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MSC Europe Cruise Reviews

MSC
Ship
Europe
Departure Port

Traveler rating

Excellent

746

Very Good

602

Average

518

Poor

510

Terrible

433

Cruise type

433 MSC Europe Cruise Reviews


Angriest man on cruise avatar

Angriest man on cruise

1 Review Written

9 Helpful Votes

Scam! Don’t ever use this company!

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- Buffet food is better than Dining food even though it’s basically the same EXACT food, except for the ethnic station. Their steaks/prime beef/filet whatever dish that has beef is cafeteria school quality AT ...
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Sail Date February 2020


Edoflaherty avatar

Edoflaherty

1 Review Written

2 Helpful Votes

Trapped in a cattle market

We chose this cruise because of the places it visited in the western med and we heard it was suitable for kids. It was not...! Things got off to a bad start when we boarded. Staff were fighting among themselves ...
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Sail Date August 2019


Rome Again avatar

Rome Again

1 Review Written

2 Helpful Votes

A Floating Bus

We chose this cruise for the ports of call and to see Iceland - a 17 night transatlantic from Kiel, Germany to New York City. A beautiful ship- great staff - a mozzarella making station - great your choice dining at ...
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Sail Date September 2019


cruisecriticanonymus avatar

cruisecriticanonymus

1 Review Written

10 Helpful Votes

Dirty, bad service and quite low cost running ship

Ship is very much understaffed and absolutely not able to offer good cruise for such big number of passengers onboard. Obviously company is trying to save money on all aspects, including food, number of their ...
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Sail Date January 2020


Gazzetta avatar

Gazzetta

1 Review Written

8 Helpful Votes

Terrible

The ship is very unorganized. The food was the same every day. Front desk clerk named Barbara Uchiyama was always scowling and treating guests without the least education and attention. The tours were ...
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Sail Date December 2019


cindyanne avatar

cindyanne

1 Review Written

4 Helpful Votes

Unfortunate

We just returned from a transatlantic cruise on the Divina. November 5th 2019 departing from Genoa Italy to Miami Florida. Embarkation was great and handled quite well. Unfortunately the issues began shortly ...
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Sail Date November 2019


LaurahQ avatar

LaurahQ

1 Review Written

7 Helpful Votes

MSC Aurea Duplex Suite - Worst Customer Service

First and foremost, MSC Grandiosa is absolutely gorgeous and the elevator designed to move people efficiently. The Aurea duplex suite is very unique with 2 full bathrooms, spacious closets, living room, dining room ...
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1 photo

Sail Date November 2019


rasamin avatar

rasamin

1 Review Written

3 Helpful Votes

Genoa to Durban - great itinerary, very poor quality cruise

We had a great trip but the time on the ship was a total disappointment . The itinerary was what enticed us to book this cruise. It was our first with MSC and we are very unlikely to cruise with them again. If ...
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Sail Date October 2019


Torontomatt avatar

Torontomatt

1 Review Written

4 Helpful Votes

If I could give this cruise a negative rating, I would ...

If you want to be treated like a criminal, discriminated against and be at risk of burning to death on the open seas, MSC is the cruise line for you! My issues started even before the cruise. As a solo traveller, ...
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Sail Date November 2019


Katcas75 avatar

Katcas75

1 Review Written

6 Helpful Votes

WORST CRUISE EVER ! RUINED ANNIVERSARY TRIP!

SO DISAPPOINTED !! My husband and I were on our 20th Aniversary, we normally travel the first week of December. We arrived at Venece to embark and the first surprize we recieved was an unexpected 2 hour bus drive ...
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Sail Date December 2019


tstretch avatar

tstretch

1 Review Written

3 Helpful Votes

Worst cruise we've taken

MSC 25 cruises later, worse experience ever on board the very underwhelming MSC Meravilgia. Where do we start? We stayed in the Royal Suite, one of two on the ship, in the Yacht Club, $18K USD for a 17-day ...
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Sail Date September 2019


Munkel avatar

Munkel

1 Review Written

5 Helpful Votes

Never again with MSC

Review on MSC Divina Cruise November 5 - 25/2019, 20 days Genoa to Miami Arrival: Received no information on how to pick up access card to our cabin Cabins were not ready, they informed us to go and ...
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Sail Date November 2019


robo18 avatar

robo18

1 Review Written

11 Helpful Votes

Worst cruise ever

having done 23 other cruises this was the worst one,and one of the most expensive, tha cabin was very good,clean and comfortable,the public rooms were nice and good service,but thats were it stops,the 2 bars with ...
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Sail Date November 2019


olgasera avatar

olgasera

1 Review Written

7 Helpful Votes

Worst cruise ever!

We chose this cruise because we were told that the cruise was the same as all of the carnival cruises we have taken. They were not even close! My husband and I actually lost weight on this cruise because as it turns ...
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Sail Date October 2019


Lor26 avatar

Lor26

1 Review Written

2 Helpful Votes

Never again

Chose this cruise foe its for its travel itinery. ship far to big , only onboard awe factor is the main auditorium, spectcular light show and there it ends, MSC health and safety to passengers is lacking. Major ...
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Sail Date September 2019


Xanda avatar

Xanda

1 Review Written

7 Helpful Votes

Worst Cruise Experience Ever

We chose this cruise because of the itinerary. We had never been to Iceland and we thought this would give us an idea of what to see there. The embarkation process was horrible. Long lines and only two windows ...
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Sail Date September 2019


maturelady01 avatar

maturelady01

1 Review Written

5 Helpful Votes

FLOATING DIRTY ASHTRAY

Despite my friends and work colleagues telling me to stear clear of this company, the Itinerary was the thing that I required...Venice and Greek Islands. I had booked a late flight back after the cruise so I could ...
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Sail Date October 2019


Keith05 avatar

Keith05

1 Review Written

4 Helpful Votes

Never again

Whilst the ship was very clean and nice cabins, other aspects destroyed our experience. The restaurant was appalling on all visits over the 11 days. As eating is a big part of cruising, it ruined our cruise. The ...
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Sail Date October 2019


Kelmari avatar

Kelmari

1 Review Written

The worst cruise we have ever had!

We initially chose this particular cruise because of the lovely itinerary and for a special pre retirement holiday. We had cruised with MSC three times previously and although it was not the best quality cruise line ...
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Sail Date April 2019


NJGreek avatar

NJGreek

1 Review Written

17 Helpful Votes

MSC fails miserably to cater to the American market.

Quick caveat that while this was my 25th sailing, this was my first (and will be my only) sailing on an MSC ship. It didn't take long for my group and I to notice that MSC caters to the European market, not the ...
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Sail Date September 2019


Wbellmer avatar

Wbellmer

1 Review Written

3 Helpful Votes

Horrible Experience!

This was our first, and last, cruise with MSC. Having been on MANY cruises from the US to many different ports including international ports, this was a great disappointment. The food was below our standards in ...
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Sail Date September 2019


OzziesDownunder avatar

OzziesDownunder

2 Reviews Written

10 Helpful Votes

READ THE NEGATIVE REVIEWS BEFORE BOOKING MSC DIVINA

If you want to have a quiet drink, enjoy the entertainment, relax by the pool or enjoy fine dining, this cruise is NOT for you. We have been on many cruises and chose MSC because we incorrectly thought it was a ...
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Sail Date September 2019


valencastarias avatar

valencastarias

1 Review Written

5 Helpful Votes

Avoid!! The cruise of hell!!!

[Borrador] Este mensaje no se ha enviado. Guardado: Mié 29/05/2019 18:41 Since we left the airport the entire experience was Incredibly bad. The bus that took us to the port was leaking, the bus was ...
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Sail Date May 2019


Cruise Insights avatar

Cruise Insights

1 Review Written

12 Helpful Votes

Bad Food, Poor Customer Service, and Sub-Standard Cleanliness

My husband and I sailed on the MSC ship, Fantasia, for a one-week cruise to the Mediterranean September 7-14, 2019. Here are our experiences: Our experience with the Food/Buffet/Dining Room: Our initial ...
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Sail Date September 2019


Ginge1 avatar

Ginge1

1 Review Written

5 Helpful Votes

Awful service and after care

This was our first cruising experience and definitely our last with MSC. We travelled with another family who have been on quite a few cruises. From the start we were left feeling disappointed with the length of ...
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Sail Date May 2019


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