Review for MSC Opera to Europe - Eastern Mediterranean

Gazzetta avatar

Gazzetta

2-5 Cruises

Age 40s

The ship is very unorganized. The food was the same every day. Front desk clerk named Barbara Uchiyama was always scowling and treating guests without the least education and attention. The tours were disorganized. The guides hired by MSC knew almost nothing about the tours, reaching the height of not wanting to take us to the Mount of Olives in Israel because he preferred to take ...
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Sail Date: December 2019


WORST CRUISE EVER ! RUINED ANNIVERSARY TRIP!

Review for MSC Magnifica to Europe - Eastern Mediterranean

Katcas75 avatar

Katcas75

10+ Cruises

Age 40s

SO DISAPPOINTED !! My husband and I were on our 20th Aniversary, we normally travel the first week of December. We arrived at Venece to embark and the first surprize we recieved was an unexpected 2 hour bus drive from Venece to Triste, no advance warning not even a bottle of water were we offered, much les an apology. We had booked the Aurea package directly over the phone, this being the most ...
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Sail Date: December 2019

Cabin Type: Balcony Stateroom


Bad cruise

Review for MSC Magnifica to Europe - Eastern Mediterranean

bmdm715 avatar

bmdm715

10+ Cruises

Age 70s

we choose this ship because of the itinerary We wanted to see venice and hearing they might close the port we decided to go for it now..Unfortunately before we could go the water problems happened but as of the week prior to our trip msc assured us we would be sailing out of venice.. We found out we would be bused to trieste when we arrived at the port on sailing day--no email or text- However ...
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Sail Date: December 2019

Cabin Type: Balcony Stateroom


If I could give this cruise a negative rating, I would ...

Review for MSC Poesia to Europe - Western Mediterranean

Torontomatt avatar

Torontomatt

6-10 Cruises

Age 40s

If you want to be treated like a criminal, discriminated against and be at risk of burning to death on the open seas, MSC is the cruise line for you! My issues started even before the cruise. As a solo traveller, and a gay man, I emailed MSC asking if they would hold an LGBT drinks event on the cruise, as nearly every other cruise line does. The email response did not address my question, so I ...
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Sail Date: November 2019

Cabin Type: Balcony Stateroom


Disappointment at every port

Review for MSC Lirica to Europe - Eastern Mediterranean

warmaid avatar

warmaid

10+ Cruises

Age 60s

Finally arrived home late last nite after a scary experience with MSC. first time and last time with that company. Ship is filthy. embarking is very unorganized and filled with long lines and no drinks or snacks. No one meets you and handles your bags either. our itinerary was changed 4 times....never got to Israel- the reason we took this cruise- they subbed it for Istanbul instead....never ...
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Sail Date: November 2019

Cabin Type: Oceanview Stateroom


Incompetent cruise director

Review for MSC Divina to Mediterranean

Mumbles7 avatar

Mumbles7

10+ Cruises

Age 60s

We sailed on this ship on 3 previous occasions and loved it. We liked the itinerary and price. Unfortunately, things have changed and the crew is incompetent. They kept our American passport when we got on. Made it difficult to get it back. Food is now terrible. Little info about ports. Entertainment is repetitive. No television service other than free movies of their choice. Very poor Wifi and no ...
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Sail Date: November 2019

Cabin Type: Balcony Stateroom


Worst cruise ever

Review for MSC Poesia to Europe - Eastern Mediterranean

robo18 avatar

robo18

10+ Cruises

Age 60s

having done 23 other cruises this was the worst one,and one of the most expensive, tha cabin was very good,clean and comfortable,the public rooms were nice and good service,but thats were it stops,the 2 bars with entertainment was very poor,very armaturish,the shows well thery were terrible not worth watching,i felt embarased to watch them.moveing on to the food its was like hospital ...
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Sail Date: November 2019

Cabin Type: Balcony Stateroom


Unfortunate

Review for MSC Divina to Mediterranean

cindyanne avatar

cindyanne

10+ Cruises

We just returned from a transatlantic cruise on the Divina. November 5th 2019 departing from Genoa Italy to Miami Florida. Embarkation was great and handled quite well. Unfortunately the issues began shortly after. Here is a short description of some of the issues:: Cabin Steward--Either hates his job or is just miserable naturally. I do not even know his name because he barely spoke ...
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Sail Date: November 2019


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