we chose this cruise because it went from southampton to which we could drive and we qualified for free parking, also there was only stop on the itinerary that we has visited before. the ship also looked very good.
the ship was very comfortable plenty of seating areas and in general the staff were very helpful. that is the best i can say. the cabin steward was not one of the best. the food ...
We chose this cruise because it had ports we had not previously visited. When we booked it we asked the agency to clearly notify MSC that I would need wheelchair assistance at Southampton as I have mobility issues. There was none forthcoming, in fact we would not have been able to reach the terminal if it had not been for the ABP parking manager very kindly driving us and our hand luggage to the ...
MSC Magnifica. Our party of five travelled on the 25th June from Southampton. Our experiences over the two weeks has left us reeling from the catalogue of diabolical service and procedures we endured whilst hoping to have a fun family holiday.
The food was atrocious. Meals came served Luke warm with little taste and often meat was chewy or over cooked. The choice on menus were very limited ...
The good
* getting on the ship - fast and easy.
The bad
* service onboard was terrible - had to wave down staff to get their attention
* the food was below average
* most of the staff could not speak english - bar staff, restaurant staff, etc.Made it very difficult to communicate a drink or food order
* the entertainment was bad
* many, many hard sell tactics to get you to buy ...