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MSC Europe Cruise Reviews

Cruiser Rating
3.2
Average
2840 reviews

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1-10 of 433 MSC Europe Cruise Reviews


Scam! Don’t ever use this company!

Review for MSC Grandiosa to Europe - Western Mediterranean

Angriest man on cruise avatar

Angriest man on cruise

2-5 Cruises

Age 30s

- Buffet food is better than Dining food even though it’s basically the same EXACT food, except for the ethnic station. Their steaks/prime beef/filet whatever dish that has beef is cafeteria school quality AT BEST - Food overall is mediocre, the ship basically forces you to go and spend money at the “specialty” restaurants otherwise you starve. - Even free room service food is basically ...
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Sail Date: February 2020


Horrible Staff

Review for MSC Grandiosa to Europe - Western Mediterranean

Titus787 avatar

Titus787

2-5 Cruises

Age 20s

I would avoid this commercial cruise altogether. Cons: - Over populated ship (over 6000+ people) - Rude front desk & excursion staff that have poor customer service - Overpriced and disappointing excursions you could do on your own - Docks far, mostly have to shuttle to city centers -They make many charges and mistakes on your bill - Shower water breaks out your ...
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Sail Date: January 2020


All that glitters is not is not is not MSC

Review for MSC Grandiosa to Europe - Western Mediterranean

David G T avatar

David G T

10+ Cruises

Age 70s

We sailed with MSC once previously which was a really dreadful experience, so much so, we were given a 25% discount on any future cruise. We decided to use the voucher, although not without much resistance from MSC's sales section. The ship we chose Aurea class on the new Grandiosa, it included a drinks package and all gratuities, so seemed a good deal. We found the drinks package was ...
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Sail Date: January 2020

Cabin Type: Aurea Balcony Stateroom


If you want sheets with bedbugs, go to MSC Cruises.

Review for MSC Opera to Europe - Eastern Mediterranean

Travel rocks avatar

Travel rocks

6-10 Cruises

Age 60s

The excursions were fairly good and so was the food and servers. Everything else was horrible. The beauty salon was awful, terrible communication skills and high pressure staff, like your money was their personal piggy bank. The cabin steward was obviously so badly trained he put dirty sheets with bedbugs on the bed. The Reception staff customer service skills were horrible, assumptions like ...
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Sail Date: January 2020

Cabin Type: Interior Stateroom


Dirty, bad service and quite low cost running ship

Review for MSC Opera to Europe - Western Mediterranean

cruisecriticanonymus avatar

cruisecriticanonymus

2-5 Cruises

Age 30s

Ship is very much understaffed and absolutely not able to offer good cruise for such big number of passengers onboard. Obviously company is trying to save money on all aspects, including food, number of their employees, entertainment variety, and so on. Dining area on deck 11 is crowded without place to sit, so only way to eat is to take plate outside or in a room. Automatic hand disinfect ...
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Sail Date: January 2020

Cabin Type: Interior Stateroom


Don't go....

Review for MSC Grandiosa to Europe - Western Mediterranean

grandiosa1 avatar

grandiosa1

6-10 Cruises

Age 40s

the embarkation and disembarkation where terrible... the staff is rude ando don't help you in any way. The ship is beautiful, the cabins are very confortable. you have to make a line to enter the restaurant every night. The food is Ok... small portions and always cold. our waitress was very nice. The shows were bad except for the cirque du Soleil with I truly recommend. The staff has no ...
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Sail Date: December 2019

Cabin Type: Bella Balcony Stateroom

Traveled with children


Terrible

Review for MSC Opera to Europe - Eastern Mediterranean

Gazzetta avatar

Gazzetta

2-5 Cruises

Age 40s

The ship is very unorganized. The food was the same every day. Front desk clerk named Barbara Uchiyama was always scowling and treating guests without the least education and attention. The tours were disorganized. The guides hired by MSC knew almost nothing about the tours, reaching the height of not wanting to take us to the Mount of Olives in Israel because he preferred to take ...
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Sail Date: December 2019


WORST CRUISE EVER ! RUINED ANNIVERSARY TRIP!

Review for MSC Magnifica to Europe - Eastern Mediterranean

Katcas75 avatar

Katcas75

10+ Cruises

Age 40s

SO DISAPPOINTED !! My husband and I were on our 20th Aniversary, we normally travel the first week of December. We arrived at Venece to embark and the first surprize we recieved was an unexpected 2 hour bus drive from Venece to Triste, no advance warning not even a bottle of water were we offered, much les an apology. We had booked the Aurea package directly over the phone, this being the most ...
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Sail Date: December 2019

Cabin Type: Balcony Stateroom


Bad cruise

Review for MSC Magnifica to Europe - Eastern Mediterranean

bmdm715 avatar

bmdm715

10+ Cruises

Age 70s

we choose this ship because of the itinerary We wanted to see venice and hearing they might close the port we decided to go for it now..Unfortunately before we could go the water problems happened but as of the week prior to our trip msc assured us we would be sailing out of venice.. We found out we would be bused to trieste when we arrived at the port on sailing day--no email or text- However ...
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Sail Date: December 2019

Cabin Type: Balcony Stateroom


MSC Aurea Duplex Suite - Worst Customer Service

Review for MSC Grandiosa to Mediterranean

LaurahQ avatar

LaurahQ

6-10 Cruises

Age 40s

First and foremost, MSC Grandiosa is absolutely gorgeous and the elevator designed to move people efficiently. The Aurea duplex suite is very unique with 2 full bathrooms, spacious closets, living room, dining room and a private hot tub. We have been on many cruises in past and since MSC Grandiosa is so new, we expected errors, inexperienced staff, and broken processes. Never did we expect ...
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Sail Date: November 2019

Cabin Type: Aurea Duplex Suite

Traveled with children


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